NHTSA Complaint #11709098 — 2024 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11709098
Vehicle	2024 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	December 31, 2025
Date Filed	January 6, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Avis rented me this car with an active safety recall. The key fob even had a small sticker on it that had "Safety Recall" handwritten on it, indicating they were aware there was an active safety recall (these things are literally lighting on fire) -- and put me and my family's lives at risk. This is a flagrant violation of the Raechel and Jacqueline Houck Safe Rental Car Act. They refused to fully refund me for this glaring breach in safety.

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Recent Complaints for the 2024 JEEP GRAND CHEROKEE

#11719720 — ELECTRICAL SYSTEM — February 22, 2026 — My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occas...

#11719443 — VEHICLE SPEED CONTROL — February 20, 2026 — The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehic...

#11718065 — ELECTRICAL SYSTEM — February 15, 2026 — When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back ...

#11718065 — SERVICE BRAKES — February 15, 2026 — When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back ...

#11717919 — ELECTRICAL SYSTEM — February 13, 2026 — • Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active s...