NHTSA Complaint #10724844 — 2012 VOLKSWAGEN JETTA

THE CAR IS A 2012 JETTA SPORTWAGON TDI. IT HAS RECEIVED ALL APPROPRIATE SERVICE AND MAINTENANCE, AND ONLY DIESEL FUEL HAS BEEN USED IN THE CAR. THERE WAS APPROXIMATELY 1/2 TANK OF DIESEL LEFT WHEN THE INCIDENT OCCURRED. WHILE DRIVING ON A RESIDENTIAL STREET, THE GLOW PLUG WARNING LIGHT BEGAN TO FLASH. APPROXIMATELY 30 SECONDS LATER THE ENGINE BEGAN TO LOSE POWER, AND WITHIN TWO MINUTES DIED COMPLETELY. I WAS ABLE TO COAST TO THE CURB AND PARK, BUT THE CAR WOULD NOT START AGAIN. AN INSPECTION BY A CERTIFIED MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL/PROPULSION SYSTEM, AND DIAGNOSED A BLOWN HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN ISSUE WITH VW TDI ENGINES.