NHTSA Complaint #11610374 — 2021 KIA SORENTO

The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds the vehicle suddenly lost motive power and the vehicle decelerated and would not accelerate above 30 MPH. During the failure, the Idle Stop light continued to flash off and on. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced but the failure reoccurred within a month of the repair being performed. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced a second time. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 20,000.