NHTSA Complaint #10152629 — 2004 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire 1 Injury Vehicle Towed

Complaint Details

ODI Number 10152629
Vehicle 2004 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed Yes
State MI

Consumer Description

DT*: THE CONTACT STATED WHILE DRIVING 15MPH THE VEHICLE CAUGHT ON FIRE. THERE IS POSSIBLE INTERNAL SMOKE DAMAGE TO THE CONTACT'S LUNGS. WHEN THE FIRE DEPARTMENT EXTINGUISHED THE FIRE THE POLICE DEPARTMENT FILED A REPORT. THE FIRE STARTED WITH THE INTERNAL LIGHTS AND HEADLIGHTS SWITCH. THE INSURANCE COMPANY DETERMINED THE VEHICLE WAS TOTALED AND ARE CURRENTLY INSPECTING THE VEHICLE. PREVIOUSLY, ON MULTIPLE OCCASIONS THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR ELECTRICAL ISSUES. THE INTERNAL LIGHTS REMAINED ILLUMINATED, THE ALARM TURNED ON, AND WHILE TOUCHING THE DOOR IT SHOCKED THE CONTACT. THE DEALER REPLACED THE KEYLESS ENTRY, AN ELECTRICAL PART AND A PART IN THE HEATER. THE VEHICLE WAS BEING TAKEN BACK TO THE DEALERSHIP WHEN THE FIRE OCCURRED.

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