NHTSA Complaint #11701662 — 2024 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11701662
Vehicle	2024 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	November 26, 2025
Date Filed	November 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

•Battery not charging •“Service Hybrid System” message •Hybrid system malfunction warnings •Repeated system shutdowns or warnings related to propulsion

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Recent Complaints for the 2024 JEEP GRAND CHEROKEE

#11719720 — ELECTRICAL SYSTEM — February 22, 2026 — My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occas...

#11719443 — VEHICLE SPEED CONTROL — February 20, 2026 — The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehic...

#11718065 — ELECTRICAL SYSTEM — February 15, 2026 — When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back ...

#11718065 — SERVICE BRAKES — February 15, 2026 — When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back ...

#11717919 — ELECTRICAL SYSTEM — February 13, 2026 — • Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active s...