2012 VOLKSWAGEN JETTA Fuelpropulsion System Problems
47 NHTSA complaints on file
Fuelpropulsion System Issues in the 2012 VOLKSWAGEN JETTA
47 fuelpropulsion system complaints have been filed with NHTSA for the 2012 VOLKSWAGEN JETTA. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.
47
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
All Fuelpropulsion System Complaints
Everytime I fill with gas car will not start.i have to pump accelerator, then it will start.it starts normally on all other occasions. This has been happening for about 6 months or 5 thousand miles.
The car it’s having severals issues such a fuel system injectors fuel ⛽️ gas leak also breaks and battery 🔋 alternador and much more this car was sold to me by a dealership looking for legal assistant that can help also it was on a accident but I don’t know when
It first started around May 2021. The first symptom was gas or exhaust fumes in my cabin of the vehicle. Apart believed to be a fact it was the canister purge solenoid so I changed it out myself twice. The symptoms did not seem to go away so I decided to take it to a Firestone; after a week and a half they decided they didn’t know what it was so I was refunded. After that I took it to “Checkered Flag Volkswagen” in Virginia Beach. When I was diagnosed with the charcoal canister needed to be replaced. After that was changed I had to move the very next day to Alton Illinois. So I use the vehicle to move to Alton Illinois vehicle seem to be running fine but after the day the check engine light came back on was the same code. Shortly afterwards I started smelling the...
GAS CAP PROBLEM WARING LIGHT ON DO TO GAS CAP AND GAS LEAKING FEUMS WHEN GAS TANK IS FULL CAN SMELL GAS WHILE DRIVING
I WAS ON MY WAY TO WORK AT 3 AM I JUMPED ON THE FREEWAY AND MY VEHICLE LOST ACCELERATION AND STARTED SPUTTERING BACK AND FORTH I WAS ABLE TO PULL ASIDE TO GET AWAY FROM THE FREEWAY THE CAR THEN SPED UP ON ITS OWN I PUT MY FOOT ON THE PEDAL TO SEE IF I COULD SLOW IT DOWN IT THEN DROVE NORMAL ABOUT A BLOCK AWAY FROM THE FREEWAY BACK TOWARD MY HOME IT LOST POWER AGAIN WHILE DRIVING VERY SCARY I NOTICED AN EPC LIGHT GO ON AND OFF 2 TIMES WHILE DRIVING WHEN I FINALLY GOT IT HOME I TURNED THE CAR IN THE ON POSITION AND NOTICED THE EPC LIGHT STAYING ON THANK YOU FOR YOUR TIME
FUEL LINE LEAK. THIS LEAK IS NOT ONLY OCCURRING IN DIESEL BASED ENGINES. WHILE DRIVING THE CHECK ENGINE LIGHT APPEARED AS IT APPEARED THERE WAS OBVIOUS STRESS ON THE VEHICLE CAUSING THE CAR TO STALL & THE CAR STRUGGLED TO MAINTAIN MOMENTUM PRIOR TO THE STALL. SEEMED AS IF THE CAR WAS NOT SHIFTING CORRECTLY. TOOK THE VEHICLE TO BE CHECKED TO DISCOVER THERE IS A GAS LEAK DETECTED AFTER A PRESSURE TEST WAS PERFORMED. THE VEHICLE HAS 89K MILES ON IT.
THE ENGINE SHUT OFF WHILE TRAVELING AT 65MPH ON THE HIGHWAY. THE HIGH PRESSURE FUEL PUMP FAILED, CAUSING THE SHUTDOWN. VOLKSWAGEN OF AMERICA HAD ALREADY ISSUED AN EXTENSION ON THE WARRANTY FOR THE HIGH PRESSURE FUEL PUMP, BUT I'M BEYOND THE MILEAGE OF THE EXTENSION. I WAS FORTUNATE TO BE IN A RURAL AREA WITHOUT A LOT OF TRAFFIC, BUT THIS COULD HAVE BEEN A MAJOR ACCIDENT IF I HAD BEEN IN TRAFFIC OR EVEN JUST IN THE LEFT LANE.
HIGH PRESSURE FUEL PUMP FAILURE AT 104K MILES ON 2012 VW JETTA TDI A FUEL LINE WAS LEAKING, WHICH AS STATED BY THE SERVICE MANAGER AT SERRA VW, APPEARED TO BE A MANUFACTURER DEFECT. THE ENGINE COVER WAS RUBBING THE FUEL LINE (GROMMET POSSIBLY) CAUSING A LEAK. THE FUEL PRESUMABLY LEAKS ONTO THE SERPENTINE BELT WEAKENING IT, AND CAUSING IT TO FAIL AND SHRED TO PIECES. FUEL LINE WAS REPLACED, AS WELL AS THE SERPENTINE BELT. CAR WAS TESTED AND WOULD NOT CRANK STILL. SERVICE TECHNICIAN THOUGHT IT COULD BE THE BATTERY, THOUGH IT HAD BEEN REPLACED ROUGHLY A YEAR AND A HALF AGO. STILL, THEY DISCHARGED THE BATTERY, CHARGED THE BATTERY, AND TESTED THE CAR, AND IT STILL WOULD NOT CRANK. AT THIS POINT IT WAS THOUGHT THE FUEL FILTER MAY BE AN ISSUE. FUEL FILTER WAS REPLACED, THE CAR TESTED AGAIN, AND AGAIN IT WOULD NOT CRANK. THAT...
JETTA WOULDN'T START, CALLED DEALERSHIP AND THEY SAID GET IT TOWED IN, WE HAVE 12 OTHER JUST LIKE IT, ZERO DEGREE'S OUTSIDE, THEY TOLD ME ABOUT THE INNER COOLER TECHNICAL BULLETIN AND THEY'D TAKE OF IT, THEY SAID THEY WOULD DEFROST IT AND LOOK INSIDE THE TURBO, THEY NEVER DID LOOK INSIDE THE TURBO THEY UNHOOKED ONE TUBE AND YEAS MOISTURE LIQUID CAME OUT THEY SAID NOT ENOUGH, THAT'S NOT WHAT THEY TOLD ME THEY WERE GONNA DO, ITS NOT A COINCIDENCE THAT 12 OTHER CARS ARE HAVING THE SAME PROBLEM, THEY DIDN'T TAKE CARE OF IT AND MADE ME PAY FOR A NEW STARTER, TOTALLY UNACCEPTABLE THE 12+ OTHER CARS HAVING THE SAME PROBLEM. $84 TOWING AND $480 FOR STARTER, THEY NEED TO RECALL THE TURBO'S CAUSING THE PROBLEMS. UNACCEPTABLE
MAP SENSOR - REPEATING FAILURE THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR FAILURE CAUSES EXPONENTIAL SAFETY ISSUES WHILE DRIVING ON HIGHWAYS AND/OR HIGHER SPEEDS THAT CAN RESULT IN DEATH. AFTER REPEATED REPLACEMENT AND REPAIRS, CONTINUOUS FAILURE OCCURS. STALLING, POWER AND STEERING ISSUES OCCUR AT HIGH SPEEDS AND/OR ON HIGHWAYS, PUTTING DRIVER AT RISK FOR A FATAL COLLISION. PERSONALLY, I HAVE HAD THE SENSOR REPLACED MULTIPLE TIMES, INCLUDING HOSES AND PUMPS ON THREE DIFFERENT OCCASIONS. SOON THEREAFTER, MAP SENSOR FAILS AND HAS CAUSED ME TO CREATE ALMOST A DOZEN COLLISIONS AT HIGH SPEEDS, PARTICULARLY ON HIGHWAYS.
LEAK IN THE FUEL SYSTEM.
WHILE DRIVING VEHICLE IN PARKING LOT, CAR SOUNDED STRANGE. AS CAR MOVING THROUGH PARKING LOT CAR COMPLETELY STALLED. TURNED HAZARDS ON. TURNED CAR OFF AND ATTEMPTED TO RESTART CAR. CAR WOULD NOT RESTART AND WINDOWS WOULD NOT FUNCTION. AFTER A FEW MINUTES A NICE GENTLEMAN OFFERED TO PUSH CAR TO SAFE LOCATION. PUT CAR IN NEUTRAL AND STEERED AS NICE GENTLEMAN PUSHED CAR. CAR LOST ALL POWER STEERING AT THIS TIME. CONTACTED NEAREST VW DEALERSHIP, VW VALENCIA. VW VALENCIA STATED SHOP AND DEALERSHIP WOULD BE SHUTTING DOWN AND COULD NOT HELP ME, DIRECTED ME TO NEAREST VW 14 MILES AWAY. PREGNANT AND WITH A 2 YEAR OLD IN THE CAR DECIDED IT WOULD NOT BE SAFE TO VENTURE OUT OF MY TOWN. CALLED AAA. AAA TOWED ME TO GERMAN HI TECH INC. GERMAN HI TECH INC DETERMINED FUEL PUMP WAS TO BLAME. RESEARCHED VW FUEL PUMP RECALLS. FOUND RECALLS ON...
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. JIM ELLIS VOLKSWAGEN (5901 PEACHTREE BLVD, ATLANTA, GA 30341) DIAGNOSED THAT THE FUEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL SENSOR WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR HARD AND SOFT DIAGNOSTIC TESTS; HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.
MY CAR BROKE DOWN, I.E. A WARNING LIGHT EMITTED ON THE DASH. I WAS ABLE TO PULL MY CAR OVER. I TURNED OFF THE ENGINE AND THE CAR WOULD NOT RESTART. I HAD MY CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME MY HIGH PRESSURE FUEL PUMP FAILED AND SENT PIECES OF METAL INTO MY ENTIRE FUEL SYSTEM, AND THAT EVERYTHING EXCEPT THE FUEL TANK WOULD NEED TO BE REPLACED. THIS IS A $5400 REPAIR PER THE VW DEALERSHIP MY CAR WAS TOWED TO. VW OF AMERICA ISSUED A VOLUNTARY EXTENDED WARRANTY ON THIS FUEL PUMP TO 120K MILES. MY CAR BROKE DOWN AT 120,946 MILES. I CALLED VW OF A TO ASK IF THEY WOULD COVER AT LEAST PART OF MY REPAIR AS I WAS NOT FAR OUTSIDE OF THE WARRANTY WINDOW (946 MILES) - THEY SAID THEY WOULD DO NOTHING TO HELP ME. AFTER TALKING TO THE...
THE TURBO ON MY 2012 JETTA SPORTWAGON HAS FAILED AT 89,000 MILES AND VW WOULD NOT FIX IT. IT COST ME $3000 TO FIX. THE PARTICULATE FILTER WAS DIRTIED AS A RESULT OF THE FAILURE AND VW WILL NOT REPLACE IT. IT WILL COST ME $2000 TO FIX IT. I WANT FULL VALUE FOR THE CAR PLUS MY $3000 BACK TO FIX THE TURBO. THE TURBO FAILED FIVE MONTHS AFTER VW COMPLETED THE MANDATORY "SERVICE SOFTWARE UPDATE" REQUIRED TO GET AN APPROVED SMOG CHECK.
HAD CAR IN FOR NEW TIRES AND AFTER I LEFT THE MILEAGE WENT FROM MID 40S TO MID 30S, NO ENGINE SERVICE LIGHT, NO PARTICAL FILTER LIGHT, RETURNED TO DEALER AND DIDN'T OFFER TO CHECK IT. 24,000 MILES. IS THIS SOMETHING TO DO WITH DIESELGATE?
MY FIRST CONCERN IS THE SEAT BELT WARNING LIGHT WILL NOT STOP MAKING AN ALARM NOISE. MY SEAT BELT IS PLUGGED IN, AND THE ALARM WILL NOT STOP AND THE DASHBOARD VIEWS IT AS UN PLUGGED AS WELL. CLEARLY, IT WAS PLUGGED IN. I TRIED TO TAKE IT OUT, INSERTING IT BACK IN SLOW AND FAST. NEITHER WAS ACKNOWLEDGED BY THE SYSTEM. AM I EVEN SAFE??? SECOND, THERE IS SOME SORT OF DELAY WHILE DRIVING. I JUST PURCHASED THE CAR IN DECEMBER 2015. IN MARCH 2016, THE CAR HAS SOME SORT OF DELAY WHILE I'M DRIVING. NOT DURING DECELERATION OR ACCELERATION. BUT IN THE 40 -50 MPH RANGE. I REALIZE, MAYBE IT HAS SOMETHING TO DO WITH THE TURBO INJECTION. IT HAS STARTED HAPPENING AGAIN SPORADICALLY A MONTH LATER.... ??? PLEASE HELP WITH CLARITY ON THIS ISSUE. IS THERE FUEL INJECTION ISSUES WITH TDI? OKW
ON AN AFTERNOON IN EARLY FEBRUARY 2016, MY 2012 VW JETTA TDI WENT INTO 'LIMP' MODE AFTER STARTING IT AND DRIVING FOR LESS THAN TWO MINUTES OUT OF MY WORKPLACE PARKING LOT. I WAS BARELY ABLE TO GET IT TO THE SIDE OF THE ROAD AND STOP, WHEN IT DIED COMPLETELY AND WOULD NOT START AGAIN. THE GLOW PLUG DASH LIGHT CAME ON. I HAD IT TOWED TO THE DEALER THE NEXT DAY AND THEY DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED, BLOWING ,METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM. THEY PERFORMED A DIESEL FUEL TEST, WHICH 'PASSED', SO ALL REPAIRS WERE COVERED UNDER WARRANTY. THE CAR HAD 53,000 MILES ON IT AT THAT POINT. PARTS ALONE WOULD HAVE COST NEARLY $4000, AND I WAS NOT SHOWN WHAT THE LABOR COSTS WOULD HAVE BEEN! I THEN DISCOVERED THAT THIS IS A 'KNOWN' ISSUE BUT NOT UNDER RECALL,...
FOR OVER A YEAR, MY CAR WAS HAVING HESITATION ISSUES. I KEPT CALLING MY DEALER AND GOING IN FOR REGULAR SERVICE. AT ONE POINT, MY CAR STARTED BUT THEN TURNED OFF TWO TIMES. I KEPT GETTING DIFFERENT STORIES..."UNABLE TO REPLICATE", "A FAULTY VALVE, CODE P2004." ON MY WAY TO WORK 2/23/16, MY CAR LOST POWER ON ACCELERATION. THE CHECK ENGINE LIGHT AND THE COIL (TDI) LIGHT CAME ON. I PULLED OVER AND TURNED OFF THE CAR AND WAITED. THEN STARTED THE CAR AGAIN, BEGAN DRIVING, AND IT HAPPENED AGAIN. I CALLED THE TOW TRUCK. DEALER SERVICE MANAGER (FITZGERALD - ANDREW) GAVE ME THE RUN AROUND -- TELLING ME THAT I PUT CONTAMINATED FUEL IN MY CAR. I CALLED SUNOCO AND MY, GEICO, IMMEDIATELY. THE MOST UPSETTING PART OF ALL OF THIS WAS HOW ANDREW APPROACHED THE PROBLEM, EXAGGERATED MY INVOLVEMENT IN IT AND ARROGANTLY USED HIS POSITION TO SHOW BLAME...
I WAS DRIVING ON A COUNTY ROAD WHEN I BEGAN TO LOSE POWER. THERE WAS TRAFFIC BEHIND ME. MY CAR BEGAN TO SHAKE AND MAKE A LOUD KNOCKING SOUND AS IT COUNTINUED TO COAST. AS SOON AS I WAS ABLE TO BEGIN TO PULL TO THE SHOULDER, MY CAR COMPLETELY AND VIOLENTLY DIED. IT WOULD NOT RESTART, LEAVING ME STRANDED AND CAUSING UPCOMING TRAFFIC TO AVOID ME. THE DEALERSHIP STATES IT IS HIGH PRESSURE FUEL PUMP FAILURE. THE ANALYSIS OF FUEL SHOWS A LUBRICITY FAILURE, WHICH THE DEALERSHIP STATED WAS DUE TO METAL SHAVINGS. IT WAS NEGATIVE FOR GASOLINE AND HAS NOT BEEN MIS-FUELED. THERE HAS BEEN MULTIPLE REPORTS OF THESE FAILURES, WHICH CAUSE THE METAL SHAVINGS TO CONTAMINATE THE FUEL SYSTEM. VW HAS EXTENDED COVERAGE TO THESE PUMPS, BUT DOES NOT TAKE RESPONSIBILITY FOR THE ONGOING FAILURES. "NOT PASSING THE LUBRICITY TEST" WHICH APPEARS TO BE CAUSED FROM THE...
A WOMAN AND A YOUNG CHILD DEPARTED A PRESCHOOL ON A CLEAR, DRY DAY. THE VEHICLE SHUT DOWN IN THE MIDDLE OF THE STREET 250 FEET FROM THE PRESCHOOL WITHOUT WARNING OR ANY SIGN OF TROUBLE. THE VEHICLE HAD RUN WELL TO DATE. THE DRIVER ATTEMPTED MULTIPLE TIMES TO RESTART THE VEHICLE, BUT IT SHUT DOWN AGAIN WITHIN TWO SECONDS OF STARTING. A GOOD SAMARITAN PUSHED THE VEHICLE TO THE CURB. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER, WHERE IT WAS DETERMINED THAT THE CAUSE WAS DIESEL FUEL SYSTEM FAILURE, NECESSITATING TOTAL REPLACEMENT. THE FUEL SYSTEM IN THIS MAKE AND MODEL IS A KNOWN PROBLEM, FOR WHICH AN EXTENDED WARRANTY APPLIES TO 120,000 MILES. THE DEALER HAD A FUEL SAMPLE TESTED FOR CONTAMINATION. RESULTS WERE ALL STATISTICALLY SIGNIFICANTLY WITHIN VW SPECIFICATIONS. VOLKSWAGEN CONTENDS, HOWEVER, THAT THE FUEL SAMPLE FAILED THE TEST DUE TO ITS OWN ROUNDING ERROR AND REFUSES...
I HAVE A 2012 JETTA TDI THAT IS NOW JUST OUT OF BUMPER TO BUMPER WARRANTY, EXCEPT THE 10YR/120K COVERAGE EXTENDED ON THE KNOWN POORLY DESIGNED HPFP (INVESTIGATED IN NHTSA ACTION PE10034). I DO A FUEL FILTER CHANGE EARLY 15K FROM THE LAST DEALER CHANGE AT 44500 MILES... AND I FIND METAL PARTICLES IN THE FUEL FILTER. THIS IS NOT NORMAL, AND INDICATION OF WEAR, AND SOURCE IS ALMOST CERTAINLY THE HPFP CAM AND ROLLER/PISTON WHICH IS LUBRICATED AND COOLED BY DIESEL FUEL RECIRCULATED TO THE FILTER VIA BYPASS, AND SOME OF THIS ENDS UP IN THE FUEL TANK, AND WORSE CAN END UP IN THE INJECTORS CAUSING INJECTOR FAILURE, EVEN POSSIBLE BURNED PISTON HEADS AND CATASTROPHIC ENGINE DAMAGE. I ASSUME THE PATH FORWARD IS DOCUMENT MY FINDINGS, I DID THIS WITH HIGH RESOLUTION DIGITAL PICTURES, PRINTED FOR THE DEALER, AND A PRISTINE WHITE RAG TURNED GREY WITH METAL FILINGS,...
CAR LOST ALL POWER AND WOULD NOT RESTART.I WAS DRIVING ABOUT 55MPH ON A RURAL ROAD, THANKFULLY THERE WAS NOT A LOT OF TRAFFIC AT THE TIME THE CAR FAILED. THE GLOW PLUG LIGHT STARTED FLASHING AS THE ENGINE WAS LOSING POWER. THERE WAS NO WARNING THAT THE CAR WOULD FAIL LIKE THIS. I WAS ABLE TO PULL OFF THE THE ROAD IN NEUTRAL. I SUSPECTED A HIGH PRESSURE FUEL PUMP FAILURE SINCE VW HAD JUST SENT OUT A LETTER NOTIFYING ME THAT THE WARRANTY ON THAT PART HAD BEEN EXTENDED TO 120K MILES. AFTER IT WAS TOWED TO THE DEALERSHIP, THEY CONFIRMED IT WAS A HPFP FAILURE AND I AM WAITING TO FIND OUT IF VW WILL COVER THE REPAIR. WAS TOLD THAT THIS FAILURE CAUSED DAMAGE TO THE ENTIRE FUEL SYSTEM ($8,800.00USD). I DO NOT SEE HOW VW CAN PUT A CAR ON THE ROAD WITH A PART...
WHILE DRIVING THE JETTA TDI AT 35 MPH, ALL OF A SUDDEN DASH LIGHTS FLASHED ON AND OFF AND CAR STALLED. WE WERE ABLE TO STEER CAR TO SIDE OF ROAD. THE CAR WOULD NOT TURN OVER AND WAS TOWED TO LOCAL VW DEALERSHIP. IT WAS DIAGNOSED WITH HPFP FAILURE AND THE METAL HAD CONTAMINATED MY ENTIRE SYSTEM AND NEEDED COSTLY REPAIR. FUEL WAS SENT FOR TESTING, AND WHEN VERIFIED THAT IT WAS NOT OWNER NEGLIGENCE VW REPAIRED THE CAR. THE WAIT WAS ALMOST 2 WEEKS.
THE CAR IS A 2012 JETTA SPORTWAGON TDI. IT HAS RECEIVED ALL APPROPRIATE SERVICE AND MAINTENANCE, AND ONLY DIESEL FUEL HAS BEEN USED IN THE CAR. THERE WAS APPROXIMATELY 1/2 TANK OF DIESEL LEFT WHEN THE INCIDENT OCCURRED. WHILE DRIVING ON A RESIDENTIAL STREET, THE GLOW PLUG WARNING LIGHT BEGAN TO FLASH. APPROXIMATELY 30 SECONDS LATER THE ENGINE BEGAN TO LOSE POWER, AND WITHIN TWO MINUTES DIED COMPLETELY. I WAS ABLE TO COAST TO THE CURB AND PARK, BUT THE CAR WOULD NOT START AGAIN. AN INSPECTION BY A CERTIFIED MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL/PROPULSION SYSTEM, AND DIAGNOSED A BLOWN HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN ISSUE WITH VW TDI ENGINES.
CHECK ENGINE LIGHT CAME ON AND WHILE DRIVING TO DEALER FOR SERVICE THE CAR ENGINE FAILED COMPLETELY WHILE DRIVING AT 60 MPH ON FREEWAY. CAR HAD NO PROPULSION AND CAME TO A ROLLING STOP. UNABLE TO RESTART CAR. TOWED TO VW DEALER AND THEY SAID VW TDI FUEL PUMPS HAVE HAD ISSUES AND COULD FAIL. LUCKILY NOBODY WAS INJURED BUT COULD HAVE BEEN VERY DANGEROUS AS ENGINE SHUT DOWN IMMEDIATELY AND FAILED COMPLETELY WHILE ON FREEWAY. I WAS VERY SHAKEN BY THE INCIDENT AND WAS UNABLE TO MOVE ALL THE WAY TO SIDE OF FREEWAY. STILL DO NOT HAVE CAR BACK AND VW DEALER INDICATED IT WOULD BE A LARGE REPAIR
VEHICLE ENGINE (JETTA 2.0 TDI) ABRUPTLY STALLED AND WOULD NOT RESTART. THE DEALER STATED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED; AND HAD DISINTEGRATED IN A FASHION THAT THE DEBRIS HAD CONTAMINATED THE ENTIRE FUEL SYSTEM. FUEL TANK, LINES AND INJECTION SYSTEM WERE CLEANED, FUEL PUMP AND FILTERS WERE REPLACED. HOWEVER, THE VEHICLE HAS STILL EXPERIENCED INTERMITTENT STALLING PROBLEMS EVER SINCE THIS WARRANTY REPAIR, AND THE DEALER HAS BEEN UNABLE TO RESOLVE AFTER NUMEROUS ATTEMPTS. THE VEHICLE HAS BEEN (AND CURRENTLY REMAINS) AT THE DEALER FOR 33 OF THE PAST 40 DAYS.
DURING FEBRUARY, THE 2012 VW TDI JETTA SPORTWAGEN WITH 59,7000 MILES STALLED TWICE WHEN TRYING TO START THE VEHICLE. ON THE THIRD START THE VEHICLE STARTED BUT THE GLOW PLUG LIGHT WAS FLASHING AND THE CAR WOULD NOT ACCELERATE TO MORE THAN 45 MPH. THE VEHICLE LIMPED TO THE DEALERSHIP, WHO FOUND METAL FLAKES IN THE FUEL FILTER AND STATED THAT THE IN-TANK FUEL PUMP HAD FAILED. THE IN-TANK FUEL PUMP WAS REPLACED AND THE FUEL SYSTEM WAS APPARENTLY CLEARED OF METAL. AT 63,000 MILES, THE GLOW PLUG LIGHT BEGAN TO FLASH WHILE AT HIGHWAY SPEED AND THE VEHICLE BEGAN TO LOSE POWER. I GOT THE VEHICLE TO AN EXIT, STOPPED IT, TURNED THE VEHICLE OFF AND RESTARTED. THE GLOW PLUG LIGHT WAS NO LONGER FLASHING AND THE CAR WAS DRIVABLE ALTHOUGH IT WAS LACKING SOME ACCELERATION AND THERE WAS A MOAN/WHINE NOISE COMING FROM THE ENGINE. GOT THE CAR...
2012 VOLKSWAGEN SPORTWAGEN TDI. WHEN TRAVELING ON THE FREEWAY 4/11/15 GLOW PLUG LIGHT BEGAN BLINKING, WE NOTICED AN IMMEDIATELY SIGNIFICANT LOSS OF POWER. AT THIS MOMENT WE WERE TRAVELING ON A TWO LANE FREEWAY THAT HAPPENED TO HAVE ONE LANE BLOCKED. VEHICLES IMMEDIATELY BEGAN STACKING UP BEHIND US. AFTER PULLING OFF THE FREEWAY ATTEMPTED TO STOP AND RESTART THE ENGINE, WE HAD A VERY DIFFICULT TIME RESTARTING THE MOTOR. WAS ABLE TO DRIVE BACK TO THE DEALERSHIP, HOWEVER HAD A SIGNIFICANT REDUCTION IN POWER, SAFETY WAS A CONCERN AND WAS VERY WORRIED THAT THE VEHICLE WOULD STALL WHILE ON THE FREEWAY. BECAUSE OF THIS WE PULLED OFF THE FREEWAY AND CONTINUED TO LIMP TOWARDS THE DEALERSHIP ON LOCAL ROADS. THERE WAS SO MUCH REDUCTION IN POWER THAN DRIVING UP A SMALL HILL ALMOST BROUGHT THE VEHICLE TO A STOP. DEALERSHIP ACCUSED US OF FUELING THE VEHICLE WITH GAS INSTEAD OF...
WAS DRIVING 40 AND WAS HEADING DOWN A HILL AND WAS COMING TO A STOP WHEN MY 2012 VW JETTA SPORTSWAGEN POWER FLICKERED, COIL LIGHT (GLOW LIGHT) CAME ON, IT MADE A LOUD NOISE AND DIED. I WAS UNABLE TO MOVE IT, COULD OF BEEN A BAD SITUATION. THANKFULLY VW DEALERSHIP SERVICE GAVE ME A NUMBER TO A LOCAL TOWING COMPANY. I WAS QUICKLY TOWED TO DEALERSHIP. IT SOUNDS LIKE SO MANY OTHERS HAVE HAD THIS PROBLEM. WAITING TO HEAR OFFICIAL DIAGNOSTICS. *TR
WHILE DRIVING IN THE FREEWAY AT SPEED OF 20 MPH DUE TO HIGHWAY TRAFFIC, I SMELLED DIESEL FUEL THROUGH THE AIR VENTS. THE VEHICLE SUDDENLY BEGAN TO LOOSE POWER AND THE PEDAL WAS NOT FUNCTIONAL COMPLETELY AFTER, THE VEHICLE SHUT OFF AND STALLED ON THE HIGHWAY. THE MIL (MALFUNCTION INDICATOR LAMP) AND BATTERY DASH WARNING LIGHTS CAME ON. THE CAR WOULD NOT START OVER AND WAS TOWED OUT OF THE HIGHWAY. I NOTICED THERE WAS A DIESEL FUEL LEAK UNDERNEATH THE VEHICLE. THE CAR WAS THEN TOWED TO A VOLKSWAGEN DEALER AND DIAGNOSIS WERE MADE RESULTING IN FUEL PUMP REPLACEMENT. *TR
CAR CEASED TO CONTINUE ACCELERATION WHILE IN MOTION. DEALER ASSESSMENT CONCLUDED PARTICULATES IN DIESEL FUEL LINE CAUSED FAILURE TO FUEL PUMP AND RELATED COMPONENTS. DEALER SERVICE DEPARTMENT ADVISED THAT PARTICULATES LIKELY ORIGINATED FROM DIESEL FUEL STORAGE TANKS AT GAS STATION. VEHICLE WAS STILL COVERED UNDER MANUFACTURER'S 50K POWER TRAIN WARRANTY AND FUEL PUMP AND RELATED PARTS WERE REPLACED AT NO CHARGE. *TR
WHILE DRIVING ON THE INTERSTATE AT 70 MPH IN THE MIDDLE LANE OF THREE LANES AT APPROXIMATELY 10:00 PM THROUGH LIGHT RAIN THE GLOW PLUG INDICATOR ON THE DASH BEGAN TO FLASH. THEN THE ENGINE LOST POWER. I PULLED TO THE EMERGENCY LANE WHERE THE CAR LOST ALL ENGINE POWER AND WOULD NOT RESTART. THIS ALL OCCURRED WITHIN 20-25 SECONDS AND WE WERE LUCKY TO BE ABLE TO MAKE IT TO EMERGENCY LANE. WE HAVE SINCE HAD THE VEHICLE TOWED TO A VW DEALER WHERE THEY REPLACED THE ENTIRE FUEL SYSTEM WHICH WAS UNDER WARRANTY. AFTER RESEARCHING THIS HIGH PRESSURE FUEL PUMP PROBLEM MOST FELLOW VW OWNER RECOMMENDED THAT I FILE A COMPLAINT. *TR
2012 VW JETTA SPORTWAGEN TDI HAD HIGH PRESSURE FUEL PUMP HPFP CATASTROPHIC FAILURE ON THE HIGHWAY. WAS ABLE TO COAST WITHOUT POWER TO AN OFF RAMP. 1 WEEK OF REPAIRS BUT THE NEAR COLLISION ISSUE IS AMAZING. *TR
I DROVE THE CAR TO WORK WIN I GET OUT OF WORK START THE CAR PUT IN REVERSE AND THE CAR STALED OUT CANT STAR TOWED TO THE DEALER I WHOSE TOLD AT THAT TIME CAR HAVE FUEL CONTAMINATION NO WARRANTY . TOWED IT HOME MY HUSBAND CHECK CAR FOUND FUEL FILTER SUM METAL RUST CHANGE FILTER CLEAN LINE AND FILTER HOUSING AND ALL PARTS CONNECTED TO FUELING CAR START FINE FOR A 3 MONTHS SAME HA PIN DID SAME NOW CAR STALED AS I WHOSE DRIVING WITH NO START TOW HOME AN WE ARE IN CONTACT WITH VW TO SEE WERE THIS GOING. CULPRIT IS HPFP. *TR
FUEL TANK FILLER DOOR WILL NOT OPEN. DEFECT IN LOCKING AND RELEASE MECHANISM. *TR
MY CAR IS A 2012 VW JETTA TDI, CLEAN DIESEL. I WAS DRIVING FROM SAN DIEGO CA TO LAS VEGAS NV. IT WAS OVER 100 DEGREES. I WAS TRAVELING ON INTERSTATE 15 NORTH ABOUT 70 MILES PER HOUR. 80 MILES FROM LAS VEGAS, GLOW LIGHT INDICATOR CAME ON, CAR LOST POWER. I PULLED OVER AND CAR STALLED, WOULD NOT RESTART. CALLED VW, TOLD THEM ABOUT THE GLOW LIGHT INDICATOR. THEY AGREED TO TOW THE CAR TO LV. WE SAT ON THE ROAD SIDE FOR MORE THAN 4 HOURS IN 100+ DEGREE HEAT. VW REPAIRED THE CAR IN 6 DAYS, NO COST TO ME EXCEPT RENTAL CAR. CAUSE WAS DESCRIBED AS 'METAL SHAVINGS IN FUEL SYSTEM' LATER REFERRED TO AS HIGH PRESSURE FUEL PUMP FAILURE. VW REPLACED THE ENTIRE FUEL SYSTEM (INJECTORS, LINES, FILTER, FUEL PUMP ETC). HOWEVER AT THIS TIME I DO NOT KNOW IF THE SAME TYPE OF HPFP...
WITH NO PRIOR INDICATION, THE ENGINE GLOW PLUG LIGHT BEGAN FLASHING WHILE DRIVING ON THE HIGHWAY. WITHIN FEW MINUTES, THE ENGINE LIGHT CAME ON AND CAR STARTED TO LOOSE POWER. ENGINE NOISE PITCH CHANGED, AND WAS ABLE TO PULL THE CAR OF THE MAIN FREEWAY AND BARELY MADE IT TO THE DEALERSHIP. AS SOON AS WE MADE IT TO THE DEALER PARKING LOT, THE ENGINE CUT OFF. DIAGNOSTIC OF THE CAR SHOWED THAT THE CAR SUFFERED A CATASTROPHIC HPFP FAILURE WHICH CAUSED DEBRIS CONTAMINATION THROUGHOUT THE ENTIRE FUEL SYSTEM. 4 DAYS LATER, THE ENGINE HAD ITS HPFP, FUEL LINES, INJECTORS, AND AUXILIARY PUMP REPLACED. FUEL TANK WAS FLUSHED AND CLEANED OUT FROM DEBRIS. COST UNDER WARRANTY WAS $5500. THE DEALER SAID THAT THEY'VE HAD 50 CARS EXHIBITING SIMILAR CONDITIONS. CAUSE OF THE FAILURE IS UNDER INVESTIGATION BY VW. AS OWNERS, WE HAVE NO CLUES WHAT TO DO OR WHEN THIS...
33,600 MILES WITH NO PROBLEMS AT ALL ON VW TDI SPORTWAGEN. LOS ANGELES TO LAKE HAVASU, AZ FRIDAY, AFTERNOON JULY 11, 2014, 300 MILES IN 110 DEGREE WEATHER. PARKED FOR 2 HOURS, DROVE TO MARKET. GLOW PLUG LIGHT CAME ON, ENGINE STUMBLED, DIED, NO RESTART. WALKED TO 2ND HOME. NEXT DAY - NO START, CALLED VW, TOWED 150 MILES TO LAS VEGAS, RENTED CAR IN AZ FOR WEEKEND AND DRIVE BACK TO LA. LV VW DEALER SAYS "OUT OF FUEL". REPLY "IMPOSSIBLE, ONLY DROVE 300 MILES". ON MONDAY, DEALER CALLS TO SAY IT MAY TAKE A WEEK, IT IS THE FUEL PUMP AND HE IS WORKING ON GETTING COVERAGE FOR WORK FROM VW. REPLY "STILL UNDER WARRANTY, WHY WOULDN'T VW COVER". NO ANSWER. ON WEDNESDAY CALLS TO SAY HAVE TO ORDER PARTS, METAL PARTICLES IN THE FUEL SYSTEM, MAY BE LONGER.(FINAL COUNT 11 DAYS FROM FAILURE TO REPAIR). WITH ADDITIONAL...
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, AN UNUSUAL NOISE AND VIBRATION EMITTED OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THERE WAS A RECALL RELATED TO THE FAILURE UNDER THE NHTSA CAMPAIGN ID NUMBER 11V490000 (FUEL SYSTEM, DIESEL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
I PURCHASED MY CAR 1 YEAR AGO HAS APPROXIMATELY 27K ON IT NOW BOUGHT IT WITH 1000 MILES ON IT AFTER A MONTH AFTER PURCHASING MY VEHICLE I STARTED IN SOME WOBBLING RUMBLING NOISES COMING FROM THE LEFT FRONT OF MY CAR I TOOK UP A DRIVE WITH THE TECHNICIAN THE TECHNICIAN HEARD THE SOUND THEY HAD MY CAR FOR FOUR DAYS DIDN'T EVEN GIVE ME A LOANER AND I MISSED SCHOOL BECAUSE SO. AFTER 4 DAYS THEY CAME UP WITH NO CONCLUSION HE TOLD ME TO BRING IT BACK WHEN IT GETS WORSE I BROUGHT MY CAR BACK SEVERAL TIMES AND AFTER EVERYTHING LOOK FOR THE FIFTH TIME THEY TOLD ME THAT MY TIRES ARE FEATHERING I WAS WONDERING WHY THEY TELL ME THAT NOW I'M NOT AFTER THE FIRST TWO TIMES. I THEN TOOK IT TO THE TIRE DEALERSHIP AND SEVERAL OTHER SECOND PARTY DEALERSHIPS WHEN THEY TOLD...
AS I ACCELERATE TO MERGE ONTO THE FREEWAY, I SUDDENLY REALIZED THAT I DIDN'T HAVE ANY POWER TO SPEAK OF, WHICH WAS QUITE ALARMING. THIS HAD NEVER HAPPENED BEFORE. I WAS ABLE TO GAIN ENOUGH SPEED TO GET ON THE FREEWAY, BUT I INSTANTLY TURNED ON MY HAZARD LIGHTS REALIZING THAT I COULD NOT GAIN ENOUGH SPEED TO KEEP UP WITH THE FLOW OF TRAFFIC. SHORTLY THEREAFTER, MY GLOW PLUG LIGHT CAME ON, AND I DROVE MY CAR 1 MILE TO THE NEAREST OFF RAMP. WHEN I CAME TO A COMPLETE STOP MY ENGINE LIGHT CAME ON, AND I DROVE 1 MILE TO MY SCHEDULED DOCTOR'S APPOINTMENT. I PARKED MY JETTA WITH PLANS TO ADDRESS THE MATTER AFTER MY APPOINTMENT. WHEN I RETURNED TO MY CAR, IT WOULD NOT START, AND I CALLED AAA TO TOW MY CAR TO THE NEAREST VW DEALERSHIP. AS I MENTIONED, THIS HAD NEVER HAPPENED...
I WAS ON AN APPROXIMATELY 6 HOUR ROAD TRIP. APPROXIMATELY 100 MILES FROM MY HOME, MY 2012 VOLKSWAGEN JETTA TDI WAS BEING DRIVEN AT APPROXIMATELY 70 MPH ON THE HIGHWAY. THE GLOW PLUG LIGHT ON THE INSTRUMENT CLUSTER BEGAN FLASHING. VEHICLE THEN WENT INTO "LIMP MODE", SLOWING TO APPROXIMATELY 45 MPH ON THE HIGHWAY. I WAS ABLE TO MAKE IT TO THE NEXT EXIT OFF THE HIGHWAY, AND COME TO A STOP AT THE OFF RAMP STOP SIGN. THE VEHICLE THEN STALLED, AND WOULD NOT RESTART. THIS LEFT MY WIFE AND I STRANDED 100 MILES FROM HOME. VEHICLE WAS TOWED BACK TO THE DEALERSHIP, WHERE THE VEHICLE WAS PURCHASED. MECHANIC AT DEALERSHIP STATED THE HIGH PRESSURE FUEL PUMP "EXPLODED", SENDING METAL SHARDS THROUGHOUT THE VEHICLE'S FUEL SYSTEM. DEALERSHIP STATES THIS MAY BE CAUSED BY "CONTAMINATED FUEL". A SMALL AMOUNT OF ONLINE RESEARCH REVEALED THIS IS A COMMON PROBLEM WITH VOLKSWAGEN...
DRIVING AT 45 MPH CITY HIGHWAY SPEED, IN TRAFFIC, & STOPPED AT A RED LIGHT. LIGHT TURNED GREEN, ACCELERATED, CAR SUDDENLY LOST POWER & WARNING LIGHT CAME ON. TURNED ONTO A SIDE STREET, TURNED OFF ENGINE & LOOKED UP THE WARNING LIGHT IN THE OWNER'S MANUAL. "ENGINE PRE-HEAT" WARNING, SOLID, NOT FLASHING. RESTARTED CAR, LIGHT WAS OUT, RESUMED NORMAL TRAVEL ON HIGHWAY, BUT LIGHT CAME BACK ON AND CHECK ENGINE LIGHT ALSO CAME ON. BOTH SOLID. CONTACTED DEALER & WAS TOLD TO BRING IN THE CAR. DURING TRIP TO DEALER GLOW PLUG LIGHT RESUMED FLASHING & CAR LOST POWER ON HILLS. TECH REMOVED FUEL FILTER, FOUND METAL FILINGS, SAID HPFP HAD FAILED & FILLED FUEL SYSTEM WITH METAL PARTICLES. REPAIRS ESTIMATED @ >$7,000. DEALER ORIGINALLY SAID REPAIRS WOULD BE COVERED UNDER WARRANTY, THEN 2 DAYS LATER SAID THEY WOULD NOT BE COVERED UNDER WARRANTY. NO POSSIBILITY OF GASOLINE CONTAMINATION. PURCHASED...
AFTER LESS THAN 3 MINUTES OF OPERATION, THE VEHICLE CAN STALL UNDER A SPECIFIC SET OF CIRCUMSTANCES. THE INCIDENCES (13 AND COUNTING IN 2 MONTHS) ALWAYS OCCUR WHEN IN SECOND OR THIRD GEAR AT ~30-35 MPG. THE DRIVER IS SLOWING DOWN (AS TO STOP AT A RED LIGHT) AND THEN ACCELERATES (LIGHT CHANGES TO GREEN). ABOUT 2-3 SECONDS AFTER ACCELERATION BEGINS THE ENGINE STALLS AND MUST BE RESTARTED. THE ENGINE JUST CUTS OUT DURING ACCELERATION. *TR
HIGH PRESSURE FUEL PUMP FAILED. TOOK TO DEALER AND THEY REPAIRED AND SAID THEY ARE HAVING PROBLEMS WITH THEM. *TR
WHEN FUELING WITH DIESEL, SOME DIESEL PUMP HANDLES DON'T FIT INTO FILL NOZZLE. WHILE ATTEMPTING TO REFUEL VEHICLE. FUEL WILL SPILLED OVER ONTO PERSON FILLING, GROUND AND VEHICLE. YOU ARE UNABLE TO SAFELY FILL VEHICLE WITHOUT SPILLING FUEL. *TR
Other 2012 VOLKSWAGEN JETTA Problem Areas
Electrical System
131 complaints
Unknown Or Other
107 complaints
Engine
84 complaints
Power Train
46 complaints
Steering
41 complaints
Service Brakes
34 complaints
Air Bags
33 complaints
Fuel System Diesel
23 complaints
Visibilitywiper
20 complaints
Vehicle Speed Control
14 complaints
Exterior Lighting
12 complaints
Electronic Stability Control Esc
10 complaints
Suspension
10 complaints
Fuel System Gasoline
9 complaints
Seat Belts
9 complaints
Tires
9 complaints
Wheels
9 complaints
Electrical Systemhorn
8 complaints
Engine And Engine Cooling
6 complaints
Structurebody
6 complaints
Service Brakes Hydraulic
3 complaints
Equipment Adaptivemobility
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Seats
2 complaints
Visibility
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Electrical Systemignition
1 complaint
Electrical Systeminstrument Panelfuel Gauge
1 complaint
Engine And Engine Coolingenginediesel
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Exterior Lightingback Up Lights
1 complaint
Fuel System Dieseldeliveryfuel Pump
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint