NHTSA Complaint #11611212 — 2021 KIA SORENTO
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11611212 |
| Vehicle | 2021 KIA SORENTO |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
My 2021 Kia Sorento has been losing drive power, shuddering when we accelerate, hesitate when starting from a stop or parked position, and having issues accelerating at different and random speed intervals. This is a safety concern because it can cause an accident or for us and others or cause us to lose the ability to control the vehicle Everyone is also at risk if my car stops responding to me pushing the gas and it will not let me continue, increase, decrease or become entirely unresponsive could cause my entire family to die. It has been reproduced by a local service center. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. No warning lamps, messages have appeared at any time. The first symptoms started with short shuddering for a quick second or two every now and then. It has become progressively worse and is becoming unsafe for us to operate.
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