NHTSA Complaint #11220795 — 2014 RAM 2500 UNKNOWN OR OTHER

Complaint Details

ODI Number	11220795
Vehicle	2014 RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	April 17, 2019
Date Filed	June 17, 2019
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

5" UCONNECT RADIO (RA2) RESPONSIBLE FOR TOUCH SCREEN SAFETY OPTIONS ON TOP OF BEING OTHER THAN FOR JUST BEING A "SMART" RADIO FOR CALLS AND SUCH... WHEN MALFUNCTIONING, IT REFUSES TO START OR "BOOT UP." IT WILL ONLY SHOW A RAM LOGO WHEN ON AND DRIVING WITH NO OPERATING FEATURES. WHILE THE VEHICLE IS OFF, IT IS A PARASITIC BATTERY DRAIN. POWER MUST BE DISCONNECTED TO PROTECT THE BATTERY. TOOK TO DEALER. WAS TOLD THE RADIO HAS NO FIX OTHER THAN TO REPLACE THE WHOLE (COSTLY) UNIT. I HAVE SCOURED THE INTERNET FORUMS AND MANY HAVE HAD THE SAME ISSUE.

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