NHTSA Complaint #11712890 — 2024 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11712890
Vehicle	2024 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	January 23, 2026
Date Filed	January 23, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2024 Jeep Grand Cherokee. The contact was informed by the dealer that the VIN was associated with NHTSA Campaign Number: 25V766000 (Engine); however, parts were not yet available. The dealer confirmed that the recall repair could not be completed due to parts unavailability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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Recent Complaints for the 2024 JEEP GRAND CHEROKEE

#11719720 — ELECTRICAL SYSTEM — February 22, 2026 — My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occas...

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#11718065 — ELECTRICAL SYSTEM — February 15, 2026 — When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back ...

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#11717919 — ELECTRICAL SYSTEM — February 13, 2026 — • Component/System: The high-voltage battery system in the plug-in hybrid propulsion system is subject to an active s...