NHTSA Complaint #11545057 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11545057
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	June 15, 2023
Date Filed	September 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I took my Kia SORENTO 2017 into my local Kia Dealership. June of 2021 my oil light came on when you turned hard left. They did oil comp. had me come in very 1,000 miles. By the third time they kept it and did deep clean and found the issue and fixed it. Once again my car is burning oil back in march and the dealership did nothing for me but a oil change. Waited until the next oil change and my oil light came on again than they said yes your burning oil again. Come back in 1,000 and we see how much it’s burning did it twice and suggested another deep clean. But the Manger of the service department step in and said we did that 2yrs go for her. Let’s do a quick clean at her next oil change. Since July have been going in to have the dealership top me car off.

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