2023 CHEVROLET SILVERADO 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
47
Owner Complaints
1
Recall
24
Service Bulletins
0
Investigations
Overview of the 2023 CHEVROLET SILVERADO 2500
The 2023 CHEVROLET SILVERADO 2500 has received a total of 47 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH. 24 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (13 complaints), Electrical System (9 complaints), and Engine (5 complaints).
Recalls for the 2023 CHEVROLET SILVERADO 2500
NHTSA has recorded 1 recall for the 2023 CHEVROLET SILVERADO 2500, potentially affecting up to 570,434 vehicles.
Recall 24V060000 — LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
| 570,434 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at...
View full details →Owner Complaints for the 2023 CHEVROLET SILVERADO 2500
47 complaints have been filed with NHTSA for the 2023 CHEVROLET SILVERADO 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 13 | 0 | 0 | 0 | 0 |
| Electrical System | 9 | 0 | 1 | 1 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 1 | 0 |
| Latcheslockslinkages | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestailgatelatch | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 1 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Will pulling camper, truck lurched with hard shift at around 35mph and caused a sudden slow down in traffic. Truck then went into limp mode with engine light illuminated. Pulled over to turn vehicle off and restart. Attempted to gain speed again and similar lurch with hard shift at around 35-40mph. Vehicle again in reduced power mode. Was able to ease truck to dealer where code reader showed P0700 and P0747. This was similar to issue found in recall for model years 2020-2022 with GM 10L1000 transmissions. There has been a technical service bulletin issue by GM regarding models years 21-25 but no recall. Dealer has ordered parts for TSB but repair not performed yet.
I am unable to get the keys out of the ignition when shutting off the truck.
While driving, the 10l1000 transmission in the truck attempted to shift from 6th gear to 7th gear. The transmission locked up causing a violent "buck" from the rear end of the truck. The road was icy and could have caused the truck to lose control due to the lock up of the rear wheels. After getting the truck to a repair shop, valve body was deemed the cause of the failure. A complete transmission replacement is needed. Had I lost control of the vehicle due to the lock up, my family and other motorists would have been put at risk of severe injury or worse. No warning lights were illuminated prior to failure.
tramsmission valve body failed causing lack of porpulsion and inability to put the pickup in park while in traffic. after coasting to the nearest chevy dealer they cleared the codes so i could drive home and take it to my local chevy dealer asap. the local chevy dealer refused to inspect it until the check engine light came back. one week later the transmission violentley down shifted into 5th gear and stayed there until it was shut off it would not go into park. on the second occurances it gave codes p0700 and p0747. it was towed to the local chevy dealer who claimed to inspect on 3 ocassions but efused to give me any paper work on the results of the inspection. beacuse they never inspected it. i took it to an indepent mechanic to replace the valve body. the 5000 miles since the valve body replacement have been uneventful. no indicators of failure were seen before the inital failure.
The hood latch broke off mid drive on the freeway and my hood came up and then slammed down, came up again and went flying across the freeway.
Safety Rating for the 2023 CHEVROLET SILVERADO 2500
NHTSA has not yet tested the 2023 CHEVROLET SILVERADO 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 CHEVROLET SILVERADO 2500
General Motors, LLC has issued 24 technical service bulletins (TSBs) for the 2023 CHEVROLET SILVERADO 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6396A — UNKNOWN OR OTHER
This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode.
PIT5986D — UNKNOWN OR OTHER
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
PIT5689K — UNKNOWN OR OTHER
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIP5991 — UNKNOWN OR OTHER
This Preliminary information communicates to the dealer technician to reference the electronic parts catalog to check the EGR valve part number that was installed.
PIT5650B — STRUCTURE:BODY
This Preliminary information communicates that trucks built at Oshawa assembly utilize a powder anti-chip material process for stone guard protection, which does not have a textured appearance. The anti-chip performance meets all engineering criteria for durability and quality without a visibly textured surface. Trucks built at Flint, Fort Wayne, and Silao...
N232426401 — LATCHES/LOCKS/LINKAGES
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
PIT5733D — EXTERIOR LIGHTING
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
23-NA-167 — VISIBILITY
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
N222375791-08 — ELECTRICAL SYSTEM
Customer Satisfaction Program - Due to the industry-wide semiconductor shortage, the park assist feature is not functional on certain 2022 and 2023 model year vehicles, built beginning December 2, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified, that once parts are...
22-NA-092 — SERVICE BRAKES
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
Showing 10 of 24 technical service bulletins.
NHTSA Investigations for the 2023 CHEVROLET SILVERADO 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 2500
- 2018 CHEVROLET SILVERADO 2500 — 65 complaints
- 2019 CHEVROLET SILVERADO 2500 — 92 complaints
- 2020 CHEVROLET SILVERADO 2500 — 126 complaints
- 2021 CHEVROLET SILVERADO 2500 — 97 complaints
- 2022 CHEVROLET SILVERADO 2500 — 103 complaints
- 2023 CHEVROLET SILVERADO 2500 (current)
- 2024 CHEVROLET SILVERADO 2500 — 185 complaints
- 2025 CHEVROLET SILVERADO 2500 — 25 complaints
- 2026 CHEVROLET SILVERADO 2500 — 0 complaints
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- CHEVROLET BLAZER — 11,032 total complaints
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