NHTSA Complaint #11341327 — 2014 RAM 2500

AFTER STARTING THE VEHICLE OR WHILE DRIVING, THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT, AND MESSAGE ( 5 MPH. MAX SPEED IN 200 MI.) AND STARTS COUNTING DOWN THE MILEAGE. SOMETIMES THE MESSAGE WILL CHANGE AND DISPLAY ( 5 MPH MAX SPEED IN 50 MI., AND START COUNTING DOWN), EVEN THOUGH THE ORIGINAL MESSAGE WAS JUST DISPLAYING 194 MI., UNTIL THE 5 MPH MAX SPEED DERATE WOULD HAPPEN. THE D.E.F. (DIESEL EXHAUST FLUID) GAUGE READS EMPTY, EVEN THOUGH IT IS FULL. SOMETIMES THE VEHICLE WILL DISPLAY A DERATE MESSAGE OF 5 MPH MAX SPEED IN 200 MI. AND TO FILL D.E.F. AND COUNT DOWN, EVEN THOUGH THE D.E.F. TANK IS FULL. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERS TO HAVE THE ISSUE RESOLVED AND BOTH DEALERSHIPS HAVE REPLACED THE D.E.F. PUMP WHICH WASN'T UNDER WARRANTY. THE ISSUE STILL HASN'T BEEN RESOLVED AND IS CURRENTLY BACK AT THE DEALERSHIP FOR THE THIRD TIME. RAM HAS BEEN CONTACTED AND CASE HAS BEEN OPENED ABOUT THE ISSUE. WHILE RESEARCHING THE ISSUE MYSELF I HAVE FOUND A RECALL: 25-001-15 REV A, AND RRT 15-063, WHICH STATES THAT THERE WAS A MANUFACTURING DEFECT WITH D.E.F. LEVEL SENSOR, AND THAT THE D.E.F. PUMP MODULE SHOULD BE REPLACED. THIS ISSUE CAN POTENTIALLY BE A SAFETY RISK IF THE VEHICLE WOULD RANDOMLY JUST DERATE WHILE DRIVING, ESPECIALLY ON THE HIGHWAY!