NHTSA Complaint #11701547 — 2022 POLESTAR POLESTAR 2

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11701547
Vehicle	2022 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	November 25, 2025
Date Filed	November 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

My car's cameras are now unavailable. Whenever I enter Reverse gear or maneuver close to an obstacle, the camera screen appears with the message "Camera temporarily not available." This condition was persistent tonight throughout a trip where I parked three times, and each time the camera failed to work. I need to reverse into my parking space at home due to its location on a busy road, and this was not possible to do safely tonight. Backing out onto the road later will be even less safe.

Related Complaints for the 2022 POLESTAR POLESTAR 2

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11717731 — February 13, 2026 — The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...

#11716076 — February 6, 2026 — Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...

#11714308 — January 29, 2026 — The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera...

#11712820 — January 22, 2026 — The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essenti...

#11711425 — January 16, 2026 — The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...

Recent Complaints for the 2022 POLESTAR POLESTAR 2

#11719405 — UNKNOWN OR OTHER — February 20, 2026 — First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...

#11718243 — VISIBILITY/WIPER — February 16, 2026 — I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...

#11717731 — ELECTRICAL SYSTEM — February 13, 2026 — The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...

#11714860 — UNKNOWN OR OTHER — February 1, 2026 — Failure of backup camera to display. This is a persistent problem that remains, despite having the latest software. ...

#11711425 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 16, 2026 — The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...