NHTSA Complaint #11539397 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11539397
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	May 18, 2023
Date Filed	August 18, 2023
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Excessive oil consumption. I get oild changes every 3 months at the dealership. I must add 6-10 quarts of oil inbetween these changes. I notified the dealer, but they are unwilling to replace my engine. I was told it needs to "blow up" before issue will be addressed. My 2017 Kia Sorento has 63,000 miles this issue started at 60,000 miles. It is outside my warranty as I am the second owner. This is not a safe approach from Kia, as i feel waiting for my car to "blow up" could cause injury to myself and others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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