NHTSA Complaint #10721695 — 2012 VOLKSWAGEN JETTA
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10721695 |
| Vehicle | 2012 VOLKSWAGEN JETTA |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,421 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
VEHICLE ENGINE (JETTA 2.0 TDI) ABRUPTLY STALLED AND WOULD NOT RESTART. THE DEALER STATED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED; AND HAD DISINTEGRATED IN A FASHION THAT THE DEBRIS HAD CONTAMINATED THE ENTIRE FUEL SYSTEM. FUEL TANK, LINES AND INJECTION SYSTEM WERE CLEANED, FUEL PUMP AND FILTERS WERE REPLACED. HOWEVER, THE VEHICLE HAS STILL EXPERIENCED INTERMITTENT STALLING PROBLEMS EVER SINCE THIS WARRANTY REPAIR, AND THE DEALER HAS BEEN UNABLE TO RESOLVE AFTER NUMEROUS ATTEMPTS. THE VEHICLE HAS BEEN (AND CURRENTLY REMAINS) AT THE DEALER FOR 33 OF THE PAST 40 DAYS.
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