2022 POLESTAR POLESTAR 2 Back Over Prevention Sensing System Camera Problems

The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop lagging, being very unsafe when backing up onto a busy road out of the driveway. One pedal drive glitches and fails to brake when letting off the foot, another safety concern. TCAM and connection issues, my IPhone 16 constantly drops Bluetooth to the car, and when it drops connection it takes a hard reboot to the car for it to connect again. Front suspension knocking and clicking sound. When turning the front struts knock, and when stopping you hear a clicking noise. Polestar sold me a vehicle with a bad 12v battery that went kaput only a few months into ownership. When the 12v battery died I was locked out of my car. Polestar roadside assistance was inept and scratched my garage leaving permanent damage.

Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying the camera is unavailable.

The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera failed to load. There is no image on the inforainment screen, and there is limited visibility when backing up, which creates the risk of accidentally injuring or killing someone or something, especially small children. Polestar has released several software updates to try and address this issue after several recalls, but the issue is still present on the latest software version.

The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essentially nonexistent when reversing without the backup camera. I've installed every available software fix for this and the system still does not work reliably, especially when you're in a rush, which is exactly when you need it most. Polestar offers a computer upgrade/replacement as a paid service (at least in Europe for now), they know that this fixes the issue, I feel like this should be part of a recall here in the USA.

The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the backup camera, the IHU rebooted and there was no backup camera view or rear cross traffic information available. Audible turn signals and exterior speakers were also impacted. I believe the issue was the IHU rebooting due to low memory,. There was no accident, so nothing to inspect, but you are welcome to send somebody out to look at the car. Safety? There was no rear camera view, none of the usual sounds while backing up, and there was no rear cross traffic alert. As the problem was transient, it has not been reviewed by a service center. The vehicle has not been inspected. The only symptom (which is consistent with past similar issues) was a very slow IHU / center screen before the uncommanded reboot.

Rear camera not available, even after latestsoftware upgrade.

Malfunction: Rear cross traffic alert, due to delayed processing by the underpowered IHU (so really likely an IHU issue) Safety put at risk: Alert received after cross traffic had already passed (due to said delayed processing) Reproduced by dealer: No, it's random and seems related to time since IHU reboot Inspection: No Warnings prior to failure: Nope, other than the IHU being more sluggish than usual Has happened on multiple dates, incident date is an approximate most recent. This has happened with the current 3.6.4 software.

The backup camera constantly fails, for 10+ minutes at a time and will just state that it is unavailable. This is quite challenging in urban environments. Polestar said it was fixed through a software update but the issue continues to come up frequently without warning. Yesterday it stayed unavailable/broken for 20+ minutes in the rain while I was driving with my kids which made it very hard to see/park.

Reversing camera is unusable. When shifting into reverse the reverse camera can black out or freeze. More commonly after the last software update the reverse camera has been lagging about a second behind the actual car location leading to severe disorientation.

I am reporting an ongoing safety-related malfunction with the rear camera and infotainment system that occurs several times per week and has been reported to Polestar previously, without resolution. When shifting into reverse, the rear camera consistently fails to display. The screen shows a “Rear camera unavailable” message, followed by a blank screen. Attempting to resolve the issue by shifting between drive and reverse, switching screens, or restarting the vehicle does not restore camera functionality. In multiple cases, parking the vehicle, exiting, and attempting again still results in a non-functional camera. After receiving the most recent recall update, the problem worsened significantly. Prior to the update, the issue occurred intermittently. Since the update, the rear camera fails to display approximately 95% of the time when shifting into reverse. This problem presents a substantial safety hazard by removing rear visibility during normal operation and parking maneuvers. Software updates have made no...

Backup camera only works about 50% of the time. It frequently gives “camera unavailable” error

Rear view camera lags badly and will freeze when putting the car into reverse. Almost backed into a pole due to lag of the camera

Backup camera becomes not available when backing up multiple times.

The back up camera doesn’t work even after there was already a safety recall. It Constantly crashes and says “camera not available. The issue has been happening for months. Polestar has failed to address the issue even though they claimed that an earlier software update should have fixed it.

When putting the car in reverse, the rear view camera often fails to display, instead popping up a message reading "backup camera temporarily unavailable." This happens half or more of the time, and it has continued to occur despite installation of the latest version of the car's operating system (3.6.4) that was pushed to resolve the most recent recall for this problem.

Rear camera malfunction. When putting car into reverse, the rear camera screen showed an error saying the camera was unavailable. Putting the car back into drive and then reverse again did not resolve the issue. Changing screens then back to the camera did not resolve the issue. Parking, leaving the vehicle then trying again did not resolve the issue. Issue was only resolved with a system restart.

My car's cameras are now unavailable. Whenever I enter Reverse gear or maneuver close to an obstacle, the camera screen appears with the message "Camera temporarily not available." This condition was persistent tonight throughout a trip where I parked three times, and each time the camera failed to work. I need to reverse into my parking space at home due to its location on a busy road, and this was not possible to do safely tonight. Backing out onto the road later will be even less safe.

Back up camera failed when trying to back out front parking

Rear backup and 360 camera state system is unavailable.

Rear camera not available message and blank screen whenever car is placed in reverse. Update to software made no improvement.

COMPONENT: BACK OVER PROTECTION When placing car in reverse, rear camera comes on slowly. Intermittently, the rear camera will go out while backing up and the message “Rear camera temporarily unavailable “ appears on the infotainment screen. Update to 3.6.4 has not rectified the problem.

Rear camera routinely does not work and says unavailable when reversing.

When placing car in reverse rear camera comes on slowly, then often will go out while backing up and the words “rear camera temporarily unavailable “ will appear on the infotainment screen. The car was recalled as a result of this issue and the latest software update— 3.6.4– was supposed to correct the problem . I had the software installed by the dealer on September 4, 2025. Unfortunately, the issue continues on a daily basis even after this software was installed.

After updating the vehicle software per NHTSA Recall No. 25V-280, the rear camera system is still not stable. There have been several instances of the camera becoming "unavailable" since performing the software update meant to make the camera more reliable. Sometimes the camera will fail while the vehicle is in motion mid backing up. Additionally, the computing resources that were diverted from the infotainment system to "fix" the camera issue have made the infotainment system less reliable. This now results in multiple distractions while driving throughout the day to assess why the infotainment system is not operating as expected when input is provided. Severe delays with mapping. Pressing an app, but the app may or may not load which causes the driver to divert attention to the infotainment to reselect the app or confirm if the system is hung-up and requires a re-start. Additionally, there has been an increase in...

Reverse camera turns off while reversing if a phone is plugged in for android auto

The backup camera fails to load. A black screen with the error message "Camera is temporarily unavailable" displays. This error occurs regularly. Turning the camera off and on again, will sometimes rectify the issue, but not always. This error can/has occurred at anypoint While my car was in reverse gear. Most frequently the error occurs from the very beginning of trying to use it. However it has failed while I was in motion trying to use it. This report is being filed because of that latter type of failure. There was a recall notice for this exact issue. Polestar issued a software update (v3.6.4) to fix this issue. However, in my experience, the error has occurred more frequently after the software update.

The rear view camera (backup camera) does not work consistently. It often will not activate at all, and often the screen goes black in the middle of a reverse maneuver. I have had the car in for service multiple times, and Polestar has been unable to fix this issue. They say that it a known issue with no fix. This is a safety issue, especially when the reverse camera stops working as you are backing up.

Even after most recent software update to address rear view camera issue, the Camera Temporarily Unavailable issue persists…. presenting an ongoing hazard to persons and property.

Back up camera fails to start, limited rear view visibility. On latest software version, this has been consistently happening for the past year.

The contact owns a 2022 Polestar Polestar 2. The contact stated that while driving at an undisclosed speed, the message “Back Over Prevention Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was recently taken to the dealer, and an unknown recall repair was performed. The contact stated that the repair was a software update; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Back-up camera does not work reliably, even after the most recent software update. It will occasionally stutter, and sometimes show "camera is temporarily unavailable" while backing up.

The reverse camera goes black and shows camera not available daily.

Back over prevention. Shifted into R while in traffic to move back a bit, camera hangs for a bit then shows “camera temporarily unavailable” Vehicle is remedied by the recent 25V280000 recall via a OTA software update

Rear backup camera frequently says "camera not available" and does not work even after most recent software update.

The backup camera was unavailable when putting the car in reverse. I could not rely on the camera to show me what may be behind my car. No. No. No warning lamps, I have heard others report this issue but never experienced it myself. I have the latest update installed on my car that was supposed to fix this issue for others as well. Until today I had never encountered this, but after I decided to enable the digital key via the polestar app my first drive after returning to the car I experienced this issue. There may be a link to the digital key and the backup camera being unavailable. I may need to disable the digital key to avoid running into the camera issue.

Received a recall notice Recall 25V-280 related to the backup camera and rear visibility. On July 9, 2025 I took the vehicle to the Polestar repair facility in Westport CT for the identified software update. Before the the recall fix I received the "camera is temporarily unavailable" message approximately every one in ten backups and I could restore the camera view manually (push camera on main screen). After the repair the "camera is temporarily unavailable" appears more than half time and I cannot restore the camera manually. The repair has made the problem much worse.

Once in a while, seemingly random, the backup camera will report that it’s unavailable.

Even after 2 past recalls attempting to fix the backup camera, the camera screen keeps going black and says “Camera is temporarily unavailable.”

Rear view camera does not turn on while backing up

When putting the car into reverse, the camera would not display. The entire screen appeared frozen and no other buttons would operate.

The rearview camera often does not turn on while in reverse. The vehicle received the software update to fix this issue due to the recall. But the issue persists after the update was installed. The software patch did not solve this problem.

Backup camera refuses to engage when shifted into reverse approximately 10-15% of time. Display and controls seem laggy and delayed. Previously upgraded to car software to v3.6.4 about 4 weeks ago.

Rear backup camera stop working in the middle of reversing. It was supposed to be fixed with the latest update, but in continuous to happen..

Car received over the air update a week ago. Software version is now 3.6.4. Assumed it was to address NHTSA Recall RP1016 - Rear Backup Camera. Update has not addressed recall issues. Backup image still lags and images flicker at times when car is first put into reverse. Yesterday I put it into reverse and no image appeared at all. Instead got warning message: "Camera temporarily unavailable". Have had backup camera fail this way several time over past year. With current update camera actually seems to malfunction more often than it did before the update. This is a serious safety hazard because rear visibility is compromised by car's design. (One factor is large rear seat headrests cannot be removed.) Camera is always needed when backing up. Have not reported problem to Polestar.

Although software update recently performed, issue with rear view camera activation continues. Given significant infotainment lag following update, I suspect the underlying issue is underpowered hardware. Polestar has been trying to address issue via software, they have not been successful.

My rearview camera and infortainment system is having errors daily. Polestar claims OTA update will fix issue but im not receiving it to my car. Ive tried resetting system and still a major problem.

I continue to see the message that the camera is not available when backing and or parking. The earlier recall and software fix has failed. Running version 3.6.4

Despite receiving the recent software update intended to fix ongoing issues with the backup camera, the center stack remains woefully inadequate, hardware-wise, to properly handle all of the vehicle data. Sometimes now, the reverse camera is fine until halfway during my backup procedure when I'm halfway out in traffic and it suddenly shuts off. If anything the unpredictable nature of the failures makes this a worse problem than before. Before the software update I could at least sit in the car for a minute or two and then try backing up and it would work most of the time. Now, it works a good amount of the time but randomly fails.

Rear Camera Not working properly. Cant back up safely.

There was an earlier recall for the reverse camera failing while vehicle is put in reverse, which was fixed by a recent software update. While the frequency of the issue is reduced after update, it is still occurring randomly when car is reversing out of garage, instead of rear camera view, vehicle screen displays "Camera Temporarily Unavailable" message.