2025 CHEVROLET SILVERADO 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
25
Owner Complaints
0
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2025 CHEVROLET SILVERADO 2500
The 2025 CHEVROLET SILVERADO 2500 has received a total of 25 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 19 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (6 complaints), Unknown Or Other (5 complaints), and Engine (4 complaints).
Recalls for the 2025 CHEVROLET SILVERADO 2500
There are no recalls on file with NHTSA for the 2025 CHEVROLET SILVERADO 2500. No Active Recalls
Owner Complaints for the 2025 CHEVROLET SILVERADO 2500
25 complaints have been filed with NHTSA for the 2025 CHEVROLET SILVERADO 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Engine | 4 | 1 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 1 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am waiting on support to get to dealer. The fuel system is a known defect on 2025/2026 Silverado but not yet identified for this HD 2500 with same 6.6l engine. Entire cab is full of gas fumes. This was extremely scary.
My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining on the headliner fabric in the front overhead area. The leak is repeatable under wet conditions. It strongly suggests entry through the roof-mounted shark fin antenna (OnStar/XM/GPS antenna) seal or possibly the windshield-to-roof junction, as water migrates forward along the headliner to the overhead console area. This is a known issue pattern in prior GM trucks (e.g., 2014–2019 models with TSBs for shark fin antenna leaks causing headliner/overhead console drips), though not yet documented as widespread on the 2025 HD models. I took the vehicle to an authorized Chevrolet dealer for diagnosis and repair under warranty. The dealer performed an inspection but stated they could not replicate the leak during their test and therefore declined to perform any repairs, noting “unable to duplicate” on the repair order. Despite the waterline in the headliner and explaining the conditions (e.g., after heavy rain), no further action was taken. The issue continues to recur.
Supposedly The oil cooler ended up failing causing oil to be pumped into the cooling system at 26000 miles 8 months after purchase. A low oil message popped up upon start up looked under the hood a noticed no oil on the dip stick and a coolant reservoir full of jet black oil (supposed to be a bright red) and a fluid level higher than the normally observed coolant level. Thankfully happened in my drive way. It could have left me stranded had the engine completely run out of oil/overheated etc. Had the coolant reservoir broke/cracked due to the extra pressure and added volume in the coolant system it would have leaked a coolant/oil mixture in the engine bay around hot components of the motor. (potential fire hazard in my opinion) thankfully was able to get it towed to the dealer before any major leaks of the coolant system or catastrophic damage (that I know of) occurred.
I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70–75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they “could not duplicate” the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At this point the issue has been reported multiple times, yet no root cause or repair has been provided. I am essentially being sent in circles without a solution. There appears to be a growing history of transmission-related issues with newer Chevrolet HD trucks equipped with the Allison 10-speed transmission, and this symptom seems consistent with those reports. A shutter at sustained highway speeds raises a significant safety concern, as a transmission failure at 70+ mph could lead to loss of control or power. In addition to the shutter, I have repeatedly noticed a strong “burning brake pad” smell coming from the rear of the truck. This happens randomly and has also been reported to the dealership, but no cause has been identified. I am unsure whether this is related to the transmission issue, but combined, these symptoms suggest a potential mechanical defect. Given the safety implications and the lack of resolution from authorized dealerships, I am requesting NHTSA’s assistance in investigating this issue.
I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70–75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they “could not duplicate” the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At this point the issue has been reported multiple times, yet no root cause or repair has been provided. I am essentially being sent in circles without a solution. There appears to be a growing history of transmission-related issues with newer Chevrolet HD trucks equipped with the Allison 10-speed transmission, and this symptom seems consistent with those reports. A shutter at sustained highway speeds raises a significant safety concern, as a transmission failure at 70+ mph could lead to loss of control or power. In addition to the shutter, I have repeatedly noticed a strong “burning brake pad” smell coming from the rear of the truck. This happens randomly and has also been reported to the dealership, but no cause has been identified. I am unsure whether this is related to the transmission issue, but combined, these symptoms suggest a potential mechanical defect. Given the safety implications and the lack of resolution from authorized dealerships, I am requesting NHTSA’s assistance in investigating this issue.
Safety Rating for the 2025 CHEVROLET SILVERADO 2500
NHTSA has not yet tested the 2025 CHEVROLET SILVERADO 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2025 CHEVROLET SILVERADO 2500
General Motors, LLC has issued 19 technical service bulletins (TSBs) for the 2025 CHEVROLET SILVERADO 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT4506J — UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should...
PIT6461 — UNKNOWN OR OTHER
PI addresses a software issue on the K5 Assist step control module and identifies that a software update will be released to resolve the issue.
PIT6053C — UNKNOWN OR OTHER
This Preliminary information communicates information to inform dealer there is a check valve in the washer fluid hose that connects to the washer pump.
N252504660 — UNKNOWN OR OTHER
Customer Satisfaction Program. Certain vehicles listed above were built without proper programming keys written into the radio. Dealers will replace and reprogram the radio.
25-NA-116 — STEERING
This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are unable to move the steering wheel after starting the vehicle.
PIE0824A — POWER TRAIN
This engineering information (EI) closure ends the need for gathering further information from field in regard to fluid leaking at the output seal and/or leaking at the front slip yoke (welch plug leak).
25-NA-119 — ELECTRICAL SYSTEM
This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
25-NA-054 — ENGINE
The Informational bulletin advises the tech to check for water or ice in the cylinders that may cause the engine not to perform as intended.
PIP5901B — UNKNOWN OR OTHER
This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
22-NA-068 — STRUCTURE:BODY
This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2025 CHEVROLET SILVERADO 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 2500
- 2020 CHEVROLET SILVERADO 2500 — 126 complaints
- 2021 CHEVROLET SILVERADO 2500 — 97 complaints
- 2022 CHEVROLET SILVERADO 2500 — 103 complaints
- 2023 CHEVROLET SILVERADO 2500 — 47 complaints
- 2024 CHEVROLET SILVERADO 2500 — 185 complaints
- 2025 CHEVROLET SILVERADO 2500 (current)
- 2026 CHEVROLET SILVERADO 2500 — 0 complaints
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