2014 RAM 2500 Unknown Or Other Problems

I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The horn on the vehicle did not work when a small child was running out into the street in front of me. This horn condition was not known before the incident took place. The child was not warned and was nearly hit. I took the vehicle to the dealer and they would not fix even though there was a previous recall for the functionality Safety Recall R36 / NHTSA 15V-459.

i AM HAVING A PROBLEM WITH THE TPMS. I AM CONSTANTLY GETTING A WARNING THAT THE REAR TIRES NEED TO BE INFLATED TO 80 PSI. THE DOOR JAMB AND THE TIRES SPECIFY 65 PSI MAX COLD. AFTER GOING ON LINE TO HELP WITH FIXING THE PROBLEM I FOUND OUT I AM NOT ALONE. CURRENTLY FOUND OVER 200 COMPLAINTS WITH THE SAME ISSUE. I AM SURE THERE ARE MANY MORE BECAUSE I DIDN'T ADD MINE TO THE LIST. MY RAM IS 2014 BUT THE YEAR DOESNT SEEM TO MATTER. THE PROBLEMS I FOUND WAS BETWEEN THE YEARS 2013 - 2019. ALL SEEM TO BE MOSTLY 2500 AND 3500. I TOOK IT TO THE DEALER AND WAS TOLD SO FAR THEY DONT HAVE A FIX THAT WILL WORK. I NOTICED OTHERS DID THE SAME THING. ALL THE PEOPLE THAT LET THE DEALER FIX THE PROBLEM SOME WERE PUTTING BLACK TAPE OVER THE...

FACTORY TRAILER BRAKE CONTROLLER SYSTEM SINCE 2015 EVERYTIME I TOW A TRAILER WITH TRAILER BRAKES, I HAVE TRAILER BRAKES RANDOMLY CONNECT AND DISCONNECT. THE TRAILER LIGHTS CONTINUE TO WOULD WHILE THIS IS GOING ON. I HAVE HAD THE WIRING AND TRAILER BRAKING SYSTEM INSPECTED ON MY 32 FT ENCLOSED TRAILER AFTER IT HAPPENED THE FIRST TIME. THEY CLEANED UP THE CONNECTOR AND THERE WAS NO ISSUES WITH THE SYSTEM. I CLEANED AND INSPECTED MY CONNECTOR ON MY TRUCK AND THE TESTER HAS SHOWN EVERYTHING IS POWERING UP RIGHT WHEN I DID IT. I TOOK IT TO DODGE TOWN IN RAPID CITY SOUTH DAKOTA IN 2015 BEFORE I WAS GOING ON A LONG TRIP. THEY FOUND NOTHING WRONG AND IT CONTINUES TO HAPPEN EVERY TIME I TOW A TRAILER WITH TRAILER BRAKES.

VEHICLE PHONE NEEDS SERVICE

AFTER STARTING THE VEHICLE OR WHILE DRIVING, THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT, AND MESSAGE ( 5 MPH. MAX SPEED IN 200 MI.) AND STARTS COUNTING DOWN THE MILEAGE. SOMETIMES THE MESSAGE WILL CHANGE AND DISPLAY ( 5 MPH MAX SPEED IN 50 MI., AND START COUNTING DOWN), EVEN THOUGH THE ORIGINAL MESSAGE WAS JUST DISPLAYING 194 MI., UNTIL THE 5 MPH MAX SPEED DERATE WOULD HAPPEN. THE D.E.F. (DIESEL EXHAUST FLUID) GAUGE READS EMPTY, EVEN THOUGH IT IS FULL. SOMETIMES THE VEHICLE WILL DISPLAY A DERATE MESSAGE OF 5 MPH MAX SPEED IN 200 MI. AND TO FILL D.E.F. AND COUNT DOWN, EVEN THOUGH THE D.E.F. TANK IS FULL. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERS TO HAVE THE ISSUE RESOLVED AND BOTH DEALERSHIPS HAVE REPLACED THE D.E.F. PUMP WHICH WASN'T UNDER WARRANTY. THE ISSUE STILL HASN'T BEEN RESOLVED AND IS CURRENTLY BACK AT THE DEALERSHIP...

I HAVE REPLACED MY STOCK RADIO 3 TIMES. EACH REPLACE WAS THE SAME RAM STOCK RADIO. I HAVE 191,000 MILES ON MY 2014 TRUCK. 1ST RADIO REPLACEMENT WAS 2/6/2017, 2ND 5/11/2018 AND NOW IT DIED AGAIN 3/1/2020. I HAVE WILL BE BUYING THE NEXT ONE THIS WEEK IF THEY HAVE ONE IN STOCK. ALL I AM LOOKING IS FOR RAM TO BUY ME ANOTHER STOCK RADIO..

CHRYSLER HAD A RECALL V06 FOR THE FRONT AXEL. THE RECALL CALLED FOR WELDING THE JAMB NUTS. FROM THE DAY THEY DID THIS I ARGUED WITH THEM, THAT THE FRONT END FELT OFF ON MY TRUCK AND THE STEERING WHEEL NO LONGER SAT STRAIGHT. THEY TOLD ME THAT ONE HAD NOTHING TO DO WITH THE OTHER, AS IT WOULDN'T' EFFECT THE FRONT END THAT MY ALIMENT WAS JUST OFF. FIRST OFF WE ROTATE OUR TIRES A FEW TIMES A YEAR AT GOOD YEAR AND WE ALWAYS HAVE THEM CHECK THE FRONT END. IT HAD JUST BEEN DONE DURING THIS TIME PERIOD. I WENT BACK TO GOOD YEAR AFTER 2 WEEKS OF GETTING NO PLACE WITH THE DEALER AND THE MANUFACTURE. GOOD YEAR HAD TO DO A FOUR WHEEL ALIGNMENT AS IT WAS WAY OFF. AND THEY HAD TO BREAK THE JAMB NUT WELD TO SO A COMPLETE 4 WHEEL ALIGNMENT....

NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM...

UCONNECT PROBLEMS. I KEEP GETTING A SERVICE MESSAGE 911 CONTACT DEALER BECAUSE I'M NOT GETTING A SINGLE TO GPS AND I CAN'T USE THE PHONE THROUGH UCONNECT WHICH IS A BIG SAFETY ISSUE. HOW COULD A FIRST RESPONDER FIND ME AND MY FAMILY IF THE TRUCK FLIPPED IN A RURAL AREA WITHOUT IT BEING ABLE TO LOCATE US WITH GPS AND PHONE. UCONNECT ALSO DID AN UPDATE WHICH NOW IT DOESN'T EVEN WORK OUT ALL ! MY BACKUP CAMERA DOESN'T WORK ( HUGE SAFETY CONCERN). I CANT ADJUST ANY OF MY CONTROLS ON THE WHOLE UNIT. HEAT/AIR, RADIO,PHONE ABSOLUTELY NOTHING. CALLED UCONNECT THEY SAID TAKE IT TO DEALER. NOW DEALER SAYS I NEED A NEW UNIT. I'M OF COURSE EXPECTED TO PAY FOR THIS, WHICH I'M NOT. EVERYTHING WAS PERFECTLY FINE UNTIL UCONNECT DID THIS UPDATE. THIS IS UNACCEPTABLE FOR A 35K DOLLAR TRUCK. NOT TO MENTION ALL.THE OTHER ISSUE'S...

5" UCONNECT RADIO (RA2) RESPONSIBLE FOR TOUCH SCREEN SAFETY OPTIONS ON TOP OF BEING OTHER THAN FOR JUST BEING A "SMART" RADIO FOR CALLS AND SUCH... WHEN MALFUNCTIONING, IT REFUSES TO START OR "BOOT UP." IT WILL ONLY SHOW A RAM LOGO WHEN ON AND DRIVING WITH NO OPERATING FEATURES. WHILE THE VEHICLE IS OFF, IT IS A PARASITIC BATTERY DRAIN. POWER MUST BE DISCONNECTED TO PROTECT THE BATTERY. TOOK TO DEALER. WAS TOLD THE RADIO HAS NO FIX OTHER THAN TO REPLACE THE WHOLE (COSTLY) UNIT. I HAVE SCOURED THE INTERNET FORUMS AND MANY HAVE HAD THE SAME ISSUE.

THE VEHICLE HAS SERIOUS ISSUES WITH IT'S EMISSIONS SYSTEM. FIRST THE EGR WAS REPLACED AT A DEALERSHIP FOR $2,000 AND THEY MUST NOT HAVE REPROGRAMMED THE COMPUTER BECAUSE AFTER THE INSTALLATION THE ENTIRE EXHAUST SYSTEM FAILED AND IT WENT INTO LIMP MODE AT 10 MPH AND NOW IT IS ANOTHER $7,000 REPAIR. DODGE SHOULD BE RECALLING THIS TRUCK FOR EMISSIONS SYSTEM PROBLEMS SINCE IT'S APPARENTLY A KNOWN ISSUE.

DEF SYSTEM . REPLACED LAST YEAR UNDER WARRANTY AND NOW IT'S HAPPENKNG AGAIN AND I CAN NOT DRIVE MY VEHICLE . THEY WON'T COVER CAUSE WARRANTY DONE BUT HIS IS A CONTINUED ISSUE RHT SHOULD BE COVERED . MANY OTHERS WITH RAMS HAVE HAD SAME ISSUES

PUSH RODS ARE DEFECTIVE IN 2014 ENGINE EXPLAINED TO ME BY MASTER MECHANIC AT DODGE RAM DEALER [TIM SHORT DODGE ] PUSH RODS WERE MADE OF A SOFTER STEAL WHERE BY MUSHROOM IN SHAPE OVER TIME CAUSEING EXTREME DAMAGE TO THE REST OF THE ENTERNAL PARTS OF THIS 10.000 DALLAR ENGINE . MAINTAINING REGULAR SCHULED MAINTINANCE MAKES NO DIFFERANCE ACCORDING TO MASTER MECHANIC THESE ARE DEFECTED PUSH RODS IN THIS ENGINE FOR THAT YEAR MODEL DODGE HAS SINCE CORRECTED THE DEFECTED PUSH RODS IN THE LATER MODEL TRUCKS 2015 2016 ECT. DODGE RAM SHOULD REPLACE ENGINE OR AT A MINIMUM REPLACE DEFECTIVE PARTS AND LABOR

TPMS SYSTEM. FACTORY SET TIRE PRESSURE FOR FRONT IS 60PSI, AND 80PSI FOR THE REAR TIRES. WHEN WINTER ARRIVES I PUT ON SNOW TIRES AND DECREASE THE PSI FOR BETTER AND SAFER DRIVING. FOR WINTER DRIVING WITH SNOW AND ICY CONDITIONS I RUN 45 PSI IN THE FRONT AND 50 PSI IN THE REAR. THE TPMS ACTIVATES A 'TROUBLE LIGHT' IN THE HUD. I CAN LIVE WITH THE BASIC THEORY BUT AM CONCERNED IF ANY TIRE ACTUALLY LOST PSI (DUE TO A TIRE MALFUNCTION) THAT I AND MY FAMILY COULD BE ENDANGERED SINCE THE HUD WOULD NOT NECESSARILY CHANGE. I HAVE HEARD THAT THROUGH THE ECM THE SYSTEM CAN BE PROGRAMED TO REFLECT LOWER PSI. THIS IS AN AFTERMARKET DEVICE. SOME DEALERSHIPS ARE SAID TO REPROGRAM THE SYSTEM TO ACCEPT LOWER AIR PRESSURE FOR A FEE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT CAUSE A FINANCIAL BURDER ON...

THE RAM BOX CARGO LOCKING MECHANISMS FAIL AS THE PLASTIC COUPLERS SHEAR OFF. THE CARGO DOORS OPEN WHILE DRIVING VEHICLE ON ROADWAY MAKING FOR AN UNSAFE CONDITION AS YOU MUST PULL OFF THE ROADWAY IMMEDIATELY TO TRY TO RE-SHUT DOORS. BOTH LOCK MECHANISMS EFFECTED THE SAME WAY.

THIS TRUCK HAS A VERY CAPABLE MOTOR. HOWEVER, THE ELECTRONICS GOVERNING THE MOTOR HAVE MADE IT UNSAFE. WHEN YOU FLOOR THE GAS PEDAL (AND REALLY NEED THE TRUCK TO MOVE FOR SAFETY, TO CLEAR AN INTERSECTION OR MERGE) THERE IS NO RESPONSE. KNOWING TRUCKS LIKE I DO, THIS VEHICLE SHOULD HAVE MORE THAN ENOUGH POWER TO MOVE SWIFTLY BUT INSTEAD IT JUST CRAWLS DUE TO ELECTRONIC REGULATION ON THE MOTOR. THIS IS A HUGE SAFETY CONCERN.

WHILE DRIVING AT 60 MPH, THE TRUCK BEGAN SHAKING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO STEER. ONCE I REDUCED MY SPEED DOWN TO ABOUT 30 MPH THE TRUCK CAME UNDER CONTROL AGAIN. THIS HAS NOW OCCURRED ON THREE SEPARATE OCCASIONS. I HAD IT INTO A DEALERSHIP THE FIRST TIME AND THEY FOUND NOTHING. GOING IN TO A DIFFERENT DEALERSHIP TOMORROW AS THERE IS SOMETHING WRONG. THIS IS A DEFINITE SAFETY ISSUE.

TAKATA RECALL. I BOUGHT THIS TRUCK FROM DEALER , IN 3MILES I SMELT EXHAUST SMOKE LEAK TO INSIDE OF MY CAR, LATER IN ABOUT WEEK I SMELT AGAIN , THEN LATER AGAIN SO I WENT TO DEALER TO VISIT ABOUT IT. THEY ARE CHECKED AND SAID NO PROBLEMS. LATER ON I HAD THE SAME SMELL IN MY CAB ONCE IN A WILE SO I HAD TO OPEN WINDOWS , I TOOK IT TO SIOUX FALLS DEALERSHIP THEY REPLACE TURBO AT 9455ML SAYING THAT THIS WAS A PROBLEM. LATER ON 4-27-15 I HAD A SAME PROBLEM, TOOK IT TO DEALER AGAIN THEY SAID NO LEAKS FOUND ,7-16-15 THEY COUDNT FIX IT AGAIN. 9-02-15 THEY CHECKED AT THE SHOP AND DIDN'T FIT THE PROBLEM! I TALKED TO SERVICE MANAGER MIKE LAVIN SIOUX FALLS SD ABOUT THIS PROBLEM MANY TIMES AND HE SAID TO ME THAT HE HAS A FRIEND WITH EXACTLY SAME...

REAR TIRE PRESSURE IS SET AT 80 PSI WHEN DRIVING TRUCK WITH ON WEIGHT IN THE BED WINTER TRACTION IS HAZARDS AND IN WET WEATHER HYDROPLANING A PROBLEM AS TIRE WEAR AND ON RUFF ROADS HANDLING ECT. ON 2013 MODELS 2500 HAD LIGHT AND HEAVY LOAD FOR REAR TIRE PRESSURE 60 LIGHT 80 HEAVY HAVE AUTO MAKERS CHANGE BACK TO THAT FOR SAFER DRIVING.

SINCE PURCHASED NEW WITH 30 MILES ON THE ODOMETER, MY RAM TRUCK HAS EXHIBITED THE FOLLOWING HVAC/ELECTRICAL ISSUES BOTH WHILE STATIONARY AND IN MOTION: 1. AIR FLOW PRESSURE IS GREATER IN THE PASSENGER FOOT WELL THEN THE DRIVERS 2. AIR TEMPERATURE IS HOTTER (WHEN SET TO HEAT) ON THE PASSENGER SIDE THEN THE DRIVERS 3. AIR FLOW WILL CONTINUE FROM THE FRONT DEFROSTER POSITION (WINDSHIELD) WHEN SET TO FLOOR ONLY FROM THE CONTROL PANEL THIS CONDITION PRESENTS A SAFETY ISSUE AS I AM FORCED TO CONSTANTLY FIDDLE WITH THE HVAC WHILE IN MOTION TO ADJUST THE INTERIOR TEMPERATURE FOR MY FAMILY. ADDITIONALLY, IN MY COLD CLIMATE WHEN HEAT IS DIRECTED TO THE FLOOR I HAVE HOT AIR BLOWING INTO MY FACE AND EYES THAT I CANNOT PREVENT. THE VEHICLE HAS BEEN TAKEN TO DEALER SERVICING ON TWO OCCASIONS. BOTH TIMES THE SERVICER 'FLASHED' THE HVAC SYSTEM AND REPORTED THAT IT...

THE PROBLEM IS A DRIVABILITY PROBLEM. THERE IS A LONG HESITATION IN ACCELERATION WHEN YOU LIFT OFF OF THE ACCELERATOR PEDAL AND THEN REAPPLY THE ACCELERATOR PEDAL. WHEN THIS HAPPENS THERE IS NOTHING YOU CAN DO BUT WAIT FOR TRUCK TO RESPOND. IF YOU LIFT AND REAPPLY AGAIN THE SAME SITUATION CAN OCCUR AND YOU CAN FIND YOURSELF IN A BAD SITUATION WITH OTHER VEHICLES BECAUSE THE TRUCK WONT RESPOND TO ACCELERATOR INPUT FOR SEVERAL SECONDS!

THE TRUCK WOULD VIBRATE AND SHAKE AT HIGHWAY SPEEDS OVER 65MPH. I HAD THE TIRES ROTATED AND BALANCED SEVERAL TIMES AND RECENTLY REPLACED ALL WHEELS AND TIRES WITH NEW. THE VIBRATION PERSISTS.

MY 2014 RAM 2500 SHAKES BETWEEN 64MPH AND 76MPH VIOLENTLY. RAM KNOWS THERE IS A PROBLEM BUT CALLS IT A CHARACTERISTIC OF A HD TRUCK. I AM IN THE TIRE BUSINESS AND HAVE TRIED EVERYTHING TO RECTIFY IT. I KNOW AT LEAST THREE CHRYSLER SERVICE MANAGERS WHO ARE BEING TOLD TO ACT LIKE ITS NORMAL. I AM FED UP WITH CAR MANUFACTURERS TAKING ADVANTAGE OF PEOPLE. PROOF IS BELOW... HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1396841-HIGHWAY-VIBRATION-IF-YOU-HAVE-POST-YOUR-YEAR-TRUCK-HERE-71.HTML#POST20691585

OVER THE PAST FEW WEEKS, I HAVE RECEIVED (3) VEHICLE RECALLS FROM THE NTSB BY EMAIL. RECENTLY, I MADE AN APPOINTMENT WITH THE LOCAL DODGE, CHRYSLER, JEEP, RAM DEALER IN ELK GROVE, CA, NEAR MY HOME. I DROPPED THE VEHICLE THIS AFTERNOON FOR TOMORROW MORNING'S APPOINTMENT AND I WAS TOLD BY THE SERVICE AGENT THAT THE WARRANTY MANAGER, LESLIE, SAID THEY WILL NOT REPAIR (2) OF THE RECALLS UNTIL TOLD TO DO SO BY CHRYSLER. I ASKED WHAT WILL THE DEALERSHIP DO IF THEY CAUSE AN ACCIDENT AND I WAS TOLD "IS NOTHING THEY CAN DO". THE RECALLS REFUSED TO BE CORRECTED BY THE DEALERSHIP ARE AS FOLLOWS: 1/ #15V460, AIR BAG SAFETY RECALL; AND 2/ #15V459, STEERING WHEEL WIRING HARNESS SAFETY ISSUE. I ADVISED THE SERVICE ADVISER I "WILL SUE THEM AND CHRYSLER IF ANYTHING HAPPENS REGARDING ONE OF THOSE TWO SAFETY RECALLS" SINCE THEY REFUSED TO CORRECT THEM....

SERVICE AIRBAG SYSTEM LIGHT COMES ON CONSTANTLY. I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT FIND AN ISSUE. IT IS NOT ONLY ANNOYING, BUT FLAT OUT SCARES ME TO THINK THAT THE AIRBAGS COULD INADVERTENTLY DEPLOY, OR FAIL WHEN NEEDED. THERE IS NO RECALL ON THE VEHICLE, NOR CAN THE DEALER MAKE HEADS OR TAILS OF THE ISSUE.