NHTSA Complaint #11669958 — 2022 POLESTAR POLESTAR 2
BACK OVER PREVENTION: WARNINGS issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11669958 |
| Vehicle | 2022 POLESTAR POLESTAR 2 |
| Component | BACK OVER PREVENTION: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While backing up, my vehicle collided with a an approaching vehicle due to reduced rear visibility. At the time of the incident, the rearview camera system did not display any image on the center screen. There were no warning messages or indicators alerting me to a malfunction prior to or during the incident. The loss of rear camera function put my safety and the safety of others at risk, as I was relying on the system for visibility behind the vehicle. Shortly after the accident, I received a safety recall notice from the manufacturer stating that a defect in the parking assist camera system may reduce rear visibility and increase the risk of a crash. The timing of the incident suggests that the defect may have been present and contributed to the crash, although I was not aware of the issue until after the accident occurred.
Related Complaints for the 2022 POLESTAR POLESTAR 2
Other BACK OVER PREVENTION: WARNINGS Complaints
#11688713
Chinese made EV that does not comply with US standards of having a functioning backup camera. Every day my backup cam...
#11669252
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunc...
#11668892
This is related to safety recall 25V-280. My backup camera is still producing the “Camera temporarily unavailable” me...
#11630201
The backup camera has frequent delays in activating -- approximately 5 seconds and regularly shows an error message w...
#11453599
Modem failed on vehicle on 02/04/222. Vehicle went in for diagnostic service on that issue on 02/14/2022. Manufacture...
Recent Complaints for the 2022 POLESTAR POLESTAR 2
#11719405
UNKNOWN OR OTHER
First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...
#11718243
VISIBILITY/WIPER
I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...
#11717731
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11717731
ELECTRICAL SYSTEM
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11716076
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...