NHTSA Complaint #11428335 — 2014 RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11428335
Vehicle 2014 RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My Ram 2500 truck is in need of repair under the R46 recall. On 8/4/2021 the dealership inspected my truck and claimed they had ordered parts and the repair will not be completed until June 2022. The recall bulletin states that a failure of the track bar frame bracket can cause a sudden crash without warning. There is a frequent popping or "clunk" sound coming from under the truck when turning and when going over bumps. This is my daily driving vehicle. I do not think it is safe to drive this truck for another 25,000-30,000 miles while waiting for these parts. This truck has been in the same dealer service center at least three times since 2015 for recall repairs and each time they have failed to address the R46 recall.

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