NHTSA Complaint #11611212 — 2021 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11611212
Vehicle 2021 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My 2021 Kia Sorento has been losing drive power, shuddering when we accelerate, hesitate when starting from a stop or parked position, and having issues accelerating at different and random speed intervals. This is a safety concern because it can cause an accident or for us and others or cause us to lose the ability to control the vehicle Everyone is also at risk if my car stops responding to me pushing the gas and it will not let me continue, increase, decrease or become entirely unresponsive could cause my entire family to die. It has been reproduced by a local service center. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. No warning lamps, messages have appeared at any time. The first symptoms started with short shuddering for a quick second or two every now and then. It has become progressively worse and is becoming unsafe for us to operate.

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