NHTSA Complaint #11680670 — 2022 POLESTAR POLESTAR 2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11680670 |
| Vehicle | 2022 POLESTAR POLESTAR 2 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | 21,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2022 Polestar Polestar 2. The contact stated that while driving at an undisclosed speed, the message “Back Over Prevention Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was recently taken to the dealer, and an unknown recall repair was performed. The contact stated that the repair was a software update; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.
Related Complaints for the 2022 POLESTAR POLESTAR 2
Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints
#11717731
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11716076
Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...
#11714308
The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera...
#11712820
The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essenti...
#11711425
The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...
Recent Complaints for the 2022 POLESTAR POLESTAR 2
#11719405
UNKNOWN OR OTHER
First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...
#11718243
VISIBILITY/WIPER
I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...
#11717731
ELECTRICAL SYSTEM
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11714860
UNKNOWN OR OTHER
Failure of backup camera to display. This is a persistent problem that remains, despite having the latest software. ...
#11711425
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...