2018 JEEP COMPASS — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

1,584

Owner Complaints

46 Crashes 9 Fires

6

Recalls

ACTIVE RECALL

101

Service Bulletins

0

Investigations

Overview of the 2018 JEEP COMPASS

The 2018 JEEP COMPASS has received a total of 1,584 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. 101 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (456 complaints), Electrical System (354 complaints), and Unknown Or Other (188 complaints).

Recalls for the 2018 JEEP COMPASS

NHTSA has recorded 6 recalls for the 2018 JEEP COMPASS, potentially affecting up to 223,265 vehicles.

Recall 18V524000 — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

| 12,779 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be...

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

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Recall 18V523000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 154,335 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

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Recall 18V279000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

| 2,761 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.

Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is...

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Recall 17V732000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 27,210 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.

Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.

Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.

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Recall 17V740000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 25,823 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.

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Recall 17V670000 — ENGINE AND ENGINE COOLING:ENGINE

| 357 vehicles affected

Defect: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

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Owner Complaints for the 2018 JEEP COMPASS

1,584 complaints have been filed with NHTSA for the 2018 JEEP COMPASS. Below is a breakdown by vehicle component.

Engine
Complaints: 456 7 Crashes 2 Fires 4 Injuries
Electrical System
Complaints: 354 3 Crashes 3 Fires 1 Injury
Unknown Or Other
Complaints: 188 1 Crash 1 Fire
Power Train
Complaints: 148 7 Crashes 4 Injuries
Exterior Lighting
Complaints: 61
Fuelpropulsion System
Complaints: 61 1 Crash
Service Brakes
Complaints: 59 5 Crashes 2 Injuries
Vehicle Speed Control
Complaints: 32 3 Crashes 1 Injury
Steering
Complaints: 28 2 Crashes 1 Injury
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 27
Electronic Stability Control Esc
Complaints: 25
Suspension
Complaints: 25 3 Crashes 2 Injuries
Air Bags
Complaints: 22 8 Crashes 1 Fire 8 Injuries
Visibilitywiper
Complaints: 16 1 Crash 1 Injury
Seat Belts
Complaints: 9 2 Crashes 1 Fire 4 Injuries
Structurebody
Complaints: 7 1 Crash 1 Fire
Forward Collision Avoidance Warnings
Complaints: 6 1 Crash
Engine And Engine Cooling
Complaints: 5
Parking Brake
Complaints: 5
Back Over Prevention Rearview System Braking
Complaints: 4
Electrical System12v24v48v Battery
Complaints: 4
Seats
Complaints: 4
Back Over Prevention Warnings
Complaints: 3
Lane Departure Blind Spot Detection
Complaints: 3
Wheels
Complaints: 3
Back Over Prevention
Complaints: 2
Back Over Prevention Camera System
Complaints: 2
Engine And Engine Coolingengineoillubrication
Complaints: 2 1 Crash
Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit
Complaints: 2
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 2
Lane Departure Assist
Complaints: 2
Visibilitysunmoon Roof Assembly
Complaints: 2
Electrical Systembody Control Modulebcm
Complaints: 1
Electrical Systempropulsion Systemtraction Battery
Complaints: 1
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 1
Engine And Engine Coolingengine
Complaints: 1
Equipmentelectricalinfotainment
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Forward Collision Avoidance
Complaints: 1
Fuel System Gasoline
Complaints: 1
Power Traindrivelinedifferential Unit
Complaints: 1
Seatsfront Assemblyseat Heatercooler
Complaints: 1
Service Brakes Hydraulicbrake Fluid Low Warning Lamp
Complaints: 1
Structure
Complaints: 1
Structureframe And Membersunderbody Shields
Complaints: 1
Visibility
Complaints: 1
Visibilityrearview Mirrorsdevicesexterior
Complaints: 1

Most Recent Complaints

#11715823 | AIR BAGS | | 60,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the engine was running and the check engine warning light illuminated. The contact made several attempts to move the vehicle; however, the steering wheel and the gear shifter were seized. The contact called a neighbor to the scene for assistance, and after several attempts, the vehicle restarted, and the contact drove the vehicle to the residence. Due to the failure, the vehicle was towed to the dealer, where a diagnostic test was performed. The dealer failed to determine the cause of the check engine warning light being illuminated; however, the contact was informed that the steering rack was loose and needed to be repaired. The steering rack was covered under warranty and was repaired. Recently, upon starting the vehicle, the air bag warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000
#11715823 | ENGINE | | 60,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the engine was running and the check engine warning light illuminated. The contact made several attempts to move the vehicle; however, the steering wheel and the gear shifter were seized. The contact called a neighbor to the scene for assistance, and after several attempts, the vehicle restarted, and the contact drove the vehicle to the residence. Due to the failure, the vehicle was towed to the dealer, where a diagnostic test was performed. The dealer failed to determine the cause of the check engine warning light being illuminated; however, the contact was informed that the steering rack was loose and needed to be repaired. The steering rack was covered under warranty and was repaired. Recently, upon starting the vehicle, the air bag warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000
#11715790 | UNKNOWN OR OTHER | | N/A miles
Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially during acceleration. It jerking movement. My car will shift into neutral by itself and sometimes it won't even shift into gear at all when trying to put it into drive.
#11713897 | ENGINE AND ENGINE COOLING | | 33,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle started to experience several failures. The contact stated that while driving at various speeds, the coolant temperature gauge rose, and the vehicle experienced reduced power or stalled. The check engine warning light and two other unknown warning lights were illuminated. The contact was unable to pull over to the side of the road. The contact stated that the vehicle failed to restart at first attempt on some occasions. The contact stated that the failure had also occurred while at a complete stop at the stoplight. The contact stated that the failure nearly caused other vehicles to crash into the vehicle on several occasions. The vehicle was taken to the dealer, where coolant hoses and tubes were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
#11713725 | ELECTRICAL SYSTEM | | N/A miles
My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will hesitate to turn back on and or even not start again at all and you have to fully turn the car off and back on.

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Safety Rating for the 2018 JEEP COMPASS

The 2018 JEEP COMPASS received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★☆☆ (3/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2018 JEEP COMPASS

Chrysler (FCA US, LLC) has issued 101 technical service bulletins (TSBs) for the 2018 JEEP COMPASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

9100165 — EQUIPMENT

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

08-235-22 — EQUIPMENT:ELECTRICAL:INFOTAINMENT

UCQ UAQ UGQ and UDQ Radio Enhancements Software Updated to 18.8 Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA)..** ? Navigation voice prompts...

08-003-22 REV. A — EQUIPMENT:ELECTRICAL:INFOTAINMENT

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black...

S228A000028 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

1808222 — VEHICLE SPEED CONTROL

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in...

1808222 — EXTERIOR LIGHTING

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in...

1808222 — WHEELS

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in...

1808222 — POWER TRAIN

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in...

1808222 — EQUIPMENT

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in...

1808222 — ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in...

Showing 10 of 101 technical service bulletins.

NHTSA Investigations for the 2018 JEEP COMPASS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JEEP COMPASS

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Other JEEP Models

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