2018 CHEVROLET SILVERADO 2500 — Problems, Recalls & Safety Data
4/5
Safety Rating
65
Owner Complaints
5
Recalls
59
Service Bulletins
0
Investigations
Overview of the 2018 CHEVROLET SILVERADO 2500
The 2018 CHEVROLET SILVERADO 2500 has received a total of 65 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY, EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER. 59 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (11 complaints), Electrical System (9 complaints), and Fuelpropulsion System (8 complaints).
Recalls for the 2018 CHEVROLET SILVERADO 2500
NHTSA has recorded 5 recalls for the 2018 CHEVROLET SILVERADO 2500, potentially affecting up to 718,635 vehicles.
Recall 24V756000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 2,061 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall...
View full details →Recall 23V047000 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
| 22,132 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners...
View full details →Recall 21V496000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 338,020 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free...
View full details →Recall 17V567000 — SEAT BELTS:FRONT:RETRACTOR
| 38,048 vehicles affected
Defect: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for...
View full details →Recall 19V328000 — ENGINE
| 318,374 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may...
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM...
View full details →Owner Complaints for the 2018 CHEVROLET SILVERADO 2500
65 complaints have been filed with NHTSA for the 2018 CHEVROLET SILVERADO 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 11 | 0 | 1 | 0 | 0 |
| Electrical System | 9 | 0 | 1 | 0 | 0 |
| Fuelpropulsion System | 8 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 1 | 1 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 4 | 1 | 0 | 1 | 0 |
| Exterior Lighting | 4 | 0 | 0 | 0 | 0 |
| Equipment | 3 | 0 | 0 | 0 | 0 |
| Electrical System Integrated Trailer Brake Control | 2 | 0 | 0 | 0 | 0 |
| Electrical Systeminstrument Panelspeedometerodometer | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitydefrosterdefoggerhvac System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.
Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.
Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact stated that while having a State Emissions Test performed on the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,200; however, it was discovered that on January 17,2024, the mileage was 265,005.
tail light assembly falls out of the truck body due to faulty bolt connections that fail ( crumble and break off) due to heat from parking in the sun
2 low pressure fuel pumps have failed. truck stalls in traffic. currently in show with extremely large bill for repair.
Safety Rating for the 2018 CHEVROLET SILVERADO 2500
The 2018 CHEVROLET SILVERADO 2500 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 CHEVROLET SILVERADO 2500
General Motors, LLC has issued 59 technical service bulletins (TSBs) for the 2018 CHEVROLET SILVERADO 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
16-NA-109 — EQUIPMENT
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21NA113 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
21NA113 — POWER TRAIN
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
PIT5544D — BACK OVER PREVENTION
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories...
PIT5386F — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness...
20NA162 — FUEL SYSTEM, GASOLINE
THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather line to correct the customers concern.
N192264210 Messa — EQUIPMENT
Customer Satisfaction Program. Stock VIN List sent.
19NA187 — ENGINE AND ENGINE COOLING
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
PIP5522C — ENGINE AND ENGINE COOLING
This Preliminary information communicates A vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm. A broken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and...
19NA116 — SERVICE BRAKES
This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.
Showing 10 of 59 technical service bulletins.
NHTSA Investigations for the 2018 CHEVROLET SILVERADO 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET SILVERADO 2500
- 2013 CHEVROLET SILVERADO 2500 — 71 complaints
- 2014 CHEVROLET SILVERADO 2500 — 52 complaints
- 2015 CHEVROLET SILVERADO 2500 — 242 complaints
- 2016 CHEVROLET SILVERADO 2500 — 155 complaints
- 2017 CHEVROLET SILVERADO 2500 — 69 complaints
- 2018 CHEVROLET SILVERADO 2500 (current)
- 2019 CHEVROLET SILVERADO 2500 — 92 complaints
- 2020 CHEVROLET SILVERADO 2500 — 126 complaints
- 2021 CHEVROLET SILVERADO 2500 — 97 complaints
- 2022 CHEVROLET SILVERADO 2500 — 103 complaints
- 2023 CHEVROLET SILVERADO 2500 — 47 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints