NHTSA Complaint #11192233 — 2014 RAM 2500

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 35 MPH ON AN INCLINE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, MADE AN ABNORMAL POPPING SOUND, AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM LEMAN CHRYSLER JEEP DODGE RAM FIAT MORTON (200 E COURTLAND ST, MORTON, IL 61550, (309) 263-2345), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROANOKE MOTOR COMPANY (1313 W FRONT ST, ROANOKE, IL 61561, (309) 923-7171) WHERE IT WAS DIAGNOSED THAT THE TRACTION BAR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58276170. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.