NHTSA Complaint #11668892 — 2022 POLESTAR POLESTAR 2

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11668892
Vehicle	2022 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	June 24, 2025
Date Filed	June 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

This is related to safety recall 25V-280. My backup camera is still producing the “Camera temporarily unavailable” message with the latest software update 3.6.4. installed. Matter of fact it seems it has gotten worse since 3.6.4. to the point where it is reproduceable after each deep sleep. My vehicle is a 2022 Polestar 2 LRDM with no packages. The scenario that triggers the issue is: Car parked and locked overnight, unlock, get in, buckle up and put car in reverse. This process takes less than 4 seconds. The backup camera first flickers a few times then usually shows “Camera temporarily unavailable” message. I have started to capture this with my cell phone so I have evidence. It appears 3.6.4. is NOT a fix for the backup camera issues that triggered the recall 25V-280. I am not an expert but believe only a hardware upgrade with improved processing capabilities will fix this issue as all software fix attempts failed so far.

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