NHTSA Complaint #11032861 — 2014 RAM 2500

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11032861
Vehicle	2014 RAM 2500
Component	STEERING
Date of Incident	September 30, 2017
Date Filed	October 11, 2017
Mileage	77,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHILE DRIVING DOWN THE ROAD, WHEN THE ROAD CURVED, I ATTEMPTED TO TUN THE STEERING WHEEL, I GOT NO RESPONSE FROM THE WHEELS. I WENT OFF THE ROAD AND IN TO THE DITCH. ONCE IN THE DITCH, I TURNED THE STEERING WHEEL TO SEE IF THE WHEELS WOULD TURN, THE WHEELS WOULD NOT TURN. LOOKING UNDER THE FRONT OF THE TRUCK THE STEERING DRAG INK HAD BROKE AT THE ADJUSTING SLEEVE. LOOKING AT THE DRAG LINK IT HAS BROKEN IN HALF FOR NO REASON, AND ONE OF THE JAM NUTS IS LOOSE. RAM IS NOT OFFERING ANY ASSISTANCE TO ME TO COVER THE REPAIRS OR DAMAGES TO THE TRUCK.

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