NHTSA Complaint #10534650 — 2012 VOLKSWAGEN JETTA

AS I ACCELERATE TO MERGE ONTO THE FREEWAY, I SUDDENLY REALIZED THAT I DIDN'T HAVE ANY POWER TO SPEAK OF, WHICH WAS QUITE ALARMING. THIS HAD NEVER HAPPENED BEFORE. I WAS ABLE TO GAIN ENOUGH SPEED TO GET ON THE FREEWAY, BUT I INSTANTLY TURNED ON MY HAZARD LIGHTS REALIZING THAT I COULD NOT GAIN ENOUGH SPEED TO KEEP UP WITH THE FLOW OF TRAFFIC. SHORTLY THEREAFTER, MY GLOW PLUG LIGHT CAME ON, AND I DROVE MY CAR 1 MILE TO THE NEAREST OFF RAMP. WHEN I CAME TO A COMPLETE STOP MY ENGINE LIGHT CAME ON, AND I DROVE 1 MILE TO MY SCHEDULED DOCTOR'S APPOINTMENT. I PARKED MY JETTA WITH PLANS TO ADDRESS THE MATTER AFTER MY APPOINTMENT. WHEN I RETURNED TO MY CAR, IT WOULD NOT START, AND I CALLED AAA TO TOW MY CAR TO THE NEAREST VW DEALERSHIP. AS I MENTIONED, THIS HAD NEVER HAPPENED BEFORE, AND I WAS IN ABSOLUTE SHOCK BECAUSE I LOVE MY CLEAN DIESEL, AND I HAVE ENCOURAGED 4 OTHER FRIENDS TO BUY THE EXACT SAME MODEL!!! AFTER LEAVING THE CAR AT THE VW DEALERSHIP, I BEGAN TO DO SOME RESEARCH ONLINE ABOUT THE ISSUES PEOPLE ARE HAVING WITH THE BOSCH HIGH PRESSURE FUEL PUMPS IN THE VW CLEAN DIESELS. HONESTLY, THIS HAS DEEPLY CHANGED HOW I FEEL ABOUT MY CAR, AND WORRIES ME GREATLY! IT IS INCREDIBLY DANGEROUS TO HAVE A CAR COMPLETELY LOSE POWER! :( FROM WHAT I UNDERSTAND, VW IS "SUGGESTING" THAT HUNDREDS OF PEOPLE HAVE PUT GAS IN THEIR DIESEL ENGINES. MY HUSBAND HAS HAD A JETTA DIESEL WAGON FOR 12 YEARS AND HAS OVER 200, 000 MILES ON IT, SO WE ARE WELL VERSED IN THE USE OF DIESEL. WE HAVE NEVER PUT GASOLINE IN OUR DIESEL CARS!!! WE ARE INCREDIBLY DISAPPOINTED IN THE WAY VW IS HANDLING THIS ISSUE. TO SUGGEST THAT HUNDREDS OF LOYAL, DEVOTED DIESEL FANS THAT HAVE PURCHASED THEIR CARS ARE AT FAULT IS AN ENORMOUS MISTAKE, AS IS SUGGESTING THAT CONSUMERS ARE NOT BUYING "QUALITY DIESEL." TAKE THAT UP WITH THE REFINERIES AND GAS STATIONS, VOLKSWAGEN, NOT YOUR LOYAL CUSTOMERS. *TR