2024 JEEP GRAND CHEROKEE Engine Problems

My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occasions. Recalls with no remedies. The car lost power on the interstate with my child in the car. This is going to cause death or serious injury. This car needs to be purchased back by Jeep. I am paying on a loan for an undriveable car at no fault of my own. I was told by the car salesman that this vehicle was in great condition. They knew the issues when selling me the car late last year.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact was unable to park in the garage. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacted and confirmed that the part for the recall repair was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 25,000.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 114,213.

When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back with no power forward even when attempting to accelerate causing potential collision with vehicle on the rear. Vehicle manufacturer refuses to service vehicle due to ongoing litigation and known problem.

• Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active safety recall related to potential fire risk. The vehicle is available for inspection upon request. • Safety Risk: The manufacturer has instructed owners not to charge the vehicle near structures and to park it away from buildings due to the risk of battery fire. This creates an ongoing safety concern because normal charging and garaging cannot be performed safely, altering how and where the vehicle can be operated and stored. After speaking with my homeowners insurance, if the home were to catch fire through this vehicle, the claim would be denied because there is an active recall stating not to charge the vehicle. • Reproduction/Confirmation: The condition has been confirmed by the manufacturer through the official recall notice. The dealer has not attempted a repair because no remedy is currently available. Despite visiting...

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the contact was informed by dealer and the manufacturer that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The manufacturer and a local dealer were contact regarding the recall, and the contact was advised that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

This complaint is being filed as an update to prior NHTSA complaints regarding the same vehicle and Recall 78C. The issues described below remain unresolved. My vehicle is subject to Recall 78C, which warns of a defect that may result in catastrophic engine failure due to an engine block casting issue. The recall was issued approximately 90 days ago, and the status remains listed as “remedy under development,” with no repair available and no timeline provided. Since the recall was issued, I have contacted Stellantis three separate times in writing requesting: confirmation whether the vehicle is considered safe to operate while the recall remains open, and transportation accommodation while no remedy exists. None of these emails have received a response. I also contacted two authorized Jeep dealerships seeking transportation assistance. Both initially stated they do not provide loaner vehicles and are not required to follow corporate directives. Both later stated...

Component Failure: This vehicle has suffered a recurring "Loss of Motive Power" (LMP) while in motion. On [XXX], for the third time, the internal combustion engine shut off completely while the vehicle was being driven in traffic. The vehicle is available for inspection upon request. Safety Risk: This incident occurred on a public road in New York during a severe winter storm with over a foot of snow on the ground. There were two children in the vehicle. The sudden loss of propulsion in heavy traffic and hazardous weather conditions created an immediate risk of a rear-end collision and left my family stranded without power or heat in freezing temperatures. Confirmation & Inspection: This is a documented, repeat failure. The manufacturer has confirmed the defect previously and even reimbursed me for a prior repair attempt. However, the issue remains unresolved. The vehicle was inspected by an authorized Jeep dealer during...

Manufacturer officially admits a risk of catastrophic engine failure and vehicle fire due to sand contamination, but states that no remedy is available. There is no remedy for the engine fire risk (Recall 78C). I do not feel safe driving this vehicle. The dealership (Fred BEANS, Doylestown PA) confirmed the recalls but cannot fix the engine issue. I am requesting a vehicle repurchase (buyback) because the safety risk is unresolvable at this time. ​I am filing this complaint because my 2024 Jeep Grand Cherokee 4xe is subject to a high-priority safety recall (25V-766) involving catastrophic engine failure and vehicle fire risk. ​Despite the manufacturer admitting that a remedy is currently unavailable, I have attempted to resolve this through Jeep Customer Care (Case #95326573). However, the Case Managers have failed to provide any resolution or safety assurance. I have informed them that I do not feel safe operating a vehicle that...

CRITICAL RECALL: NHTSA 25V-766 / FCA 78C (NO REMEDY AVAILABLE SINCE NOVEMBER 6, 2025) Status: INCOMPLETE - REMEDY UNDER DEVELOPMENT Risk Level: CATASTROPHIC Safety Risks: • Sand contamination in the engine from a manufacturing defect • Catastrophic engine failure • Vehicle fire • Unexpected and unrecoverable loss of propulsion while driving • Vehicle crash without prior warning • Risk of occupant injury or death • Risk of injury to persons outside the vehicle • Property damage Current Status: 'Remedy is under development' - NO FIX EXISTS. This recall has been open for 82 DAYS (since November 6, 2025) with no estimated timeline for repair parts availability. For nearly three months, FCA US has acknowledged that this catastrophic defect exists but has failed to develop or provide any remedy. Recall 78C: "The 2.0L engine in your vehicle may be contaminated with sand from the casting process. Sand from the casting process...

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his son was driving 50 MPH on the expressway in subzero temperatures, the vehicle started to shake abnormally. The driver pulled over and noticed oil on the undercarriage of the vehicle. The driver waited for three hours in hazardous weather for tow truck assistance. The vehicle was towed to an independent mechanic who determined that the PCV valve had frozen and referred the contact to the local dealer for assistance. The vehicle was towed to the local dealer, but the dealer was closed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and determined there was no warranty coverage on the vehicle for the failure. No assistance was provided. The failure mileage was approximately 100,000.

My vehicle is subject to FCA Recall #78C / NHTSA Recall #25V-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted Stellantis Client Services to request guidance regarding safe operation of the vehicle while this recall remains unresolved and to inquire about any interim accommodations or support. Stellantis has advised me in writing that no assistance, accommodations, or compensation are available at this time and that I should wait until a remedy becomes available. Given the severity of the risks acknowledged in the recall and the absence of any interim safety guidance or mitigation measures, I am submitting this complaint to document the situation and request review.

My 2024 Jeep Grand Cherokee 4xe is subject to two active safety recalls that have rendered it unusable for over one month. RECALL 1 - BATTERY DEFECT: Vehicle subject to recall for high-voltage battery issues. Stellantis installed software to throttle charging but has NOT replaced the defective battery components. This is a temporary workaround, not an actual repair. The manufacturing defect remains in the vehicle. RECALL 2 - ENGINE SAND CONTAMINATION (Recall 78C/25V766): Vehicle may have engine contaminated with sand from casting process. Stellantis's recall warns of catastrophic engine failure, vehicle fires, and unexpected loss of propulsion. When I contacted Stellantis, I was told there are NO parts available and NO timeline for repair. IMPACT: Due to fire risk and catastrophic failure potential, vehicle has been sitting unused for over one month. I cannot safely drive it. MANUFACTURER RESPONSE: Stellantis refuses buyback despite having no ability to repair these manufacturing...

The contact owns a 2024 Jeep Grand Cherokee. The contact was informed by the dealer that the VIN was associated with NHTSA Campaign Number: 25V766000 (Engine); however, parts were not yet available. The dealer confirmed that the recall repair could not be completed due to parts unavailability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

2024 Jeep Grand Cherokee 4xe, Vehicle bought new in July 2025! 3 incidents of loss of propulsion occurred while city driving from August to October in 2025. Recall 73C performed on Oct 22, 2025! On 11/18/25 requested vehicle inspection from Mcinerney auto center (Troy) per advise from Mcinerney Dealership (Alpena). While test driving had a sever transmission failure which vehicle had to be towed back to auto center. Vehicle remained on lot for 7 days with no repair! Towed (AAA) to Jim Riehl’s Friendly (Romeo) and determined sever leak from transmission. Fixed with no apparent issue with trans. Vehicle driven in hybrid mode without battery charged from Dec 4,2025 until Jan 19, 2026!!! Recall 68C performed on Jan 20,2026. Now we have recall 78C (Nov 2025) with no fix insight!!! This recall is sand in the engine from casting process! This can be a long term problem along with the...

The contact's mother owns a 2024 Jeep Grand Cherokee. The contact stated that the vehicle was difficult to start. Additionally, the transmission had failed to shift to drive, and the vehicle failed to turn off as needed. The vehicle was towed to the dealer, but the cause of the failure could not be determined. The contact was able to drive the vehicle to Lowe's and purchased and personally replaced the battery. The contact stated that the failure persisted, and the key fob was replaced. The contact stated that the vehicle lunged forward after shifting to drive(D). The vehicle also jerked while depressing the brake pedal as if the vehicle was attempting to accelerate. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer was contacted and advised the contact...

The vehicle is a leased 2024 Jeep Grand Cherokee that was taken out of service due to two manufacturer safety recalls. The dealership retained possession of the vehicle for approximately eight (8) days to complete recall-related repairs. During this period, the vehicle was not safe to operate and no loaner vehicle or alternate transportation was provided. The dealership instructed us to obtain a rental vehicle, stating verbally that it would be covered. Relying on this instruction, we incurred rental and transportation expenses. After returning the rental, we were forced to rely on other private transportation, including Uber, solely because the recalled vehicle remained unavailable. Despite the vehicle being disabled due to manufacturer safety recalls, the manufacturer has refused to fully reimburse these transportation costs. Throughout this period, we continued to pay our monthly lease payment in full and had no reasonable means of transportation. The vehicle has now been returned....

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was driving roughly and hesitated while accelerating. The manufacturer was made aware of the issue. The failure mileage was 100.

I have this 2024 Grand Cherokee 4xe on lease and it has had multiple safety recalls since I have acquired this vehicle. The latest recall has no fix and can result in an engine fire. Not only do I not feel safe in this vehicle; I am unable to charge the battery b/c this can cause a fire. This negates the purpose of having this vehicle and paying a premium for it. NHTSA campaign number: 25V741. Jeep’s current recall number is 68C. Prior recall numbers were 24V720 and 23V787. I am requesting an early termination of this lease w/o penalty. I have filed a complaint with the BBB and contacted Stellantis directly and they refuse to take back the car due to a recall.

I am reporting a safety concern involving a 2024 Jeep Grand Cherokee Summit 4xe. In under 15,000 miles, this vehicle has been subject to multiple safety recalls, including: Recall 78C – Engine fire risk (no remedy available) Recall 68C – Engine fire risk Four additional recalls, and Two engine warning events, indicating potential drivetrain or electrical instability The repeated nature of these defects, particularly multiple engine fire–related recalls, raises concern about the ongoing safety of this vehicle platform. There is currently no available remedy for Recall 78C. Despite this, the vehicle remains in active service under a lease, creating a situation where safe operation cannot be reasonably assured. I am requesting NHTSA review of: the adequacy and timeliness of remedies for these recalls, whether affected leased vehicles should remain in service when no fix exists, and manufacturer handling of vehicles with repeated safety failures.

My 2024 Jeep Grand Cherokee 4xE has been at the dealership service center since [Date] due to the recall identified as NHTSA Campaign 25V766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compartment fire. Safety Risk: This issue puts my safety and the safety of others at risk because the vehicle could lose power while driving or catch fire unexpectedly. Confirmation of Problem: The problem has been confirmed by the dealership, and they advised that the remedy is still under development. Inspection: The vehicle has been inspected by the manufacturer’s authorized service center, but no repairs have been performed because there is no available solution. Warning Signs: There were no warning lamps or messages prior to the...

Electrical failure. Received the car about 5 months after liquids from the car were leaking on top of the battery, causing corrosion on the battery. Most recently check engine light went on and car began to overheat on its own. Hot air did not work and only cold air would come on. Car continued to say temperature too hot and began to smell like smoke.

Multiple critical safety defects since January 2024 purchase: TRANSMISSION: Sudden transmission failures with complete loss of power while driving requiring emergency repairs. BATTERY SYSTEM: 4xe hybrid battery system failed multiple times, vehicle inoperable. SIX UNREPAIRED SAFETY RECALLS including URGENT FIRE RISK (NHTSA 25V141000). COMPUTER SYSTEM: Repeated crashes affecting dashboard warning systems and vehicle controls while driving. ENGINE: Multiple performance failures causing unsafe loss of power. OUT OF SERVICE: Over 30 days total for warranty repairs. Problems persist after multiple dealer repair attempts. DEALER/MANUFACTURER: Stellantis refuses adequate remedy despite clear defects. Vehicle poses serious ongoing safety risk. Request investigation for recall expansion beyond current 6 unrepaired recalls.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Avis rented me this car with an active safety recall. The key fob even had a small sticker on it that had "Safety Recall" handwritten on it, indicating they were aware there was an active safety recall (these things are literally lighting on fire) -- and put me and my family's lives at risk. This is a flagrant violation of the Raechel and Jacqueline Houck Safe Rental Car Act. They refused to fully refund me for this glaring breach in safety.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the part to do the recall repair for the engine was not yet available. The contact stated that while driving into a parking space, the contact switched the gear knob from drive(D) to park(P) and the vehicle stalled. No warning lights were illuminated. The vehicle restarted. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer's number was an automated recording, and an error message was provided. The failure mileage was approximately 12,900.

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V472000 (SEATS), 25V576000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the part to do the engine repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine revved unexpectedly and then resumed normal driving. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 32,000.

I am reporting unresolved safety issues involving multiple open recalls on my Jeep vehicle, including a high-voltage battery recall and an engine recall with no available remedy. Jeep has advised owners not to recharge the vehicle and to park away from structures or other vehicles due to fire risk, yet also states that owners may continue driving the vehicle. However, the vehicle automatically regenerates battery charge during normal driving even when regenerative braking is turned off. This behavior was not explained in the recall notice and creates confusion about how to safely operate the vehicle while complying with the “do not recharge” guidance. I am also experiencing intermittent Automatic Emergency Braking (AEB) warning alerts, which raises additional safety concerns while driving under recall conditions. Another open recall related to the engine currently has no available remedy and has been unresolved for an extended period of time. Despite the safety nature...

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact then received a second notification for NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that the Hybrid battery failed to charge as needed. The vehicle was taken to the dealer where the contact was informed that the part was not yet available. The contact also stated that the vehicle was unable to start at the dealer. The manufacturer was made aware of the issue, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The approximate failure mileage was 4,000.

Transmission sticks and does not change gears which causes motor to run with extreme high RPMs. Must pull over on side of the road to stop and reset transmission. There have been multiple electronic issues resulting in numerous diagnostics. Also malfunctioning cameras sensors. The local Jeep dealer said there are known problems, but no repair options at this time.

Battery system still malfunctions after both 73C and 68C were performed by dealer. After these "updates to software" my battery discharges to unusable levels. This occurs after a full charge and the vehicle sets for three to four days locked and parked. I have not had the use of my hybrid system now for over three months. I'm having to drive using engine only and getting only 22 miles to the gallon, well under the advertised on the window sticker mileage. Keeping in mind that the engine is also under recall, with sand in the engine, with NO remedy in sight until second quarter of next year. Vehicle is totally unsafe to drive and my local dealer is trying to find a solution, however, stellantis has nothing in the works to fix the problems. I'm [XXX] and a failing vehicle could lead to my injury or death. INFORMATION REDACTED PURSUANT...

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the vehicle was inspected, and the contact was made aware of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). The vehicle was taken to the dealer; however, the contact was informed by the dealer that parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

To Whom It May Concern, My name is [XXX] . I am a Florida resident and the lessee of a 2024 Jeep Grand Cherokee 4xe, VIN [XXX] . Due to repeated and serious mechanical and electrical failures involving the hybrid system, I have already retained legal representation. My Lemon Law case is currently being handled by: CPLG – Consumer Protection Law Group Despite this, the situation continues to worsen and the process has become unreasonably prolonged. Major components, including the hybrid battery, have already been replaced. Nevertheless, the vehicle continues to experience recurring failures. Importantly, the vehicle previously remained at a Florida dealership for approximately eight (8) months for repairs, and the issues still were not permanently resolved. At this time, the vehicle is once again in service at a dealership in Hendersonville, North Carolina. I have now been waiting for the third consecutive week with no clear timeline for...

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

This is a follow-up to my previous complaint. My 2024 Jeep Grand Cherokee continues to show safety-related system failures that have not been addressed by the dealership or Stellantis. The main new issue is a malfunction in the regenerative charging system. I have this feature turned OFF, yet the vehicle continues to engage regenerative charging while driving. This indicates a failure in the system’s control logic. I am also experiencing intermittent AEB system warnings. The AEB warning light activates randomly during normal driving with no obstacles present, creating uncertainty about whether the system will operate properly when needed. I reported these new issues to the dealership, but they stated they cannot schedule service until after Christmas and cannot provide a loaner vehicle. Stellantis has also not offered a solution. I am forced to continue driving a vehicle with malfunctioning safety and braking-related systems. This is an unresolved and escalating safety...

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact parked the vehicle due to safety concerns. The failure mileage was unavailable.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was scheduled for a service appointment the following week. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts were not yet available. The contact stated that the fire risk was a major concern with the unrepaired recall. The manufacturer was made aware of the failure but provided no assistance. In addition, the manufacturer was made aware of the concern regarding the unrepaired recalls and that parts were not yet available. The failure mileage was approximately 20,000.

I am leasing this vehicle for 3 more years. This vehicle has been nothing but trouble since day 1. Last winter it stopped running on the interstate during a blizzard and I had to coast in traffic to the side of the highway. They have come out with more recalls stating the batteries can catch on fire and the engine can catch on fire with no remedy to fix them. I can't plug it in, even though it's an EV. And they're saying to park outside away from structures. It is the middle of winter right now. I shouldn't have to park outside. I don't feel safe in this vehicle. If no fix, they should be replacing these vehicles with no penalties.

I am filing a complaint regarding my 2024 Jeep Grand Cherokee 4xe, which currently has a high-voltage battery fire-risk recall with no remedy available. This recall states the vehicle should not be parked in garages or near structures due to fire risk. This makes the vehicle unsafe to use as intended. My vehicle has also experienced four total recalls, repeated check-engine warnings, and it was in the service department recently (within the last week) with no mention of the battery recall and no resolution for the ongoing issues. I have attempted to contact my dealership (Fred Beans Chrysler Dodge Jeep Ram, Doylestown, PA) and the General Manager but have received no response for over a week regarding options for a safe loaner vehicle or next steps. The lack of remedy, the safety risk of fire, the inability to safely park or charge the vehicle, and the dealership’s failure to respond...

Vehicle is subject to Recalls 68C (Fire Risk) and 78C (Loss of Propulsion). Manufacturer states remedy is 'Not Yet Available.' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard and risk of catastrophic engine failure on public roads.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving 50 MPH, the vehicle lost motive power. The driver was able to pull over to the side of the road. There was no warning light illuminated. The driver was able to restart the vehicle after approximately 30 minutes, and the driver resumed driving. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine), and related the failure to the recalls; however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where an unknown software update was performed, and the contact was advised not to use the hybrid system of the vehicle. Additionally, the contact stated that the vehicle failed to start intermittently, made abnormal clicking sounds, and was glitching. The vehicle was not repaired. The contact stated that the manufacturer...

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the RPM became elevated. The contact drove the vehicle to the shoulder of the road. The contact then turned off the vehicle. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started. In addition, the contact stated that the failure occurred once while attempting to drive forward from a stop light. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that due to the failure, the vehicle was unsafe to drive. The contact stated that the vehicle...

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine) and 25V741000 (Electrical System); however, parts to do the recall repairs were not yet available. The local dealer was contacted, and the dealer confirmed that parts were still unavailable. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

I purchased a used 2024 Jeep Grand Cherokee 4xe (approx. 64,000 miles) from EIDE Chrysler in Waite Park, MN on 9/30/2025. On the initial drive home, a “Service 4WD” warning appeared. Before I could return for the axle repair, a Check Engine Light for the hybrid system also appeared. After purchase, I also began experiencing exhaust fumes entering the cabin, which is a health and fire concern. At the time of sale, the dealership provided two contradictory recall printouts for the only recall they disclosed—one stated a remedy was available and one stated no remedy was available. I was verbally told the recall had been repaired. This was inaccurate. After the sale, I discovered that my vehicle now has two open NHTSA safety recalls, both with no available remedies: • 25V741 – High-voltage battery fire-risk recall (federal stop-sale order applies). • 25V766 – Engine contamination recall that may cause engine...

2024 Jeep Grand Cherokee 4xe — Ongoing Safety Defects With No Available Remedy I am reporting multiple unresolved safety defects on my 2024 Jeep Grand Cherokee 4xe that create a serious and ongoing risk of injury or death. I have contacted Stellantis bi-weekly since May, and my dealership has repeatedly stated they have no available repairs, no recommended remedies, and no ability to take the vehicle in due to outstanding recalls with no fix. I am being forced to operate a vehicle that is not safe to drive. 1. High-Pitch Electrical Hum and Continuous Cooling Fans While Parked/Off When the vehicle is turned off and not plugged in, it continues to emit a high-pitch electrical hum and the cooling fans run almost constantly. This behavior only occurs during charging or thermal management cycles, yet it happens while the vehicle is off, producing an abnormal load and possible electrical malfunction. Dealership...

•Battery not charging •“Service Hybrid System” message •Hybrid system malfunction warnings •Repeated system shutdowns or warnings related to propulsion

The contact owns a 2024 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

These vehicles need to be taken off the road and Stellantis needs to buy them back. 4 recalls all related to fires and/or failure of propulsion at speed that can cause accidents. Now I have 2 more open recalls, one for battery fire risk and another for the gasoline engine fire risk. Both the battery and gas engine systems on this vehicle are not safe enough to drive but there is no available fix for either. If the vehicles are unsafe enough to warrant these safety recalls with no fix then they should not be on the roads and those of us that are stuck with them should have relief from the manufacturer to get rid of them.

THIS HYBRID VEHICLE IS EQUIPPED WITH A BATTERY THAT CAN COMBUST AND CATCH ON FIRE. A REMEDY IS UNAVAILABLE - THE CAR IS A SAFETY PROBLEM TO MY FAMILY SINCE IT CAN NOT BE CHARGED OR HOUSED IN MY GARAGE. THIS CAR WAS LEASED FOR ITS HYBRID OPTIONS FOR MY TRAVEL TO WORK - BASICALLY I AM PAYING FOR A FEATURE I CAN NOT USE. I ALSO WORRY ABOUT MY FAMILY DRIVING IN IT AS WELL. I WAS NEVER INFORMED BY ANY CORRESPONDENCE FROM STELLANTIS REGARDING THIS RECALL - IT WAS DISCOVERED BY MY OWN RESEARCH FROM NEWS ARTICLES. THERE IS NO IMMEDIATE REMEDY AND STELLANTIS REFUSES TO RELEASE ME FROM MY LEASE. THIS PROBLEM WAS CONFIRMED BY THE DEALERSHIP I LEASED THE VEHICLE FROM. THIS SUV IS AVAILABLE FOR INSPECTION AT ANY TIME