NHTSA Complaint #11330314 — 2014 RAM 2500

RAM HAD PREVIOUSLY ISSUED A RECALL TO WELD THE DRAG LINK COMPONENT OF THE STEERING SYSTEM. RAM CALLED THIS RECALL NUMBER V06 AND MY TRUCK HAS BEEN COMPLETED. HOWEVER, THIS RECALL REQUIRES A WELD TO THE ADJUSTING SLEEVE OF THE DRAG LINK, HOWEVER, WITH THIS WELD, AS THE DRAG LINK GOES THRU NORMAL WEAR, YOU CANNOT COMPLETE A FULL WHEEL ALIGNMENT BECAUSE ITS WELDED. WITHOUT A COMPLETE ALIGNMENT, TIRES WILL STILL WEAR PREMATURELY AND NEED TO BE REPLACED. JUST REPLACED MINE TO THE COST OF $875 AND AM NOT HAPPY ABOUT IT. RECALL WAS COMPLETED ON 6 MAY 2019 AND HAD TO REPLACE MY TIRES A YEAR LATER. I FULLY EXPECT THE NHTSA RE-ENGAGE WITH RAM AND THIS NEEDS TO CORRECTED. RAM NEEDS TO RE-ENGINEER A FIX AND REIMBURSE THOSE CUSTOMERS WHO HAD TO GET NEW TIRES. AM QUITE SURE THAT RAM HAS HAD NUMEROUS COMPLAINTS ABOUT THIS AND HAS NOT ANNOUNCED ANYTHING YET. AT THE TIME OF RECALL, HAD 48110 MILES, NOW I HAVE 56450 ON 23 JUNE 2020 WITH AN INCREASE OF ONLY 8000 MILES IN 13 MONTHS AND NEEDED TIRES. *TR