2014 JEEP COMPASS — Problems, Recalls & Safety Data

The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.

The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.

The contact owns a 2014 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled, the steering wheel became inoperable, and the RPM went to zero. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle after approximately 15 minutes. The contact stated that the failure had been recurring intermittently. The vehicle was taken to an independent mechanic, where it was test-driven, and the failure was duplicated. The mechanic determined that the failure was related to NHTSA Campaign Number: 13V552000 (Engine). Several dealers and the manufacturer were contacted, and the contact was advised that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.

am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.

am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.