NHTSA Complaint #11711425 — 2022 POLESTAR POLESTAR 2
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11711425 |
| Vehicle | 2022 POLESTAR POLESTAR 2 |
| Component | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the backup camera, the IHU rebooted and there was no backup camera view or rear cross traffic information available. Audible turn signals and exterior speakers were also impacted. I believe the issue was the IHU rebooting due to low memory,. There was no accident, so nothing to inspect, but you are welcome to send somebody out to look at the car. Safety? There was no rear camera view, none of the usual sounds while backing up, and there was no rear cross traffic alert. As the problem was transient, it has not been reviewed by a service center. The vehicle has not been inspected. The only symptom (which is consistent with past similar issues) was a very slow IHU / center screen before the uncommanded reboot.
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