2020 CHEVROLET SILVERADO 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
126
Owner Complaints
10
Recalls
120
Service Bulletins
0
Investigations
Overview of the 2020 CHEVROLET SILVERADO 2500
The 2020 CHEVROLET SILVERADO 2500 has received a total of 126 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 22 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH. 120 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (28 complaints), Service Brakes (14 complaints), and Electrical System (13 complaints).
Recalls for the 2020 CHEVROLET SILVERADO 2500
NHTSA has recorded 22 recalls for the 2020 CHEVROLET SILVERADO 2500, potentially affecting up to 3,312,740 vehicles.
Recall 24V797000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
| 463,295 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Consequence: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters...
View full details →Recall 24V797000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
| 463,295 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Consequence: Rear wheel lock-up can increase the risk of a crash.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters...
View full details →Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
| 570,434 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...
View full details →Recall 21V578000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE
| 86 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS)...
Consequence: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782....
View full details →Recall 20V792000 — SEAT BELTS:CRITICAL FASTENERS
| 624,216 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet...
View full details →Recall 20V792000 — SEAT BELTS
| 624,216 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet...
View full details →Recall 20V650000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 42 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Consequence: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall...
View full details →Recall 20V650000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 42 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Consequence: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall...
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V324000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
| 272 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may...
Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer...
View full details →Recall 20V324000 — STRUCTURE:BODY:HOOD
| 272 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may...
Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer...
View full details →Recall 20V142000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
| 1,909 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is...
View full details →Recall 19V814000 — SEAT BELTS:PRETENSIONER
| 556,399 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Consequence: A vehicle fire could result if materials ignite inside the vehicle.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number...
View full details →Recall 26V083000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
| 1,055 vehicles affected
Defect: General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Consequence: Rear wheel lock up increases the risk of a crash.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Recall 26V083000 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
| 1,055 vehicles affected
Defect: General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Consequence: Rear wheel lock up increases the risk of a crash.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's...
View full details →Owner Complaints for the 2020 CHEVROLET SILVERADO 2500
126 complaints have been filed with NHTSA for the 2020 CHEVROLET SILVERADO 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 28 | 1 | 1 | 2 | 0 |
| Service Brakes | 14 | 1 | 0 | 0 | 0 |
| Electrical System | 13 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 10 | 0 | 0 | 0 | 0 |
| Engine | 9 | 0 | 1 | 2 | 0 |
| Steering | 9 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 7 | 0 | 0 | 0 | 0 |
| Structurebody | 6 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 0 | 0 | 2 | 0 |
| Fuel System Diesel | 2 | 0 | 1 | 0 | 0 |
| Service Brakes Hydraulic | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the residence. The vehicle was then taken to a dealer, and DTC: P133X (Cylinder X Glow Plug Failure) was retrieved. The contact was informed that the Glow Plug needed to be replaced and reprogrammed. The vehicle was repaired, but the failure reoccurred with a different Glow Plug five months later. The vehicle was taken to a dealer to be diagnosed, and it was determinedthat Glow Plug #3 had failed, and DTC: P0673, P0607, and P133A were retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,616.
THREE WEEKS I NOTICED THE HEADLINER ABOVE THE REAR WINDOW WAS WET. THE REAR WINDOW HAS SOME CRACKS ON THE TOP PLASTIC MOLDING THAT HOLDS THE WINDOW TO THE CAB OF THE TRUCK. THIS MOLDING IS IN BETWEEN THE HEADLINER AND THE REAR GLASS.
Pulling out onto road, heard a bang, no forward or backward, unable to move vehicle, brought to repair shop, says output shaft is sheared off, 68000 miles on it, looked on line, apparently common defect, my son in laws friend just had his happen getting off ramp exit, 80000 miles, I’ve read where low as 20000 miles, as well as 59000, 33000 ridiculous crap made in USA…. Please help! No repair as of yet.
On approximately January 24, 2026 my 2020 Chevrolet Silverado 2500HD equipped with the 6.6 Duramax Diesel displayed an error code (P20B9). This error code was found to be related to the diesel exhaust fluid system specifically relating to "Reductant Heater A Control Circuit/Open." On January 27, 2026, the vehicle was diagnosed at Chevrolet dealership and the following was reported "Diesel Emissions Fluid Tank Remove and Replace - P20B9 SET FOR REDUCTANT HEATER CIRCUIT...COMMANDED ON AND ZERO AMPS..CIRCUITFAILURE... DISCONNECT PUMP MODULE AND BURNED/OVERHEATED TERMINALS..PUMP MODULE AND HARNESS PART OF TANK ASSEMBLY... LABOR TIME ADDED TO PERFORM MALFUNCTION/TAMPER TEST TO CLEAR EMISSIONS MESSAGE...." I found the "burned/overheated terminals" comment to be alarming. I looked into this matter further and found a GM Service Bulletin (21-NA-006) from October 2022. This bulletin identified this issue which contained an image showing burned/overheated terminals. The identified cause within the bulletin states "This condition may be caused by a poor connection at the Emission Reduction Fluid Tank electrical connector." I believe this should upgraded to a safety recall due the the potential of this terminal connection catching fire which could be detrimental for the operator, passengers, property, and the public.
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at 50 MPH, the vehicle went into LIMP Mode. The check engine warning light illuminated, and the messages "Service Emission System”, “See Owner's Manual", and "65 MPH Max Speed" were displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed, and determined that the diesel exhaust fluid gas tank connector terminal had overheated, and the gas tank and the wiring harness needed to be replaced. The vehicle was not repaired due to the cost. The vehicle remained at the dealer. The contact associated the failure to the Global Warranty Management: N212342980. The manufacturer was not notified of the failure. The failure mileage was 173,794.
Safety Rating for the 2020 CHEVROLET SILVERADO 2500
NHTSA has not yet tested the 2020 CHEVROLET SILVERADO 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 CHEVROLET SILVERADO 2500
General Motors, LLC has issued 120 technical service bulletins (TSBs) for the 2020 CHEVROLET SILVERADO 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIE0818 — VISIBILITY/WIPER
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the outside rearview mirror skull cap missing.
20-NA-175 — STRUCTURE:BODY
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle.
PIT6198 — UNKNOWN OR OTHER
This Preliminary information communicates a diagnostic tip for an SES MIL at startup with DTC U0100. Dealer are to test the accessory wake up circuit to the ECM for power.
24-NA-044 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.
21-NA-214 — SERVICE BRAKES, AIR
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp being illuminated. They may also comment on multiple transmission issues including harsh or delayed shifts, slip, surge, shudder, noise, whine, growl, shake and/or vibration. As well as the exhaust brake not working or that...
21-NA-214 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Service Engine Soon Lamp being illuminated. They may also comment on multiple transmission issues including harsh or delayed shifts, slip, surge, shudder, noise, whine, growl, shake and/or vibration. As well as the exhaust brake not working or that...
23-NA-013 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of No Alert Tones from Rear Cross Traffic Alert.
18-NA-383 — EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window.
PIT5744C — BACK OVER PREVENTION
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5954A — EQUIPMENT:ELECTRICAL
This Preliminary information communicates an engineering investigation for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.
Showing 10 of 120 technical service bulletins.
NHTSA Investigations for the 2020 CHEVROLET SILVERADO 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 2500
- 2015 CHEVROLET SILVERADO 2500 — 242 complaints
- 2016 CHEVROLET SILVERADO 2500 — 155 complaints
- 2017 CHEVROLET SILVERADO 2500 — 69 complaints
- 2018 CHEVROLET SILVERADO 2500 — 65 complaints
- 2019 CHEVROLET SILVERADO 2500 — 92 complaints
- 2020 CHEVROLET SILVERADO 2500 (current)
- 2021 CHEVROLET SILVERADO 2500 — 97 complaints
- 2022 CHEVROLET SILVERADO 2500 — 103 complaints
- 2023 CHEVROLET SILVERADO 2500 — 47 complaints
- 2024 CHEVROLET SILVERADO 2500 — 185 complaints
- 2025 CHEVROLET SILVERADO 2500 — 25 complaints
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