NHTSA Complaint #11708025 — 2024 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11708025
Vehicle 2024 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Battery system still malfunctions after both 73C and 68C were performed by dealer. After these "updates to software" my battery discharges to unusable levels. This occurs after a full charge and the vehicle sets for three to four days locked and parked. I have not had the use of my hybrid system now for over three months. I'm having to drive using engine only and getting only 22 miles to the gallon, well under the advertised on the window sticker mileage. Keeping in mind that the engine is also under recall, with sand in the engine, with NO remedy in sight until second quarter of next year. Vehicle is totally unsafe to drive and my local dealer is trying to find a solution, however, stellantis has nothing in the works to fix the problems. I'm [XXX] and a failing vehicle could lead to my injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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