NHTSA Complaint #11673650 — 2022 POLESTAR POLESTAR 2

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11673650
Vehicle	2022 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	July 13, 2025
Date Filed	July 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Car received over the air update a week ago. Software version is now 3.6.4. Assumed it was to address NHTSA Recall RP1016 - Rear Backup Camera. Update has not addressed recall issues. Backup image still lags and images flicker at times when car is first put into reverse. Yesterday I put it into reverse and no image appeared at all. Instead got warning message: "Camera temporarily unavailable". Have had backup camera fail this way several time over past year. With current update camera actually seems to malfunction more often than it did before the update. This is a serious safety hazard because rear visibility is compromised by car's design. (One factor is large rear seat headrests cannot be removed.) Camera is always needed when backing up. Have not reported problem to Polestar.

Related Complaints for the 2022 POLESTAR POLESTAR 2

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11717731 — February 13, 2026 — The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...

#11716076 — February 6, 2026 — Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...

#11714308 — January 29, 2026 — The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera...

#11712820 — January 22, 2026 — The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essenti...

#11711425 — January 16, 2026 — The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...

Recent Complaints for the 2022 POLESTAR POLESTAR 2

#11719405 — UNKNOWN OR OTHER — February 20, 2026 — First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...

#11718243 — VISIBILITY/WIPER — February 16, 2026 — I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...

#11717731 — ELECTRICAL SYSTEM — February 13, 2026 — The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...

#11714860 — UNKNOWN OR OTHER — February 1, 2026 — Failure of backup camera to display. This is a persistent problem that remains, despite having the latest software. ...

#11711425 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 16, 2026 — The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...