NHTSA Complaint #11547634 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11547634
Vehicle 2017 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My Kia engine started consuming oil internally, with no external trace of a problem. First reported to Dealer at Service Appt on 5/16/23 (at mileage 58,370) and another on 9/25/23 (at mileage 61,789). I've had the car serviced regularly by this dealer. Only 3400 miles driven between those two appointments, but my engine consumed 4.5 quarts of oil during those 4.5 months. Copies of my service receipts are attached, with dealer's notations on the issue. The dealer service rep advised me that said there is nothing more they can do until the engine Fails. Then they'll contact Kia Corporate requesting total engine replacement, at no charge to me. They gave me Kia's Corporate phone number to call & report this problem to them, asking what they can do about resolving it for me. My car is still under Factory Warranty, and dealer said I have lifetime warranty on the engine. I found the following article reporting this problem, with comments from other owners experiencing the same issue: [XXX] Can NHTSA force Kia to take proper action, as a safety recall on this? - [XXX] [XXX] C: [XXX] E: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2017 KIA SORENTO

Other ENGINE Complaints

#11719501 I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine...
#11717526 oil light in past week would come on for short time then go out, i brought to kia cape coral, fl. see video attached ...
#11716788 Going down the interstate on 2/7/26, 56 miles from home and my Kia lost power, no lights or warning, loud bang from t...
#11716474 To Whom It May Concern, I am the owner of a 2017 Kia Sorento and have recently experienced excessive oil consumption ...
#11714875 This uses oil. It takes 16 ounces or more every 400 miles.

Recent Complaints for the 2017 KIA SORENTO

#11719501 ELECTRICAL SYSTEM I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine...
#11719501 FUEL/PROPULSION SYSTEM I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine...
#11715110 ENGINE AND ENGINE COOLING The contact owns a 2017 Kia Sorento. The contact stated that while driving at 35 MPH, the low engine oil pressure war...
#11712178 ENGINE AND ENGINE COOLING The contact owns a 2017 Kia Sorento. The contact stated that while coasting to a stop light, the check engine and tra...
#11710807 UNKNOWN OR OTHER I am writing to formally express my concern regarding the paint on my 2017 Kia, which has begun peeling and coming of...
Check any vehicle history by VIN - Free vehicle history report