NHTSA Complaint #11700455 — 2024 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11700455 |
| Vehicle | 2024 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
THIS HYBRID VEHICLE IS EQUIPPED WITH A BATTERY THAT CAN COMBUST AND CATCH ON FIRE. A REMEDY IS UNAVAILABLE - THE CAR IS A SAFETY PROBLEM TO MY FAMILY SINCE IT CAN NOT BE CHARGED OR HOUSED IN MY GARAGE. THIS CAR WAS LEASED FOR ITS HYBRID OPTIONS FOR MY TRAVEL TO WORK - BASICALLY I AM PAYING FOR A FEATURE I CAN NOT USE. I ALSO WORRY ABOUT MY FAMILY DRIVING IN IT AS WELL. I WAS NEVER INFORMED BY ANY CORRESPONDENCE FROM STELLANTIS REGARDING THIS RECALL - IT WAS DISCOVERED BY MY OWN RESEARCH FROM NEWS ARTICLES. THERE IS NO IMMEDIATE REMEDY AND STELLANTIS REFUSES TO RELEASE ME FROM MY LEASE. THIS PROBLEM WAS CONFIRMED BY THE DEALERSHIP I LEASED THE VEHICLE FROM. THIS SUV IS AVAILABLE FOR INSPECTION AT ANY TIME
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