NHTSA Complaint #11310078 — 2014 RAM 2500

CHRYSLER HAD A RECALL V06 FOR THE FRONT AXEL. THE RECALL CALLED FOR WELDING THE JAMB NUTS. FROM THE DAY THEY DID THIS I ARGUED WITH THEM, THAT THE FRONT END FELT OFF ON MY TRUCK AND THE STEERING WHEEL NO LONGER SAT STRAIGHT. THEY TOLD ME THAT ONE HAD NOTHING TO DO WITH THE OTHER, AS IT WOULDN'T' EFFECT THE FRONT END THAT MY ALIMENT WAS JUST OFF. FIRST OFF WE ROTATE OUR TIRES A FEW TIMES A YEAR AT GOOD YEAR AND WE ALWAYS HAVE THEM CHECK THE FRONT END. IT HAD JUST BEEN DONE DURING THIS TIME PERIOD. I WENT BACK TO GOOD YEAR AFTER 2 WEEKS OF GETTING NO PLACE WITH THE DEALER AND THE MANUFACTURE. GOOD YEAR HAD TO DO A FOUR WHEEL ALIGNMENT AS IT WAS WAY OFF. AND THEY HAD TO BREAK THE JAMB NUT WELD TO SO A COMPLETE 4 WHEEL ALIGNMENT. SO THE RECALL IS EFFECTING THE FRONT END ALIGNMENT, AND NOW THEIR FIX IS CAUSING ALIGNMENT ISSUES AND THE FRONT END ISN'T CORRECT. THIS IS A SAFETY ISSUE AND NOT A PROPER FIX TO A RECALL. ADDITIONALLY,, THE NEW RECALL, ONCE IT WAS COMPETED IT WAS CAUSING A TERRIBLE WEAR ON MY TIRES, WHICH HAD JUST BEEN ROTATED TO THE FRONT. . THIS IS A SERIOUS ISSUE AND CHRYSLER NOT THE DEALER IS LISTENING OR DOING ANYTHING ABOUT THIS INEFFECTIVE RECALL WHICH IS CAUSING A DANGER.