2017 KIA SORENTO Engine Problems

The engine malfunctioned, it is available for inspection upon request. My family of four was traveling in the vehicle at 80 mph down I-65 when the malfunction occurred. No warning lights came on, the vehicle began to slow to 60mph and would not accelerate when pressing the gas. When the gas was pressed the entire vehicle began to shake, still no warning lights. Thankfully we were 1 mile from exit 71. I pressed the gas one last time, at this point we are coasting off the exit at 25 mph, that is when all the lights came on in the dash. We were able to safely park on the side of the road and the car died and would not restart. This all happened in less than a minute. Mine and my family's safety were 100% at risk. When my mechanic looked at the vehicle, he said it was lucky...

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer, who informed the contact that the vehicle needed four new rotors and brake pads. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak in the engine. The vehicle was not repaired. Additionally, the contact stated that the brake light bulbs had to be replaced every three months. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

My Kia engine started consuming oil internally, with no external trace of a problem. First reported to Dealer at Service Appt on 5/16/23 (at mileage 58,370) and another on 9/25/23 (at mileage 61,789). I've had the car serviced regularly by this dealer. Only 3400 miles driven between those two appointments, but my engine consumed 4.5 quarts of oil during those 4.5 months. Copies of my service receipts are attached, with dealer's notations on the issue. The dealer service rep advised me that said there is nothing more they can do until the engine Fails. Then they'll contact Kia Corporate requesting total engine replacement, at no charge to me. They gave me Kia's Corporate phone number to call & report this problem to them, asking what they can do about resolving it for me. My car is still under Factory Warranty, and dealer said I have lifetime warranty on the engine....

It is burning through 2 quarts of oil every 3000 miles and it is sitting at a Kia dealership whom doesn’t want to fix it. I have seen class action lawsuits in regards to this issue

I took my Kia SORENTO 2017 into my local Kia Dealership. June of 2021 my oil light came on when you turned hard left. They did oil comp. had me come in very 1,000 miles. By the third time they kept it and did deep clean and found the issue and fixed it. Once again my car is burning oil back in march and the dealership did nothing for me but a oil change. Waited until the next oil change and my oil light came on again than they said yes your burning oil again. Come back in 1,000 and we see how much it’s burning did it twice and suggested another deep clean. But the Manger of the service department step in and said we did that 2yrs go for her. Let’s do a quick clean at her next oil change. Since July have been going in to have...

The contact owns a 2017 Kia Sorento. The contact stated while having an alignment performed at an independent mechanic, the contact was informed there was no oil in the engine. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was checking the oil level daily. There were no warning lights illuminated. The contact stated that her husband checked the oil and added approximately one quart of oil per week. The vehicle was taken to the local dealer, where an oil consumption test was performed. The dealer informed the contact that the vehicle was losing oil. The vehicle was not repaired. The manufacturer was contacted and informed the contact about a loyalty program. The failure mileage was approximately 65,000.

The contact owns a 2017 Kia Sorento. The contact stated that while the dealer was servicing the vehicle, she was informed that the vehicle was experiencing a minor engine oil leak due to the engine oil being overfilled. The dealer cleaned the engine compartment. The contact stated that the engine was running rough, and the vehicle was vibrating while idling. The contact stated that while driving with the Adaptive Cruise Control set to 73 MPH, the vehicle made abnormal popping sounds and jerked. The contact noticed a significant amount of smoke coming from underneath the hood. The contact was able to pull to the side of the road, where the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a piston slap caused by faulty crankshaft and rod bearing. The dealer determined that...

My Sorento had been running just fine. I only did maintenance projects such as new brakes, new tires, oil changes and then one day out of no where my car starts making a knocking noise that got progressively louder. No check engine or oil light appeared. I took it to a mechanic the next day and they said that I needed a new engine and that there was no oil in the car. I know that I had placed oil in car with in the year when I got my brakes replaced. Also there was no leaking of oil anywhere underneath my car. I still own on my Kia and the price of a new engine was quoted over $10,000.00.

The car stalled and when restarted had a hard knocking. Bad engines in kias are a known issues. Why are they not replacing engines in all the vehicles!

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 35 MPH, the check engine and the check oil warning lights illuminated, and the vehicle stalled. The contact pulled over and stopped the vehicle. The contact placed the vehicle in park (P) and was able to restart the vehicle. The contact stated that she drove the vehicle to a local dealer who added oil and changed the spark plugs. The contact had a recent oil change performed less than two weeks prior to the engine failure. The vehicle was repaired. The contact stated that over the next several years the vehicle stalled intermittently. The contact took the vehicle back to the dealer and had the vehicle diagnosed and was advised that the catalytic converter had been damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure....

Excessive oil consumption. I get oild changes every 3 months at the dealership. I must add 6-10 quarts of oil inbetween these changes. I notified the dealer, but they are unwilling to replace my engine. I was told it needs to "blow up" before issue will be addressed. My 2017 Kia Sorento has 63,000 miles this issue started at 60,000 miles. It is outside my warranty as I am the second owner. This is not a safe approach from Kia, as i feel waiting for my car to "blow up" could cause injury to myself and others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have KIA 2017 Sorento, the engine has oil consumption with no leak and I have to add oil almost every 3 days. I take it to KIA dealer and after checking he oil level for 1000mile, the dealer informed me that they can change the engine only when it fails and not before that. I found this solution is risky because I drive it in highway and it could cause a serious cars accident if it suddenly stopped in the middle of the highway. I can't find any reason why they don't want to do engine change and It is clear that KIA knows about the engine problem but they want to save money not save people life.

The contact's wife owns a 2017 Kia Sorento. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact stated that the vehicle stalled while attempting to coast to the side of the roadway. The contact was able to restart the vehicle after several attempts; however, the vehicle made abnormal knocking sounds. The vehicle was coasted to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the piston ring and valves had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,702.

Car began to overheat. Took into mechanic. Diagnosed as a blown head gasket with head bolts that had stripped out.

The contact owns a 2017 Kia Sorento. The contact stated while driving 45-55 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where the knock sensors were replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that there was a hole in the piston and there was no compression in the valves. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.

My engine has been consuming oil at an usual rate. I have been experiencing this issue since I bought the car in August 2021, but it is slowly getting worse, especially during the summer. I have to constantly check my oil level to ensure it isn’t running low. I got my oil changed last month, around June 15th or so, with a 3000 mile interval. After ~1400 miles, when I checked my oil, there were little oil on the dipstick (below the low line) along with small metal bits on the end of the dipstick with the oil. As usual, I have checked the oil color to make sure it wasn’t mixing with something in the engine, and checked the drain plug to make sure it was tight. I genuinely cannot tell where this oil is going or how it is being burned. This is the only issue I have...

High oil consumption between oil changes. Usually add 3 quarts of oil between 5K mile oil changes.

Engine failure SUV hasn’t even reach 100,000 miles.

The contact owns a 2017 Kia Sorento. The contact stated while driving 75 MPH, the vehicle started to decelerate independently. The contact stated that the low oil pressure, the check engine, and the battery warning lights were illuminated. The contact was able to roll to a stop on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the drain plug was missing, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.

High oil consumption- needed to add additional oil before 3,000 miles post oil change. This has happened for the last three oil changes. This last time, exactly 3,000 miles post oil change, there was no oil at all. Oil sensor light went on to indicate low oil.

When the car had engine light was on at 60200 mileage, the dealer replace the engine in 2021. I have the same symptom in 2021 and engine light on. The dealer did diagnosis and said cvvt problem. The dealer refused to cover it with the extended warranty. I can't drive the car because of not enough power to speed-up on high way.

First and foremost I am the 2 owner of this vehicle with only 38,000 miles, my 82 mother gave me the car with 22,000 miles on it b/c she barely drives anymore. The car is in excellent condition until I started noticing that the steering wheel was sticky and it is difficult to control the vehicle, the oil pressure and the traction control light would come on and off intermittently. In addition, while in park or driving the speedometer would display dashes and then display inaccurate speeds going up and down until reaching 95 miles on the display then, would go to dashes, and then everything would return to normal. I took the vehicle in the last months of 2022 to the dealership which they failed to acknowledge and display lights and any problems with the steering wheel. I took the vehicle home and the oil pressure light started displaying...

The contact owns a 2017 Kia Sorento. The contact stated while exiting the highway at 15 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle and parked the vehicle in a parking lot. The next day, the contact's father towed the vehicle to her residence. The following day, the vehicle was towed to a dealer. After a week at the dealer, the contact was informed that the engine had seized and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 138,492.

Engine stopped working while I was driving due to a rod bearing issue with no warning. No engine lights, low oil lights, etc came on to warn me. Luckily I was able to get to the side of the road and wait for a tow truck. Kia dealer said it was unrepairable due to "rod bearing" failure, and I needed a new engine. Kia has recalled/updated software for their 4 cylinder GDI engines for a "rod bearing" engine failure issues but not the V6. Kia has also settled a class action lawsuit due to this failure - but only in the 4 cyl engines. The V6 is also having this problem. Dealer quoted nearly $10,000 for a new engine, I chose to sell the vehicle at a loss instead.

i HAVE A 2017 KIA SORENTO i PURCHASED THIS VEHICLE SEPTEMBER 2021. SINCE PURCHASING THIS TRUCK i have had problems with oil consumption.the engine constantly burn oil. I have taken to king KIA in Gaithersburg md . where I'm now being told it keep failing the oil consumption test. and that a combustion cleaning need to perform. AS I RESEARCHED THIS ISSUED I WAS SHOCK TO SEE THAT THIS IS AN ON GOING PROBLEM AND THE NUMBER OF COMPLAINTS WITH KIA. kia need to be held responsible for these problems NOT THE CONSUMERS. THIS SHOULD BE A RECALL.

This involves a 2017 Kia Sorento. 1.350 miles after a scheduled oil change I checked the oil and found it was 3 quarts of oil low. The color of the oil on dip stick was blackened. I have been topping off the oil every 400 miles with another quart of oil. I visited a local Kia dealership and talked to a maintenance person who told me to stop adding oil and it would eventually "freeze up" and they would replace the engine. They also told me that Kia had extended the warranty on this type of engine to 999,999 miles. This tells me that they expect to replace the engine eventually. Their advice above sounds stupid and extremely dangerous. If I hadn't checked the oil level after 1.350 miles it would have run out before the next scheduled oil change. This could have happened during rush hour traffic and would...

We had two issues develop. The first issue developed about 30k miles after purchasing it new. The car would accelerate unevenly and after long drives the car would lurch during acceleration after starting from a stop. The lurching would continue for a few days before disappearing. No tech could reproduce it. They tried multiple times to reset the software and found no other issues. After a normal fuel injection cleaning at 100k miles, the lurching eased, but still remained. The issue was never resolved. The second issue came up at 108k. We heard a strange noise from the front right of the car when accelerating, but no indicators. The next day the engine light starts flashing and the car is vibrating, so we take it to the dealer the next morning. The engine oil is extremely low and the engine needs to be replaced because 3 valves are miss firing!!!!...

Burning a lot of oil

There is an issue with the oil plug. Constantly leaking oil. I have spoken to several other individuals who have the same problem. The oil leaks can cause a completely empty oil compartment resulting in a blown motor. Walmart super center brought it to my attention. Also, the Kia dealership was notified that the oil was leaking at the time of service but did not seem concerned. The oil light will briefly come on when going down a hill. No flashing lights or visual indicators unless you see the brief oil light. There is also rattling in the engine area that gets worse as the oil gets lower. Very annoying but the biggest concern is the leaking oil.

On several occasions while driving down the highway at night going approximately 60-65 mph headlights, tail lights go completely out. With my whole family in the car but Thank God we have never been in an accident as a result of this. No recall information has been received even though I see plenty of complaints. The last 2 times I’ve gotten an oil change within 1500 miles my oil light comes on and when I check, there is low oil or no oil.

Driving on Interstate Highway at speed limit 70 mph, car starts slowing down rapidly. Looked at dash engine light flashing, put the hazard lights on and pulled to left temporary emergency pullout lane coasting at 20 mph. Had to wait for big gap in traffick to get to right hand side of Interstate, hoping engine didn't seize up in middle of highway. Was able to find area wide enough to be clear of oncoming traffick. Called for roadside service. Car was pulled up on wrecker, taken to Kia dealership. I was told they would inspect car asap.The service advisor called the next day late. Told me they would be replacing the engine in car with a remanufactured engine.

The contact owns a 2017 Kia Sorento. The contact stated that after a routine oil change was performed, a month later the oil warning light illuminated. Upon inspection, the dipstick displayed that a quart of oil was needed. The contact stated that after adding oil, the oil light turned off. The vehicle was then taken to an independent mechanic where it was inspected, and the mechanic informed the contact that the oil was low, and that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not covered under recall. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and the contact was provided a case number. The failure mileage was approximately 65,895.

Sudden Engine Failure: My car died in the middle of a highway on-ramp lane, so I had to call 911 to ask a police officer to come help. Our car came to a complete stop with no warning signs prior. My car was driving totally fine up until that point and then suddenly this happened on the highway. This put ourselves at risk (myself and my 2 children in the car), and it put everyone behind me at risk of rear-ending me, as traffic was moving. During the incident, the engine would not turn over at all. I waited about 10 minutes for a state trooper to pull up, while cars and big trucks whizzed past my stopped car on both sides. When the state trooper arrived, he called the highway department, and someone from the highway department came and pushed my car to the shoulder so that we could...

burning oil and oil light coming on getting oil changed within 3000 miles and it is getting worse

I have an engine oil consumption issue. I am running out of oil before 1,000 miles. I have had this issue checked out at my local mechanic and at the Kia dealership in Hurst, Texas. They are recommending that I bring the unit back for a process of three visits paying out of pocket for an issue that is clearly visible. I do not have any lights on my dashboard and the oil is being burned for some reason. I purchased this car used and have not even had it for a year, and here lies a major problem. I feel this issue is placing my safety at risk. The car is starting to stutter when pulling off and when I take it for service, it keeps saying low oil. It's unethical to have to get oil changes every 30 days.

The contact owns a 2017 Kia Sorento. The contact stated while stopped in an intersection at a traffic signal, the vehicle was making an abnormal rattling sound, coming from the engine compartment, and the vehicle then stalled. The contact stated that the battery and oil warning lights were illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact had the vehicle towed to a residence. The vehicle had not been diagnosed by a dealer or an independent mechanic. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.

Engine burns an astronomically ludicrous amount of oil. Yes available for inspection. There have been no personal or other safety risks as I’ve kept up on maintenance by monitoring the oil level on a weekly basis. In time, however the oil consumption may exceed typical volume consumed and the engine may seize up. The problem has been addressed, confirmed with the dealer, to which I was told this is common and the top half of the motor would need speciality disassembly and cleaning for the unreasonable amount of close to $4,000. No other inspections have happened. No, no oil light notice. On 5/1/23 I had to add 2.5 quarts of oil, no oil appeared on the dipstick. This car burns more oil than my 1995 Saturn sl2 used to burn at 180,000 miles. I’m terribly disappointed with the manufacturing of this engine. How can something be efficient and better if...

High consumption of oil (5 qrts in a week and a half). It failed the recommended test set forth by manufacturer and no one will fix it until it stalls or seizes. Major safety risk since they know of the problem and will not fix until it is too late.

We bought our 2017 Kia Sorento new from the Kirby dealership in, CA. The first 100k miles we took it faithfully to the dealer for all suggested service. For years it has had oil leak, oil where it should not be in the engine, and serious oil consumption issues. They did not solve the issues despite bringing it in many times. 9/2022 the engine completely shut down on the freeway in a very dangerous area. At 115k miles it happened again 3/23 in the exact same place, with the same symptoms. This time they say it is not covered and quoted us over $7k for an engine replacement. We escalated to management and corporate, they have all denied responsibility, given us many reasons why, all that we do not agree with. Each person we have talked to has given a different reason. I joined the Engine Failure- Kia/Hyundai group on...

A broken connecting rod punctured the engine block which resulted in engine oil escaping. The leaking oil caught fire while it was being driven down a highway. My son was driving at the time. He could have been killed had he not noticed the fire and stopped the vehicle. There were no warning lamps\lights on until after the fire occurred. Because Kia stated that the engine in my car was not part of the previous recall, and my insurance company did not consider it a total loss, I chose to put ~$10,000 into the car to have a used engine installed. (A used engine that most likely has the same safety issue) See this article about other Kia owners being told that this issue not covered under the previous recall since it didn't cover their year\make. I fall into this category as well. Kia has refused to acknowledge there being...

This 2017 Kia Sorento burns oil so excessively that it has stalled at times creating unsafe driving conditions. More so, it seems that Kia is aware of this issue but not moving to fix it. The date is for the most recent stalling.

My car is excessively burning oil. I have Had oil consumption tests done and it has come back excessive. I got the recommended engine cleaning done. They said this fixed the problem. Here I am Less than 3000 miles later and my oil is dry again. I only drive to and from work (5ish miles a day) and longer spouts on the weekends. Kia does not want to honor this and fix it. They know it’s a problem and everyone at the service will tell me they know but corporate won’t make it right.

The contact owns a 2017 Kia Sorento. The contact stated that after starting the vehicle, a clicking noise was heard coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the crankshaft and the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact related the failure to NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

First issue: Computer fails to throw codes for issues like low oil or engine overheating because of a cracked radiator that was bone dry when the mechanic looked at it. At the time of the incident with the cracked radiator, mechanic checked fuses and system but could not find any issues. However, they agreed that check engine light should have come on. But it did not. Second issue: Oil some how magically disappears out of the engine, and because of this, I'm now stuck, with a worthless car that I'm going to have to abandon about 900 miles from my home because it'll cost too much to replace an engine. Even the mechanic that looked at it said it wasn't worth spending the money on replacing the engine. Think about the level of absurdity because that's a big amount of labor for them and they recommended against spending money on...

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. While shifting from first to second gear, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer five times however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. While driving, there was an abnormal ticking noise detected. The vehicle was taken to an independent mechanic who changed the oil. The vehicle was taken to another local dealer, Fredy Kia 11711 Gulf Fwy, Houston, TX 77034 where it was diagnosed there was no oil in the vehicle. The dealer informed the contact that the engine was consuming an abnormal amount of engine oil. There was a leak coming from the engine and it was diagnosed that the transmission and engine needed to be replaced....

Driving on interstate when vehicle began to lose power, going slower and slower. Exited highway and suddenly the entire dashboard lit up and the car shut off. There had been NO INDICATION of a problem prior to this point. I was 500 miles away from needing an oil change. Had car towed to dealership where they told me there was no oil in the car. How is that even possible, when there had been no oil leakage. (I park in the same two places every day.) 1) How does a car burn through all the oil like that with no indication of a problem? 2) Why wouldn't the low oil sensor come on in the car if this were the case? I had to replace the engine at at cost of over $6000.

The contact's daughter owns a 2017 Kia Sorento. The contact stated that while her daughter was driving at approximately 55 MPH, there was a knocking noise coming from the engine compartment and the vehicle was stalling. The contact's daughter was able to pull over to the side of the road, and the vehicle then lost motive power. No warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 79,210.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact referenced NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. The VIN was not available.

After owning this car for four years and performing regular oil changes, it suddenly started knocking and stalling. I immediately checked the oil, which was not even registering on the dipstick (despite an oil change not due for another 2,800 miles). I added almost 4 Qt of oil. We were able to make it home and have a mechanic confirm that it needs a new engine. It has only 82,000 miles. I'm glad that we stalled just BEFORE getting on the snowy highway, otherwise, who knows what would have happened to my entire family.

My husband was driving and said he heard a knocking noise. We pulled over and had no oil. We put 5 quarts in and drove to the Kia dealership in Huntsville AL. We kept losing power and stalling while we drove. They said we needed a new engine. It was a known issue but not under warranty or recall. They quoted us over 14k to fix it. We trailered it home and have been praying for a recall since it is a known issue. I saw people on a facebook group say to report the problem to you. They have had luck getting help from your department. I originally leased the vehicle and the bought it after lease was up. I still owe on the vehicle and have kept up on maintenance. Thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C....