NHTSA Complaint #11712820 — 2022 POLESTAR POLESTAR 2

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11712820
Vehicle	2022 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	January 21, 2026
Date Filed	January 22, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essentially nonexistent when reversing without the backup camera. I've installed every available software fix for this and the system still does not work reliably, especially when you're in a rush, which is exactly when you need it most. Polestar offers a computer upgrade/replacement as a paid service (at least in Europe for now), they know that this fixes the issue, I feel like this should be part of a recall here in the USA.

Related Complaints for the 2022 POLESTAR POLESTAR 2

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11717731 — February 13, 2026 — The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...

#11716076 — February 6, 2026 — Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...

#11714308 — January 29, 2026 — The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera...

#11711425 — January 16, 2026 — The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...

#11706278 — December 20, 2025 — Rear camera not available, even after latestsoftware upgrade.

Recent Complaints for the 2022 POLESTAR POLESTAR 2

#11719405 — UNKNOWN OR OTHER — February 20, 2026 — First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...

#11718243 — VISIBILITY/WIPER — February 16, 2026 — I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...

#11717731 — ELECTRICAL SYSTEM — February 13, 2026 — The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...

#11714860 — UNKNOWN OR OTHER — February 1, 2026 — Failure of backup camera to display. This is a persistent problem that remains, despite having the latest software. ...

#11711425 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 16, 2026 — The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...