2019 CHEVROLET SILVERADO 2500 — Problems, Recalls & Safety Data
4/5
Safety Rating
92
Owner Complaints
5
Recalls
36
Service Bulletins
0
Investigations
Overview of the 2019 CHEVROLET SILVERADO 2500
The 2019 CHEVROLET SILVERADO 2500 has received a total of 92 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS, AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. 36 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (17 complaints), Electrical System (16 complaints), and Fuelpropulsion System (10 complaints).
Recalls for the 2019 CHEVROLET SILVERADO 2500
NHTSA has recorded 5 recalls for the 2019 CHEVROLET SILVERADO 2500, potentially affecting up to 682,245 vehicles.
Recall 25V432000 — AIR BAGS
| 1,658 vehicles affected
Defect: General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall...
View full details →Recall 24V756000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 2,061 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall...
View full details →Recall 23V047000 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
| 22,132 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners...
View full details →Recall 21V496000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 338,020 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free...
View full details →Recall 19V328000 — ENGINE
| 318,374 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may...
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM...
View full details →Owner Complaints for the 2019 CHEVROLET SILVERADO 2500
92 complaints have been filed with NHTSA for the 2019 CHEVROLET SILVERADO 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 17 | 0 | 3 | 1 | 0 |
| Electrical System | 16 | 0 | 2 | 1 | 0 |
| Fuelpropulsion System | 10 | 0 | 0 | 0 | 0 |
| Power Train | 9 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 1 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 3 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 1 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 1 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 1 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Trailer Hitches | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My truck went into limp mode with pulling a trailer on the highway due to a wide known injector pigtail failing. The truck would not accelerate, started shaking and lost speed suddenly. After resetting the DTC on my computer, each time the truck would hit a rough spot on the highway and vibrate, the truck would go back into limp mode. After getting the truck repaired at $566.67 cost, the dealer say they would not help with the cost. Said the NHTSA would have to force them to fix this now issue. This was not a cheap truck and GM should not have there customers at risk in traffic with a know Limp Mode issue.
All or most of the 2019 Chevrolet Silverado 2500 and 3500 models are having the same exact issue, the coolant hoses that cools transmission oil are exposed metal to metal rubbing against each others, and over time from driving normally will eventually cause transmission oil leaks in different areas of the hose element, GM technicians acknowledge it a faulty design from the manufacturer , so GM adapted a customer loyalty program but only to deny a fix or repair at there own expense. This is definitely should fall under a manufacturer recall.
Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
Safety Rating for the 2019 CHEVROLET SILVERADO 2500
The 2019 CHEVROLET SILVERADO 2500 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 CHEVROLET SILVERADO 2500
General Motors, LLC has issued 36 technical service bulletins (TSBs) for the 2019 CHEVROLET SILVERADO 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT6451 — UNKNOWN OR OTHER
This PI communicates information that Engineering is aware of concern and working to correct false Service Trailer Turn Signal Message when operating the power tailgate with no trailer connected.
18-NA-150 — ENGINE
This service bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
24-NA-046 — VISIBILITY:GLASS, SIDE/REAR
This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
PIT5746C — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
PIT5544F — STEERING
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories...
19-NA-136 — POWER TRAIN
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
18-NA-150 — ENGINE AND ENGINE COOLING
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
21-NA-097 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.
PIP5794B — POWER TRAIN
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
20-NA-209 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Service 4WD Message illuminated on Driver Information Center (DIC), DTCs C118D, C119B and/or C119C set.
Showing 10 of 36 technical service bulletins.
NHTSA Investigations for the 2019 CHEVROLET SILVERADO 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 2500
- 2014 CHEVROLET SILVERADO 2500 — 52 complaints
- 2015 CHEVROLET SILVERADO 2500 — 242 complaints
- 2016 CHEVROLET SILVERADO 2500 — 155 complaints
- 2017 CHEVROLET SILVERADO 2500 — 69 complaints
- 2018 CHEVROLET SILVERADO 2500 — 65 complaints
- 2019 CHEVROLET SILVERADO 2500 (current)
- 2020 CHEVROLET SILVERADO 2500 — 126 complaints
- 2021 CHEVROLET SILVERADO 2500 — 97 complaints
- 2022 CHEVROLET SILVERADO 2500 — 103 complaints
- 2023 CHEVROLET SILVERADO 2500 — 47 complaints
- 2024 CHEVROLET SILVERADO 2500 — 185 complaints
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- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints