NHTSA Complaint #11711425 — 2022 POLESTAR POLESTAR 2

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11711425
Vehicle 2022 POLESTAR POLESTAR 2
Component BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the backup camera, the IHU rebooted and there was no backup camera view or rear cross traffic information available. Audible turn signals and exterior speakers were also impacted. I believe the issue was the IHU rebooting due to low memory,. There was no accident, so nothing to inspect, but you are welcome to send somebody out to look at the car. Safety? There was no rear camera view, none of the usual sounds while backing up, and there was no rear cross traffic alert. As the problem was transient, it has not been reviewed by a service center. The vehicle has not been inspected. The only symptom (which is consistent with past similar issues) was a very slow IHU / center screen before the uncommanded reboot.

Related Complaints for the 2022 POLESTAR POLESTAR 2

Other BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Complaints

#11688713 Chinese made EV that does not comply with US standards of having a functioning backup camera. Every day my backup cam...
#11685182 Often when putting the camera in reverse, a black screen appears saying the camera is unavailable. This has gotten pr...
#11683669 ALL CAMERAS HAVE STOPPED WORKING. I ALSO CANNOT ACCESS THE REAR-AUTO BARKE CONTROL. I ALREADY REPORTED THIS TO NHT...
#11669252 My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunc...
#11668389 When initially starting to drive the car, the backup camera fails to activate when the car is put into reverse. If I ...

Recent Complaints for the 2022 POLESTAR POLESTAR 2

#11719405 UNKNOWN OR OTHER First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...
#11718243 VISIBILITY/WIPER I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...
#11717731 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11717731 ELECTRICAL SYSTEM The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11716076 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...
Check any vehicle history by VIN - Free vehicle history report