2014 RAM 2500 Steering Problems
84 NHTSA complaints on file
Steering Issues in the 2014 RAM 2500
84 steering complaints have been filed with NHTSA for the 2014 RAM 2500. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
84
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Steering Complaints
The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.
I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.
Steering has been pulling hard to the right. This makes it harder to steer especially at highway speeds with a larger vehicle. Had two 4 wheel alignments and it was brought to my attention on my last alignment that the nuts on my adjuster sleeve had been cut off and therefore the reason of the bad alignment. They said that this will cause a continual alignment issue if not resolved. I contacted a Dodge dealership and they are willing to do an inspection, but out of my pocket. I really can't afford an inspection since I was told this issued has been under recall in the past. Also there are no stickers or labels indicating a recall was ever performed on the vehicle prior to me purchasing it.
The Front Suspension Track Bar Frame Bracket R46/NHTSA 15V-541. There was a recall issued in 2016 that impacted around an estimated 150,000+ vehicles. I purchased my Truck in 2020, and according to records this problem was fixed in 2016. I recently noticed something seriously wrong with the front suspension while driving, and just about lost control of my vehicle on the highway. After taking it to a certified maintenance technician for Dodge Ram, they found that the Recall was not completed at all. This problem involves faulty welding and the weld can break loose at any given moment without being fixed properly with a stability bracket. Mine gave loose on the highway going 70mph. My concern is how many other vehicles were marked as fixed, but in actuality were not.
On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent...
Since purchasing in 2014 I have had my truck in and out of RAM Dealerships for steering issues and braking issues. Repeatedly told that it’s a RAM. A steering linkage recall was received and I took it in to have it done. Problem has been there continuously. The water pump issues continue Brakes are still an issue BUT I have been told at the Dealerships that they are hydraulic and they work differently.
Truck has around 67k miles. When preforming an oil change i checked the drag link knowing that some trucks are recalled. The outer jam but was loose. Called dealership and they said the recall was done. There are no indications that the recall was done. No marks or welds on the nuts as the recall states.
A Recall on the Drag Link Bar was for a bolt coming loose. The recall was to weld the bolt, so Drag Link Bar could not be adjusted or bolt come loose. I am the original owner and in order to do an updated alignment, I now need to buy a new adjustable drag link bar, because the original one can not be adjusted due to the recall fix was to weld a nut, so it cold not back off. So a $80 alignment charge, is now going to cost me $1000 because I have to buy a new Drag Link Bar. I have contacted RAM, they said the will not do anything, they fulfilled the Recall. Why would the NHTSA allow a fix to be a welded nut on a steering arm that might need to be adjusted for alignment? So it would of been better for me to...
My Ram 2500 truck is in need of repair under the R46 recall. On 8/4/2021 the dealership inspected my truck and claimed they had ordered parts and the repair will not be completed until June 2022. The recall bulletin states that a failure of the track bar frame bracket can cause a sudden crash without warning. There is a frequent popping or "clunk" sound coming from under the truck when turning and when going over bumps. This is my daily driving vehicle. I do not think it is safe to drive this truck for another 25,000-30,000 miles while waiting for these parts. This truck has been in the same dealer service center at least three times since 2015 for recall repairs and each time they have failed to address the R46 recall.
Drag link recall: Problem was “fixed” by welding it. I am having a lot of play in my steering and hard to keep straight. This should be fully replaced with a better drag link rather than welded.
I HAVE A 2014 DODGE RAM2500 TRUCK, THERE WAS A SAFETY RECALL ON THE WELDING ON THE FRONT SUSPENSION TRACK BAR FRAME BRACKET THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS. THE FIX WAS TO HAVE A BRACKET PLACED WITH ONE 60-70MM LONG M10 BOLT WITH 1.5 PITCH THREADS, ONE M10X1.5 PITCH THREAD NUT, THREE M10 FLAT WASHERS I BROUGHT MY TRUCK IN BECAUSE IT START POPPING EVERY TIME IN TURNED EITHER RIGHT OR LEFT I WAS TOLD THAT THE RECALL FIX HAD EXPIRED THERE NO WARRANTY ON THIS TO FIX IT NOW. SO I'M CONFUSED IT A SAFETY ISSUE AND NOT COVERED UNDER THE RECALL?? BECAUSE THE RECALL FIX HAS NO WARRANTY THE WARRANTY IS ONLY FOR 2 YEARS. SO I BOUGHT A TRUCK NEW WITH DEFECTS AND IT MY PROBLEM THAT WE'RE NOT KNOWN AT THE TIME FROM THE MANUFACTURE. NOT SURE HOW THIS IS RIGHT OR FAIR...
2014 RAM 2500 PARTS - SHIFT LEVER BRACKET - 5057506AH BROKE.
RAM HAD PREVIOUSLY ISSUED A RECALL TO WELD THE DRAG LINK COMPONENT OF THE STEERING SYSTEM. RAM CALLED THIS RECALL NUMBER V06 AND MY TRUCK HAS BEEN COMPLETED. HOWEVER, THIS RECALL REQUIRES A WELD TO THE ADJUSTING SLEEVE OF THE DRAG LINK, HOWEVER, WITH THIS WELD, AS THE DRAG LINK GOES THRU NORMAL WEAR, YOU CANNOT COMPLETE A FULL WHEEL ALIGNMENT BECAUSE ITS WELDED. WITHOUT A COMPLETE ALIGNMENT, TIRES WILL STILL WEAR PREMATURELY AND NEED TO BE REPLACED. JUST REPLACED MINE TO THE COST OF $875 AND AM NOT HAPPY ABOUT IT. RECALL WAS COMPLETED ON 6 MAY 2019 AND HAD TO REPLACE MY TIRES A YEAR LATER. I FULLY EXPECT THE NHTSA RE-ENGAGE WITH RAM AND THIS NEEDS TO CORRECTED. RAM NEEDS TO RE-ENGINEER A FIX AND REIMBURSE THOSE CUSTOMERS WHO HAD TO GET NEW TIRES. AM QUITE SURE THAT RAM HAS HAD NUMEROUS COMPLAINTS ABOUT THIS AND HAS...
I'VE HAD THE DRAG LINK RECALL DONE ON MY TRUCK AT THE DEALERSHIP AND I DIDN'T HAVE ANY IDEA WHAT THEY DID TO FIX IT TILL I STARTED SEEING POSTS ONLINE ABOUT WELDING THE ADJUSTING LINK ON IT. WELL MY TRUCK IS DRAGGING TO THE RIGHT AND NEEDS AN ALIGNMENT, AND I KNOW IF I TAKE IT SOMEWHERE, THEY'LL HAVE TO CUT THAT WELD TO PROPERLY DO THE ALIGNMENT, AND I DON'T WANT TO DO THAT. I WOULD LIKE TO SEE THE ENTIRE DRAG LINK REPLACED SO NOTHING HAS TO BE WELDED TOGETHER AND KEEP ME FROM GETTING IT ALIGNED.
NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM...
DRIVING IN MY NEIGHBORHOOD ABOUT 20 MPH COMING UP TO A STOP SIGN HEAR THIS HOWLING NOISE IF YOU WILL. THEN WHEN I HEAR IT INSTANTLY SOMETHING GRABBED AND LOCKED AND STOPPED ME! I'VE BEEN HAVING ISSUES WITH MY TRANSMISSION SLIPPING, WELL NOT SLIPPING BUT BETWEEN GEARS. LIKE THE RPMS WERE GOING UP BUT NOTHING WAS MOVING. I'M NOT TALKING ABOUT THE RPM GAUGE ON THE TRUCK GOING UP, IT'S JUST A REV UP SOUND. THEN WILL CATCH AND GO I'M GUESSING IT'S ALL WITH THE TRANSMISSION. I'M JUST GLAD I WAS ONLY DOING 20 MPH INSTEAD OF HWY SPEED WHEN IT LOCKED UP
YOUR RECALL REMEDY FOR 19V-021 IS UNACCEPTABLE. THE SOLUTION OF WELDING THE DRAG LINK ADJUSTER NUTS TO THE SLEEVE, PERMANENTLY RENDERS THE VEHICLE FROM BEING PROPERLY ALIGNED FOREVER. THE ONLY WAY AROUND THIS IS TO BREAK THE WELDS, ADJUST THE STEERING SLEEVE AND THEN WELDING THE NUTS AGAIN. THIS IS AN UNACCEPTABLE SOLUTION AS MOST ALIGNMENT SHOPS DO NOT HAVE WELDING EQUIPMENT TO DO THIS, THUS POTENTIALLY PLACING THE VEHICLE OCCUPANTS IN DANGER AGAIN. YOUR AGREED SOLUTION DOES ABSOLUTELY NOTHING TO ADDRESS PERMANENT FIX AND WAS NOTHING MORE THAN A WAY TO MITIGATE COST FOR FCA. THIS PERMANENT FIX NEEDS TO BE INSTALLATION OF THE REDESIGNED PART OR REIMBURSEMENT FOR THE PURCHASE/INSTALLATION OF AN AFTERMARKET PART THAT WILL NOT SUFFER THE SAME POTENTIAL FAILURE AS THE PART UNDER RECALL.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND WAS UNCONTROLLABLE. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE ABOVE 35 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHO STATED THAT THE VEHICLE HAD BEEN MODIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,500.
2014 RAM 2500 FIAT CHRYSLER. CONSUMER WRITES IN REGARD TO MANY SAFETY ISSUE RECALLS CONCERNING VEHICLE AND REQUEST COMPENSATION OR REFUND. *AS THE CONSUMER STATED THE RECALL WOULD EXCEED A REASONABLE AMOUNT BEFORE IT WOULD BE COMPLETED. *JS
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AFTER CONTACTING BOTH AN UNKNOWN DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA DODGE GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STEERING WHEEL KEEPS GOING OFF CENTER. IT IS NOW OFF 90 DEGREES. THIS IS THE 3RD TIME THIS HAS HAPPENED AFTER GETTING AN ALIGNMENT HAPPENS WHEN DRIVING OVER BUMPS OR CURVES. *DT CONSUMER IS REQUESTING FOR GUIDANCE. DEALER REFUSING TO PROVIDE ANY ASSISTANCE.*JB *DT VECHICLE WAS REMEDIED.*JB
BAD VIBRATIONS AT HIGHWAY SPEEDS. DEALER HAS REPLACED TIRES, DID NOT FIX. DEALERSHIP CHANGED TRACK BAR, DID NOT FIX THE ISSUE. I ALSO PAID FOR ALIGNMENT BEFORE TRACK BAR INSTALL. SEEMS TO BE A REOCCURRING PROBLEM WITH RAM TRUCKS, PLEASE HELP MAKE THIS RIGHT. 73000 MILES
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 35 MPH ON AN INCLINE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, MADE AN ABNORMAL POPPING SOUND, AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM LEMAN CHRYSLER JEEP DODGE RAM FIAT MORTON (200 E COURTLAND ST, MORTON, IL 61550, (309) 263-2345), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROANOKE MOTOR COMPANY (1313 W FRONT ST, ROANOKE, IL 61561, (309) 923-7171) WHERE IT WAS DIAGNOSED THAT THE TRACTION BAR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58276170. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
FCA HAS ISSUED RAM RECALL V06. THEN THEY TELL US THAT THERE IS NOT A FIX TO THE RECALL. SO WHAT GOOD DOES IT DO TO ISSUE A RECALL IF THE ISSUE CAN'T BE FIXED. SOMEONE NEEDS TO PRESSURE FCA TO ISSUE THE FIX. I TALKED TO THREE RAM DEALERS AND THEY ALL SAY THAT YES, THERE IS A RECALL V06 BUT THEY DO NOT HAVE A FIX FOR IT YET AND THEY CAN ONLY WAIT FOR FCA TO ISSUE A FIX TO THEM. SERIOUSLY...IT DOES NO GOOD TO ISSUE A RECALL IF THE VEHICLE CAN'T BE RECALLED AND FIXED.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE MAKING A LEFT TURN OR DRIVING IN REVERSE, THE STEERING DID NOT FUNCTION CORRECTLY. THE CONTACT HAD TO QUICKLY MANEUVER THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THROUGH RESEARCH, THE CONTACT FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), BUT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. COUNTRY CHRYSLER DODGE JEEP RAM (2158 BALTIMORE PIKE, OXFORD, PA 19363, (610) 932-0500) AND THE MANUFACTURER DID NOT OFFER A LOANER VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN MAKING TURN, THE STEERING MAKES A NOISE AND THE STEERING WHEEL VIBRATES.
DATE 2/18/2018 AND AT MILEAGE 68,000 POWER STEERING PUMP AND THE HIGH PRESSURE HOSE TO BOOSTER FAILED. THE FAILURE RESULTED IN LACK OF STEERING AND BRAKES AT HIGHWAY SPEED DRIVING TO WORK.
TRUCK MADE LOUD POPPING NOISE WHEN TURNING TO EITHER SIDE AND WHEN ENCOUNTERING BUMPS. STEERING TRACK BAR AND MOUNTING BOLTS WERE BROKEN AND NEEDED TO BE REPLACED.
LOSS OF POWER STEERING AND VERY LITTLE BRAKING POWER. EXTREMELY DANGEROUS. CALLING DEALERSHIP WHEN THEY OPEN AND GETTING IT TOWED IN FOR WARRANTY SERVICE ASAP. TOO MANY PROBLEMS AND RECALLS ON THIS TRUCK!!!!
RECALL RAM # R46 / NHTSA 15V-541 SERVICE ORIGINALLY PERFORMED IN 2015. AFTER SERVICE LOUD POPPING NOISE CAME FROM FRONT END WHEN TURNING AND HITTING A BUMP. SECOND SERVICE IN MAY 2017 ELIMINATED NOISES. FOUND ANTI-SWAY BAR NOT CONNECTED IN FEB 2018.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT...
I NOTICED MY STEERING WHEEL WAS OFF CENTER. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM WAS GOING OFF REPEATEDLY. I TOOK IT TO A DEALERSHIP FOR INSPECTION AND THEY FOUND NO "CODES" IN THE COMPUTER AND COULD NOT GET THE ESC TO GO OFF WHILE DRIVING. THEY NEGLECTED TO NOTICE MY STEERING WAS OFF CENTER. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE AND TO JUST TURN OFF THE ESC AND IF IT WENT OFF AGAIN TO STOP AND TURN THE TRUCK ON AND OFF AGAIN. I HAD THE WHEELS ALIGNED THINKING THIS WAS THE PROBLEM. THE TRUCK SEEMED SENSITIVE WHILE DRIVING OVER BUMPS IN THE ROAD BUT I DIDN'T REALIZE THE ISSUE. A FEW DAYS LATER WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE TRUCK BEGAN TO SHAKE VIOLENTLY AND WOULD NOT STOP UNTIL I REDUCED THE SPEED TO 20 MPH. IT WAS EXTREMELY DANGEROUS AND HARD TO DRIVE...
WHILE DRIVING DOWN THE ROAD, WHEN THE ROAD CURVED, I ATTEMPTED TO TUN THE STEERING WHEEL, I GOT NO RESPONSE FROM THE WHEELS. I WENT OFF THE ROAD AND IN TO THE DITCH. ONCE IN THE DITCH, I TURNED THE STEERING WHEEL TO SEE IF THE WHEELS WOULD TURN, THE WHEELS WOULD NOT TURN. LOOKING UNDER THE FRONT OF THE TRUCK THE STEERING DRAG INK HAD BROKE AT THE ADJUSTING SLEEVE. LOOKING AT THE DRAG LINK IT HAS BROKEN IN HALF FOR NO REASON, AND ONE OF THE JAM NUTS IS LOOSE. RAM IS NOT OFFERING ANY ASSISTANCE TO ME TO COVER THE REPAIRS OR DAMAGES TO THE TRUCK.
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 60 MPH, THE VEHICLE HIT A BUMP IN THE ROADWAY AND INADVERTENTLY VEERED TO THE RIGHT. THE VEHICLE CROSSED OVER THREE LINES OF TRAFFIC UNTIL IT CAME TO A STOP ON THE SIDE OF THE ROADWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAMBY CHRYSLER JEEP DODGE RAM (LOCATED AT 665 DANBURY RD, RIDGEFIELD, CT 06877 (888) 620-0047) WHERE IT WAS DIAGNOSED WITH A LOOSE BRACKET THAT PULLED THE NUT INSERTS OUT OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THEN TAKEN TO DANBURY CHRYSLER DODGE JEEP RAM LOCATED AT 100B FEDERAL RD, DANBURY, CT 06810, (203) 730-5737 WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE,...
TRANSMISSION GEAR SELECTOR REMAINS LOCKED IN PARK FROM 5 TO >30 SECONDS, AFTER STARTING ENGINE AND DEPRESSING BRAKE PEDAL FIRST. GEAR SELECTOR CANNOT BE THEN MOVED WITH ENGINE RUNNING AND BRAKE PEDAL DEPRESSED. THUS VEHICLE CANNOT BE DRIVEN.
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 70 MPH, THE STEERING AND BRAKING FAILED WITHOUT WARNING. THE CONTACT TURNED ON THE HAZARD LIGHTS AND FORCEFULLY STEERED TO THE SIDE OF THE CURB ON A HILL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP BEARING AND SERPENTINE BELT WERE NOT INSTALLED, AND THE COOLANT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 49,294.
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 20 MPH, THE VEHICLE DRIFTED FROM ONE LANE TO ANOTHER WITHOUT WARNING. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG-LINK HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,507.
2014 TRADESMAN 2500, APPROXIMATELY 92,500 MILES RIGHT FRONT HUB FAILED AT 91000 DESTROYING ROTOR, CALIPER, BRACKET, PADS, ABS WIRING MELTED. REPLACED HUB WITH USA MOOG BRAND AND REMAINING PARTS WITH MOPAR GENUINE. VEHICLE RETURNED APPROXIMATELY ONE MONTH LATER AND CENTER DRAG LINK TORN FROM COUPLER ADJUSTER DUE TO APPARENT THREAD FAILURE. FAILURE DESTROYED BOTH ENDS OF DRAG LINK FROM PITMAN ARM TO RIGHT WHEEL KNUCKLE. COUPLER ADJUSTER THREADS DESTROYED AS WELL. FAILURE OCCURRED WHILE EXITING OWNERS PROPERTY AT LOW SPEED. FORTUNATE FOR OWNER. THIS TRUCK IS PRIMARILY A HIGHWAY ROAD VEHICLE AND HAS SPENT VERY LITTLE TIME "OFF-ROAD" OR ON UNIMPROVED ROADWAYS. THE TRUCK IS NOT EQUIPPED WITH A STEERING DAMPNER SHOCK. TRUCK HAS BEEN TOWED TO AUTHORIZED RAM FACILITY FOR FURTHER INSPECTIONS AND TO ADDRESS FOUR RECALLS FOR WHICH OWNER INDICATES HAS RECEIVED NO NOTIFICATION.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2016 WHILE DRIVING APPROXIMATELY 75 MPH, A WARNING DISPLAYED INDICATING THAT THE SPEED WOULD REDUCE TO 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSION SYSTEM, THE CATALYTIC CONVERTER, AND GASKETS WOULD NEED TO BE REPLACED. IN OCTOBER 2016 WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE FAN ASSEMBLY, THE POWER STEERING, AND THE POWER BRAKE FAILED. THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 4,000.
STEERING ROD ADJUSTING NUTS CONTINUE TO COME LOOSE HAS BEEN TO THE DEALER THREE TIMES AND GOING BACK TO THE DEALER NEXT WEEK FOR THE SAME PROBLEM THIS ISSUE STARTED IN MAY AND HAS NOT BEEN RESOLVED BEFORE THE THIRD VISIT I CONTACTED CHRYSLER AND RECEIVED A CASE NUMBER WAS TOLD TO TAKE IT TO THE DEALERSHIP AND THE DEALERSHIP KEPT THE VEHICLE ALL DAY TOLD ME THEY REALIGNED THE FRONT AND TIGHTENED UP THE ADJUSTMENT NUTS SHOULD BE GOOD TO GO; THAT WAS 7 WEEKS AGO NOTICED THAT THE STEERING WAS GETTING LOOSE AGAIN TOOK IT TO THE DEALER TODAY WAS TOLD TO COME BACK ON MONDAY SO THEY CAN LOOK AT IT AGAIN; I TOLD THEM THERE MUST BE AN ISSUE WITH THAT ROD OR ADJUSTMENT NUT FOR THIS TO KEEP HAPPENING AND TALKED TO THE GENERAL MANAGER HE AGREES THERE MUST BE AN ISSUE; CHRYSLER AND THE...
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/14/16 *BF
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE FOR THE SWAY/TRACK BAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK NUT WAS LOOSELY CONNECTED. AS A RESULT, THE BOLT WAS TIGHTENED AND THE SWAY/TRACK BAR WAS REPLACED. WEEKS LATER, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS NOT PROPERLY ALIGNED AND THERE WAS AN EXTREMELY STRONG VIBRATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TIRES WERE INSPECTED AND THE SWAY/TRACK BAR WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ *TR
WHILE DRIVING AT 60 MPH, THE TRUCK BEGAN SHAKING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO STEER. ONCE I REDUCED MY SPEED DOWN TO ABOUT 30 MPH THE TRUCK CAME UNDER CONTROL AGAIN. THIS HAS NOW OCCURRED ON THREE SEPARATE OCCASIONS. I HAD IT INTO A DEALERSHIP THE FIRST TIME AND THEY FOUND NOTHING. GOING IN TO A DIFFERENT DEALERSHIP TOMORROW AS THERE IS SOMETHING WRONG. THIS IS A DEFINITE SAFETY ISSUE.
TL* THE CONTACT OWNS A 2014 RAM 2500. AFTER HITTING A BUMP IN THE ROAD AT APPROXIMATELY 60 MPH, THE VEHICLE SWERVED FROM LEFT TO RIGHT AND SHOOK UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS UNABLE TO BE REPAIRED DUE TO MODIFICATIONS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other 2014 RAM 2500 Problem Areas
Engine
61 complaints
Power Train
59 complaints
Electrical System
40 complaints
Suspension
35 complaints
Vehicle Speed Control
31 complaints
Unknown Or Other
26 complaints
Fuelpropulsion System
25 complaints
Service Brakes
21 complaints
Air Bags
17 complaints
Structurebody
11 complaints
Wheels
11 complaints
Tires
8 complaints
Seat Belts
7 complaints
Fuel System Diesel
5 complaints
Tirespressure Monitoring And Regulating Systems
5 complaints
Exterior Lighting
4 complaints
Electronic Stability Control Esc
2 complaints
Engine And Engine Cooling
2 complaints
Equipment
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Structure
2 complaints
Structureframe And Members
2 complaints
Visibilitywiper
2 complaints
Electrical System Instrument Clusterpanel
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightingbrake Lightsbulbs
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Gasoline
1 complaint
Latcheslockslinkages
1 complaint
Power Trainautomatic Transmission
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Steeringlinkages
1 complaint
Structureinterior Panelsdashboard
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Tiresvalve
1 complaint
Traction Control System
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibility
1 complaint