2021 KIA SORENTO Power Train Problems

The contact owns a 2021 Kia Sorento. The contact stated that while stopped at a traffic light or a stop sign, the vehicle rolled backwards and stalled. The contact was able to coast to the side of the road. The ignition key was cycled several times before the vehicle restarted. The failure was intermittent, with the check engine light illuminating intermittently. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The failure persisted. The contact related the failure to NHTSA Campaign Number: 22V760000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 62,500.

The engine pump went in my vehicle (21 Kia Sorrento) and is giving a code of P193B79. There was a recall that the dealership said they completed in 2023 to fix this. When I asked the dealership what they did to fix this in 2023, they said they checked for the code and it didn't have the code. Since they closed the recall, because it didn't currently have the code, they marked it complete and won't fix the issue with the transmission now. This was the information I got from the dealership. Then they proceded to tell me that SC250 is for code P1C2D03 and my car is giving code P193B79. I explained when I search online the two issues are very closely related and the kmsister company of Hyundai includes both coves in their recall. I have loss of power, as stated in the recall. I explained to the...

Based on my best assessment, the issue appears to be related to the transmission pump. The vehicle experienced transmission malfunction consistent with a failing transmission pump. This vehicle has an active federal safety recall listed under its VIN; however, the local dealership in Puerto Rico refused to honor the recall and attempted to charge for the repair.

After driving the Kia sorento and parking it for a little bit then restarting it again the transmission jerks very hard at times and sometimes it’s moderate. Its an on going issue. It starts happening after the car is being driven but on a cold start like overnight while its parked and the next day you turn the car on you dont feel anything until you start driving it then parking it and turn it off to go inside the store or something and once you come back out to start it you will feel it. My car only has 45K miles on it.

Sorento is not working properly due to transmission oil pump. This has been recalled by Kia but my car does not fall under the warranty.

Vehicle is showing symptoms and issues related to a recall on 2021 Kia Sorento transmissions. The vehicle hesitates shifting gears and there is no manual shifting mode available. Vehicle also has issues when accelerating due to the hesitation in shifting the gears. This vehicle was not included in the recall for this issue however it is the same issue as the recall describes.

The contact owns a 2021 Kia Sorento. The contact stated that while driving approximately 10 MPH over a speed bump, the vehicle shut off. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a bad connection at the fuel pump fuse box. The dealer performed a minor wiring repair. The contact stated that while driving 60-80 MPH, the vehicle failed to accelerate as intended, and the vehicle shuddered and then jolted. The vehicle was taken to Calavan Kia [XXX] ), but the failure could not be duplicated; however, the coils were replaced. The contact stated that upon starting the vehicle, several unknown warning lights were illuminated, and the vehicle was inoperable. The contact stated that upon restarting the vehicle, the warning lights were turned off, and the vehicle operated as...

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The contact owns a 2021 Kia Sorento. The contact stated that while driving 25 MPH, there was an abnormal clunk coming from the transmission while depressing the accelerator pedal, and the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact pulled over to the side of the road, turned off, and restarted the vehicle; however, the failure persisted. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The transmission was replaced; however, the failure reoccurred and became worse. The contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 66,658.

Power train incident - • transmission holding gears, jerking between shifts, gear shifted into S mode on its own and stuck there, unresponsive acceleration, locked up steering/inability to turn the steering wheel and total loss of drive power. • happened while merging onto a highway in one of two split lanes for highway access. A merging semi truck in the other merging lane almost ran into me because I could not give it gas. Me and a local police officer who saw me broke down and stopped to provide additional cover, were nearly hit several (6) times from other vehicles and semi trucks due to malfunctions happening. • diagnosed by Kia dealership and was told there was a major electrical failure which caused the electrical oil pump to fail and need a new transmission. Although my VIN doesn’t list recalls, similar issue to the recall on my same year/make/model under...

I am writing to file a formal complaint regarding Recall 22V-760 (SC250) affecting my 2021 Kia Sorento. This recall was marked “complete” by Kia, even though no actual repair or remedy was performed on my vehicle. I am now facing a complete transmission failure and have been quoted $7,100 to repair a defect Kia already acknowledged and promised to fix. The reality is, the defect was always present, it just hadn’t reached full failure yet. The recall being closed does not mean the issue was resolved, and this approach leaves thousands of Kia owners like myself unprotected.In May 2023, I brought my vehicle to Daphne Kia in Alabama for a radiator leak. During that visit, they noted the transmission recall was open but stated that no defect was found. As a result, they marked the recall as “complete” without conducting any meaningful repair or replacement. No transmission work was done,...

The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. The vehicle was taken to a dealer where the contact was informed of NHTSA Campaign Number: 22V760000 (Power Train); which the dealer linked to the failure. The vehicle was repaired under the recall; however, the failure returned soon after leaving the dealer. The vehicle was then taken to Arapahoe Kia (9701 E Arapahoe Rd, Centennial, CO 80112); where the contact was informed that the recall was closed by the previous dealer. The contact believed that the initial dealer never serviced the vehicle under the recall. The contact made several requests to the dealer to provide documentation about the work that was performed for the recall; however, the contact had not yet received the documentation. The manufacturer was notified of the failure...

Transmission problems match those outlined in SC250. The dealership says our car wasn't included but our manufacturing date/model are a match. I've reported a problem with the dealership previously but they dismissed it.

I had purchased my vehicle in January of 2024. At the time the car drove great. Fast forward a few months later and that’s when the issues started happening. I would go to accelerate the vehicle and it’s like the car didn’t want to go anywhere. I would have the pedal down to the floor and it wasn’t moving. At first when it happened it was sporadicly, and I thought ok it’s a new car maybe that’s just how it drives. But then when I was pressing the gas pedal the engine would revv up but then continue to rev even when the car was moving, like it wasn’t catching the gear. So I had enough of just thinking it’s the car and I had my own mechanic look at it and he mentioned CVT transmission slipping. So being still under warranty I took it into Kia this past December...

I started the car and it started having a hard time shifting around 13 and 30 miles an hour. And had a lack of power. No lights were on. Took it home and shut it off. The next day started the car and it told me to put it in park and the check engine light came on. I had no acceleration when in drive. Checked for powertrain recalls for my 2021 Kia sorento sx awd and 0 recalls came up for my vin #. It’s definitely a transmission powertrain issue.

I bought the car at 28k miles certified pre owned at jake sweeney kia in Florence ky. I had taken the car to the service station multiple times complaining of a clunky transmission. Things got worse and a whine from the engine bay occurred. At this time kia replaced the transmission at just under 42k miles. After having the new transmission about 500 miles later this issue is occurring again. Within 50 miles of replacement I went back to the dealership complaining of the the same clunking issue. At this time the dealership told me they could not replicate the problem. Now just a few hundred miles later the problem is extremely worse. I once again visit kia were they tell me again they could not replicate the issues. At this time I asked the service advisor Donavon to ride with me and I will point out the issue. Within...

The stop go feature is not working correctly, when it does cut off at a light after releasing the brake to move forward it takes 3-5 seconds to start. when the cars behind me see that i release the brake they assume im going to move which doesnt happen at first. some occasions the stop n go just doesnt work at all.

The contact owns a 2021 Kia Sorento. The contact stated that intermittently, the transmission was slipping. Additionally, the vehicle failed to go into Standard Mode. While driving, the vehicle lost motive power while driving at 15 MPH. The check engine warning light was illuminated. There was an “S” symbol displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the system needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the sensor or wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 30,000.

Was driving and car lost all power then violently shifted to the next gear and almost caused an accident

The contact owns a 2021 Kia Sorento. The contact stated while accelerating from a complete stop and while driving at various speeds, the accelerator pedal was depressed, and the vehicle shuddered and hesitated to respond while the engine revved. The check engine warning light was illuminated, and the vehicle made a dinging sound. The contact stated that the RPMs fluctuated while idling. Additionally, the contact stated that upon manually shifting to Sport Mode, the vehicle failed to respond as needed. The vehicle was taken to O'Reilly Auto Parts, where DTC: P193B and P193B79 were retrieved. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

When pressing the accelerator pedal after a near stop (rolling stop, California stop, stop to u der 3mpg and then resume acceleration) or very brief stop (<1 second) there is a significant delay in acceleration or a very brief acceleration then dead pedal and no acceleration for ~ 1 second. No accelerator pedal input variations changes this, i.e. I can release the accelerator pedal, hold the accelerator pedal pr push the accelerator pedal to the floor and it’s still a “dead pedal” scenario until the car decides it’s time to go. Owned car since new (~20 miles) and now has ~64k miles, been a persistent issue for entire ownership.

The check engine light has come on. The vehicle has stalled or loss power while driving 3 times with the last week. Once at 70 mph and the other 2 at 35 mph. Still very concerning on how to control when this occurs!!

I experienced a loss of drive power while on a busy street. Often while shifting into gear, the transmission will not engage. Luckily, this hasn't happened on a freeway. I have brought the vehicle into my dealership, however they can't replicate the issue, therefore, I feel unsafe continuing to drive. There was a recall on this issue, but I've been told my VIN is not effected by this recall. I understand that, however I am experiencing the issue of losing drive power, which can cause a serious incident.

My 2021 Kia Sorento has been losing drive power, shuddering when we accelerate, hesitate when starting from a stop or parked position, and having issues accelerating at different and random speed intervals. This is a safety concern because it can cause an accident or for us and others or cause us to lose the ability to control the vehicle Everyone is also at risk if my car stops responding to me pushing the gas and it will not let me continue, increase, decrease or become entirely unresponsive could cause my entire family to die. It has been reproduced by a local service center. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. No warning lamps, messages have appeared at any time. The first symptoms started with short shuddering for a quick second or two every now and then. It has become progressively worse and is becoming...

The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds the vehicle suddenly lost motive power and the vehicle decelerated and would not accelerate above 30 MPH. During the failure, the Idle Stop light continued to flash off and on. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced but the failure reoccurred within a month of the repair being performed. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced a second time. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 20,000.

Was driving the car on the interstate with no issues. I took an exit to stop at a gas station and was stopped at a traffic light. When I went to accelerate the car was sluggish and barely got me into the gas station parking lot. There were no warning lights on. When I got back in the car the car reversed but it would not accelerate, and the engine light was on. I had to have the car towed 70 miles to the dealership closest to home. Once the car was at the dealership and off the tow truck I got in and tried to drive it. When I put the car in drive it would not move forward, the emergency brake came on, and a warning light displayed telling me to put the car in park. The car was towed on June 30. I got a call the...

The contact owns a 2021 Kia Sorento. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated while the vehicle was parked, the vehicle failed to shift into the intended gear and stalled. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the wiring harness for the remote starting system had malfunctioned and needed to be replaced. The wiring harness was replaced; however, the contact stated that after driving for an undisclosed period and parking the vehicle, the contact was unable to shift the gear shifter. The vehicle was taken back to the dealer but was not diagnosed. The manufacturer was made aware of the failure and referred the contact to the State Attorney General who then referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 34,256.

The vehicle loss power pulling out on to a 2 lane county road. I was a quarter of the way across and vehicle simply lost power. I let off the gas and then pressed down again and car moved forward. An Amazon truck was coming around the corner at the same time...he had to put his brakes on to avoid hitting me. I proceeded on after the initial incident thinking maybe it was bad gas...vehicle started to beep at me repeatedly but no check engine light. I went about a mile down the road to nearest gas station during which time vehicle lost power a couple of times. Filled up with gas, put the car in reverse and car initially rolled forward and then engaged. I drove the car back home a couple of miles. In that time frame, the vehicle again lost power and started beeping at me. The...

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Sometimes the vehicle will stall and not want to move. I have to try and coast off the road to kill the car and restart it. Also sometimes the radio goes completely black and doesnt come back on even if you kill the car.

Transmission shifting 3 levels with start of driving

The contact owns a 2021 Kia Sorento. The contact stated while driving 80 MPH, the vehicle lost motive power. The contact pulled to the side of the roadway. The contact stated that she restarted the vehicle and was able to continue driving. The check engine warning light was illuminated. The contact stated that the failure recurred several times while driving. The contact stated that the last time the failure occurred, the vehicle restarted but failed to respond upon depressing the accelerator pedal. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could only assist after the dealer diagnosed and determined if the failure was related to the recall. The failure mileage...

I was driving my car on Friday, September 29 at approximately 12:30 pm. As i was driving the vehicle ot started to feel as though it was jerking and stalling while driving in driving on a busy road. I reached a parking lot and pulled over and shut the car off when i restarted it a warning came up on my infotainment system that there was a promblem with the transmission and i needed to contact my dealer immediately. The check engine light also came on. I own a 2021 Kia Sorento with 11,712 miles. I was afraid to drive vehicle after this incident as I feared for my safety.

My 2021 Sorento randomly gets stuck in between gears, slipping into neutral and rev'ing up to 4000-5000 rpms. This is at lower speed usually within a mile or so of leaving my house. It's very frightening and has happened to me dozens of times, but I live in a rural area over an hour from a Kia dealership, and they do not offer loaners. This issue first arose for me after the transmission oil pump recall was already addressed. I am the 2d owner, and suspect this could be why the previous owners sold the car, which I bought through Autotrader from the Heiser dealership in Wisconsin. After the latest episode, I finally arranged alternate transportation and took it in to the Serra Kia dealership in Jackson, TN. They have had it over a week and not been able to replicate the issue so far. No computer codes show up...

The contact owns a 2021 Kia Sorento. The contact stated that while his wife was driving at unknown speeds, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who mentioned a recall on the transmission. The vehicle was towed to the local dealer, who informed the contact there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there was no recall or warranty coverage on the VIN. The contact stated that the failure was related to NHTSA Campaign Number: 22V760000 (Power Train). The failure mileage was approximately 66,550.

The automatic start/stop function (ISG) stopped functioning. The light turned from green to amber and flashes intermittently. When the light is flashing the vehicle has a loss of power. On 8/28/23 I was accelerating to get on the interstate. Suddenly the speedometer dropped from 40 mph to 24 mph. I had to quickly exit the on ramp as to avoid being hit from behind by a huge white pickup truck. I drove the side streets, staying under 40 mph, to the dealership.You cannot disable the ISG at this time. There is no warning of when this may happen. I've had it in the dealership 3 times, 8/10/23, 8/24/23, and 8/28-9/16/23. The first two times they could not replicate the problem, so nothing was done. On the third visit a high pressure sensor was ordered and replaced. The ISG is still malfunctioning. Now the ISG kicks itself back on after it...

I had reported a momentary loss of power when driving the first time I took my vehicle for an oil change. Dealer said the car was just getting accustomed to my driving habits. I said I was in an intersection and the car lost power for a moment and I was almost rear-ended. It has happened many more times and it seemed as though it usually happened between 25-30 mph. Recently it has become more frequent. It’s happening at all speeds. Yesterday it seemed like it was choking like when you’re out of gas (it had 3/4 tank of gas). Today I was making a turn at a heavily traveled intersection, when rounding the corner vehicle lost power then banged into gear. I’ve never heard it bang like that before. Seems to be getting progressively worse and I’m now concerned for myself and others safety. I work 45 miles from...

Our issues include not shifting into second gear with no warning lights on the dash to indicate a faul. It goes completely in to neutral at all speeds without any warning. Never recovers until stopped and turned off. Again, nothing happens, no sounds , no lights, no flashes. Just no transmission at all. My wife was almost rear ended on when it stopped functioning in traffic. Someone is going to get killed.

Vehicle shut off on interstate while slowing for a wreck and almost caused our own ACDA crash. Entire gauge cluster flashed and started back up after stopping in the roadway for approximately 5 minutes without restarting. The vehicle was able to be driven home and was taken to a local Kia dealership where after 3 days has not been able to replicate the issue.

The transmission has failed there has been a recall involving the transmission on this car. My car has been in the shop for a month because it needs a transmission replacement.

Vehicle suddenly displayed the message "Stop Safely Immediately" and then lost all traction to the wheels. This happened as I was entering a busy street and could have resulted in an accident. I had to coast to the side of the road where the car would not drive. I took the vehicle to my Kia Dealer and they performed a software update as part of a recall. The update or "fix" only prevents the immediate loss of traction and does not address the underlying cause. My car is now back at the dealer with a failing transmission.

Vehicle transmission completely failed immediately after long (~4 hr, 224 mile) highway drive. During drive vehicle hesitated slightly when downshifting to accelerate. After arriving at destination, vehicle showed a check engine light and would not consistently accelerate. After sitting for ~36 hrs, vehicle would not shift into any gear (drive or reverse). Had to have vehicle towed. After unsuccessfully attempting to update and flush transmission, and consulting with Kia engineers, Future Kia in Fresno, CA informed me that the dual clutches in the transmission had “melted and fused.” Failure occurred the day after a transmission software update by the Kia dealer in Carson, CA.

10/25/2022 started the suv at a Wal-Mart parking lot and as I drove out of the parking lot onto a street my suv made a motorcycle sound then it started to loss power with my foot still on the gas pedal. Suv came to a complete stop and was towed home. 11/03/2022 Picked up suv from Kia dealership. Drove 43 minutes home and parked inside garage. An hour later started the suv to go pick up kids from school. The suv wouldn't reverse out of the garage. I restarted the engine 4 times then it finally reverse out of the garage then when I put it on drive. There was no power to drive. I restarted the engine again 2 more times then it finally drive and I parked it back inside the garage. 11-04-2022 I attempted to drive suv to Kia dealership for help. I made it onto the...

On Aug. 24, 2022 I was out shopping at a few different places. My car at this point had never given me any issues, still practically brand new with barely a little over 10000 miles on it. I got in it and started it up. I go to put it into gear and it would not go. I tried again and again then noticed a check engine light on. I turned it off then started vehicle again. I tried putting in reverse, it would not move, drive, it would not move. I called dealership and they sent over service tech along with wrecker driver. The service tech duplicated the same issue I had. He drove me back to dealership to put me in a loaner. Next day he said the wrecker driver said it started and drove just fine however the check engine light was still on so service tech...

The contact owns a 2021 Kia Sorento. The contact stated while driving approximately 5 MPH and attempting to merge onto the highway, the vehicle failed to accelerate as needed. The contact stated that she pulled off the highway ramp, turned off and restarted the vehicle several times before the vehicle started operating normally. The contact stated no warning light was illuminated. Additionally, the contact stated that the Start/Stop function had started to fail to operate as designed. The vehicle would shut down at a stop sign or traffic light; however, as the brake pedal was released and the accelerator pedal was depressed, the vehicle would cycle between shutting the engine off and on. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V760000...

Transmission quit engaging and had service light that said to stop vehicle immediately on September 24, 2022. The vehicle was then towed off to nearest dealer for inspection/diagnosis. Software update was applied on September 30. We picked car up on Oct 01 and drove home with no issues. On Oct 02, I started noticing car was not shifting properly from 2nd to 3rd gear. I had to delicately drive in a certain manner to get it to shift to next gear. Oct 03 engine light came back on, had vehicle towed back to dealer. Oct 04 received call from dealer and after diagnostic was completed, they said they had ordered a new transmission for us with an unknown ETA. Safety of us and others was put at risk due to the transmission behaving erratically. No warning lamps, or messages had been received prior to transmission disengaging initially on Sep. 24....

On Oct 5th, 2022, I was driving home from work on Interstate 75, when I heard a chime from my dashboard. When I looked at the dashboard there was a message to “stop safely immediately,” and the check engine light came on. I happened to be at my exit and took the next exit off the highway. Whiling getting to the off ramp the vehicle randomly shut off. I stopped the suv with the brake with no incident. Thankfully no one was behind me. However, the car wouldn't turn on. After several tries the car turned on again. I immediately drove it to kia which was about 2 miles away for immediate service. They did a multi-point inspection, checked fluids. The tech came back saying the vehicle need a software update. They did a software update and returned the suv. I was told everything should be fine. Within a day...

As I was taking off from stop sign car dropped into lower gear jerking car and lowered speed. Did this twice almost causing an accident. Knowing something was very wrong we proceed to Dealership. SUV stalled out 3 times on the way. Third time it stalled out was in front of service writer in front of dealership.This car has been very dangerous to drive from the delivery to now. It hesitates when you give it gas at stop and vibrates as you pic k up speed. This car is very dangerous to drive. Has been in shop for a week tring to figure out the problem. I have complained to service department about this ever since I have owned the car. Thanks for any help. I know I,m not the only one with this problem. Pat McGrath.

Kia has been chasing transmission problems on this vehicle for several Months and now the transmission has completely failed.

The transmission failed; it is at the dealership awaiting a replacement transmission, and, if needed and if possible, I would authorize for it to be inspected. While in a parking garage, the instrument cluster displayed a "Safely Stop Immediately" message and a check engine light, and the vehicle began to lose momentum and roll to a stop, regardless of accelerator input. The problem was was replicated and confirmed by a Kia dealership. The vehicle has not been inspected beyond the service department at the dealership.