2014 CHEVROLET SILVERADO 2500 — Problems, Recalls & Safety Data
2/5
Safety Rating
52
Owner Complaints
2
Recalls
36
Service Bulletins
0
Investigations
Overview of the 2014 CHEVROLET SILVERADO 2500
The 2014 CHEVROLET SILVERADO 2500 has received a total of 52 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 2 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 36 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Fuelpropulsion System (8 complaints), Engine (7 complaints), and Air Bags (6 complaints).
Recalls for the 2014 CHEVROLET SILVERADO 2500
NHTSA has recorded 4 recalls for the 2014 CHEVROLET SILVERADO 2500, potentially affecting up to 5,340,538 vehicles.
Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 21V054000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,778,128 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be...
View full details →Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Owner Complaints for the 2014 CHEVROLET SILVERADO 2500
52 complaints have been filed with NHTSA for the 2014 CHEVROLET SILVERADO 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 8 | 0 | 1 | 0 | 0 |
| Engine | 7 | 0 | 0 | 0 | 0 |
| Air Bags | 6 | 1 | 0 | 1 | 0 |
| Electrical System | 6 | 0 | 1 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 1 | 0 | 1 | 0 |
| Service Brakes | 2 | 1 | 0 | 1 | 0 |
| Traction Control System | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Structureinterior Panelsdoor | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.
Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.
When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. Glad we were not pulling out onto a highway with high speed traffic.
Safety Rating for the 2014 CHEVROLET SILVERADO 2500
The 2014 CHEVROLET SILVERADO 2500 received an overall safety rating of 2 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★☆☆☆ (2/5) |
| Frontal Crash | ★★☆☆☆ (2/5) |
| Side Crash | ★★☆☆☆ (2/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 CHEVROLET SILVERADO 2500
General Motors, LLC has issued 36 technical service bulletins (TSBs) for the 2014 CHEVROLET SILVERADO 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23-NA-103 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
19NA212 — ENGINE AND ENGINE COOLING
This diagnostic tip provides information to the tech to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away.
PIP5446 — POWER TRAIN:AUTOMATIC TRANSMISSION
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the...
PIP5088E — ENGINE
This Preliminary Information communication advises the technician that the parts restriction has ended on the 6.6L Duramax engine Regular Production Option Code (LML/LGH) part number 12638502. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
16-NA-215 — STRUCTURE:BODY:DOOR
THIS TECHNICAL BULLETIN PROVIDES A PROEDURE TO REPLACE THE DOOR PANELS WITH NEWLY DESGINED PARTS FOR VEHICLES WITH THE CONDITION OF A BROKEN TRIM PANEL AROUND DOOR HANDLE.
PIT5506 — TIRES
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THIS VIBRATION OR GROWL NOISE CAN BE DIFFICULT TO DIAGNOSE AND USING THE PICO SCOPE IS RECOMMENDED FOR DIAGNOSING THIS CONCERN. THE VEHICLE MAY HAVE A VIBRATION OR GROWL NOISE BETWEEN 45-65 MILES-PER-HOUR.
PIP5261A — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. WHEN THE TRANSFER CASE CONTROL MODULE HAS TO MOVE THE TRANSFER CASE ACTUATOR MOTOR THE HIGHER CURRENT PASSING THROUGH THE MODULE CAUSES...
PIP4912D — ENGINE
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON VEHICLES THAT MAY HAVE AN INTERMITTENT HIGH IDLE. IF A TECHNICIAN HAS DUPLICATED, OR THE CUSTOMER DESCRIPTION ALIGNS WITH THE SPEEDS MENTIONED IN THE IDLE SPEED DESCRIPTION TABLES, THE IDLE SPEED SHOULD BE CONSIDERED A NORMAL CHARACTERISTIC OF CURRENT VEHICLE...
PIP4912D — EQUIPMENT
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON VEHICLES THAT MAY HAVE AN INTERMITTENT HIGH IDLE. IF A TECHNICIAN HAS DUPLICATED, OR THE CUSTOMER DESCRIPTION ALIGNS WITH THE SPEEDS MENTIONED IN THE IDLE SPEED DESCRIPTION TABLES, THE IDLE SPEED SHOULD BE CONSIDERED A NORMAL CHARACTERISTIC OF CURRENT VEHICLE...
PIT5328B — EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician about vehicles that have a loud chime. Technician will need to Service Programming System program the radio with the latest calibrations.
Showing 10 of 36 technical service bulletins.
NHTSA Investigations for the 2014 CHEVROLET SILVERADO 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 2500
- 2009 CHEVROLET SILVERADO 2500 — 79 complaints
- 2010 CHEVROLET SILVERADO 2500 — 27 complaints
- 2011 CHEVROLET SILVERADO 2500 — 128 complaints
- 2012 CHEVROLET SILVERADO 2500 — 68 complaints
- 2013 CHEVROLET SILVERADO 2500 — 71 complaints
- 2014 CHEVROLET SILVERADO 2500 (current)
- 2015 CHEVROLET SILVERADO 2500 — 242 complaints
- 2016 CHEVROLET SILVERADO 2500 — 155 complaints
- 2017 CHEVROLET SILVERADO 2500 — 69 complaints
- 2018 CHEVROLET SILVERADO 2500 — 65 complaints
- 2019 CHEVROLET SILVERADO 2500 — 92 complaints
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