2022 POLESTAR POLESTAR 2 Back Over Prevention Warnings Problems
7 NHTSA complaints on file
Back Over Prevention Warnings Issues in the 2022 POLESTAR POLESTAR 2
7 back over prevention warnings complaints have been filed with NHTSA for the 2022 POLESTAR POLESTAR 2. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
7
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Back Over Prevention Warnings Complaints
Chinese made EV that does not comply with US standards of having a functioning backup camera. Every day my backup camera has been failing with the same error 'Camera is temporary unavailable'. This is even after the latest software update that was supposed to fix the issue.
While backing up, my vehicle collided with a an approaching vehicle due to reduced rear visibility. At the time of the incident, the rearview camera system did not display any image on the center screen. There were no warning messages or indicators alerting me to a malfunction prior to or during the incident. The loss of rear camera function put my safety and the safety of others at risk, as I was relying on the system for visibility behind the vehicle. Shortly after the accident, I received a safety recall notice from the manufacturer stating that a defect in the parking assist camera system may reduce rear visibility and increase the risk of a crash. The timing of the incident suggests that the defect may have been present and contributed to the crash, although I was not aware of the issue until after the accident occurred.
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I believe this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.
This is related to safety recall 25V-280. My backup camera is still producing the “Camera temporarily unavailable” message with the latest software update 3.6.4. installed. Matter of fact it seems it has gotten worse since 3.6.4. to the point where it is reproduceable after each deep sleep. My vehicle is a 2022 Polestar 2 LRDM with no packages. The scenario that triggers the issue is: Car parked and locked overnight, unlock, get in, buckle up and put car in reverse. This process takes less than 4 seconds. The backup camera first flickers a few times then usually shows “Camera temporarily unavailable” message. I have started to capture this with my cell phone so I have evidence. It appears 3.6.4. is NOT a fix for the backup camera issues that triggered the recall 25V-280. I am not an expert but believe only a hardware upgrade with improved processing capabilities will fix...
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message with a black screen stating that the "camera is temporarily unavailable." I'm providing documentation from a November 22nd incident, but it happens more frequently.
Modem failed on vehicle on 02/04/222. Vehicle went in for diagnostic service on that issue on 02/14/2022. Manufacturer installed new software update which added Auto Brake part of Cross Traffic Alert is to stop the vehicle in the shortest possible distance to avoid collision and did not tell me it was added or advise how to disable it. On the morning of 2/15/2022, while using due caution and circumspection, I attempted to back into my flat, level and unobstructed residential driveway. For no reason at all, a loud noise went off and, for no reason at all, this braking system, engaged immediately. I immediately experienced neck pain. The following morning, I pulled straight out of the same driveway and pulled "head first" into my garage. I then went to exit my garage with due caution and circumspection and with no obstacles of any nature behind my vehicle. Again, for no...
Parking sensors are susceptible to water getting in, causing malfunction.
Other 2022 POLESTAR POLESTAR 2 Problem Areas
Back Over Prevention Sensing System Camera
187 complaints
Unknown Or Other
39 complaints
Electrical System
38 complaints
Visibilitywiper
18 complaints
Back Over Prevention Rearview System Braking
9 complaints
Fuelpropulsion System
5 complaints
Lane Departure Blind Spot Detection
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Power Train
4 complaints
Service Brakes
4 complaints
Forward Collision Avoidance Warnings
3 complaints
Suspension
3 complaints
Exterior Lighting
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Lane Departure Warning
2 complaints
Vehicle Speed Control
2 complaints
Air Bags
1 complaint
Back Over Prevention
1 complaint
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Electrical Systemadas
1 complaint
Lane Departure Assist
1 complaint
Seat Belts
1 complaint
Steering
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structureexterior Trim
1 complaint
Wheels
1 complaint