NHTSA Complaint #11677691 — 2022 POLESTAR POLESTAR 2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11677691 |
| Vehicle | 2022 POLESTAR POLESTAR 2 |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The backup camera was unavailable when putting the car in reverse. I could not rely on the camera to show me what may be behind my car. No. No. No warning lamps, I have heard others report this issue but never experienced it myself. I have the latest update installed on my car that was supposed to fix this issue for others as well. Until today I had never encountered this, but after I decided to enable the digital key via the polestar app my first drive after returning to the car I experienced this issue. There may be a link to the digital key and the backup camera being unavailable. I may need to disable the digital key to avoid running into the camera issue.
Related Complaints for the 2022 POLESTAR POLESTAR 2
Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints
#11717731
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11716076
Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying th...
#11714308
The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera...
#11712820
The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essenti...
#11711425
The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...
Recent Complaints for the 2022 POLESTAR POLESTAR 2
#11719405
UNKNOWN OR OTHER
First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment syst...
#11718243
VISIBILITY/WIPER
I have had ongoing problems with backup camera, as does everybody else with this car. I was promised a fix in Januar...
#11717731
ELECTRICAL SYSTEM
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop la...
#11714860
UNKNOWN OR OTHER
Failure of backup camera to display. This is a persistent problem that remains, despite having the latest software. ...
#11711425
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the...