NHTSA Complaint #10817621 — 2014 RAM 2500

SINCE PURCHASED NEW WITH 30 MILES ON THE ODOMETER, MY RAM TRUCK HAS EXHIBITED THE FOLLOWING HVAC/ELECTRICAL ISSUES BOTH WHILE STATIONARY AND IN MOTION: 1. AIR FLOW PRESSURE IS GREATER IN THE PASSENGER FOOT WELL THEN THE DRIVERS 2. AIR TEMPERATURE IS HOTTER (WHEN SET TO HEAT) ON THE PASSENGER SIDE THEN THE DRIVERS 3. AIR FLOW WILL CONTINUE FROM THE FRONT DEFROSTER POSITION (WINDSHIELD) WHEN SET TO FLOOR ONLY FROM THE CONTROL PANEL THIS CONDITION PRESENTS A SAFETY ISSUE AS I AM FORCED TO CONSTANTLY FIDDLE WITH THE HVAC WHILE IN MOTION TO ADJUST THE INTERIOR TEMPERATURE FOR MY FAMILY. ADDITIONALLY, IN MY COLD CLIMATE WHEN HEAT IS DIRECTED TO THE FLOOR I HAVE HOT AIR BLOWING INTO MY FACE AND EYES THAT I CANNOT PREVENT. THE VEHICLE HAS BEEN TAKEN TO DEALER SERVICING ON TWO OCCASIONS. BOTH TIMES THE SERVICER 'FLASHED' THE HVAC SYSTEM AND REPORTED THAT IT IS OPERATING AS DESIGNED. ON THE SECOND VISIT THE SERVICER SAID THAT THEY CHECKED ANOTHER RAM ON THE LOT AND IT'S HVAC WORKED IN THE SAME WAY. THEY SAID THERE IS NOTHING MORE THEY CAN DO ABOUT THE ISSUE.