2019 JEEP COMPASS — Problems, Recalls & Safety Data
4/5
Safety Rating
536
Owner Complaints
2
Recalls
137
Service Bulletins
0
Investigations
Overview of the 2019 JEEP COMPASS
The 2019 JEEP COMPASS has received a total of 536 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 137 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (150 complaints), Electrical System (126 complaints), and Unknown Or Other (77 complaints).
Recalls for the 2019 JEEP COMPASS
NHTSA has recorded 2 recalls for the 2019 JEEP COMPASS, potentially affecting up to 579,934 vehicles.
Recall 20V208000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
| 425,599 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Consequence: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
View full details →Recall 18V523000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 154,335 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
View full details →Owner Complaints for the 2019 JEEP COMPASS
536 complaints have been filed with NHTSA for the 2019 JEEP COMPASS. Below is a breakdown by vehicle component.
Most Recent Complaints
2019 jeep compass, 65k miles Car started having misfires while accelerating and decreasing speeds.It stayed pretty consistent at all speeds! Shortly after the car overheated and stated coolant temperature too high. Had it diagnosed and it was confirmed oil is mixing in with the coolant meaning blown head gasket and more than likely engine rebuild/new engine. All regular maintenance has ALWAYS been done. It is absolutely unacceptable that so many people are reporting this same exact issue and nothing is being done. Every other comment is someone stranded or the vehicle has shut off while driving, for the ones whose engine hasn’t failed they are on the verge of doing so. The investigation into this needs to be reopened, how is this not a major safety concern with an obvious engine defect. Is it gonna take several bad accidents, or worse a death ? This needs to be addressed immediately.
Rear back up camera goes to blue screen randomly. Uconnect system frequently freezes and is unresponsive. It has in the past attempted to dial 911 and I couldn't cancel it . It did not go through because my phone is not connected but it is still an issue.
While driving my Jeep Compass's emergency parking brake engaged on its own. I thought I was hit by another vehicle since it was so abrupt. I was able to disengage it after several minutes and as I turned my hazards on and drove home, the emergency brake engaged again on its own. This was a major safety issue and after getting the vehicle home, I was able to call and get it into a mechanic who was unable to find a code stored for the issue. He recommended I take it to a Jeep Dealership as they have softwares to run for the computer. The jeep dealership only was able to locate a code to replace the starter and replaced the starter but are unable to determine the issue for the e brake, unable to duplicate it, and are unable to tell me the Jeeps emergency brake won't turn on again on its own. I reached out to Jeep Cares on a jeep compass forum and was called by a representative who told me Jeep is aware of a rising number of people with the exact same issue as I stated.
My2019 Jeep Compass has a software problem with the radio in the dashboard. The screen is sometimes freezing.it is affecting my remote start,the screen turns black,then flashes vertical and horizontal lines.at times it shows octagon shapes ,altering settings,and losing all functionality.
I am submitting this formal complaint to report a serious and dangerous safety defect involving the auxiliary battery system in the 2019 Jeep Compass. Without sufficient warning, my vehicle suddenly lost power and shut down while driving in traffic due to auxiliary battery failure. This failure caused a loss of propulsion and significantly reduced vehicle control, leaving me vulnerable in active traffic with little to no time to safely react or pull over. This situation could easily result in a severe accident, serious injury, or loss of life. What makes this issue especially alarming is that this is not an isolated incident. There are thousands of documented complaints, forum posts, and consumer reports online describing the exact same failure pattern in the 2019 Jeep Compass. Many drivers report sudden stalling, warning lights appearing too late to prevent shutdown, and complete loss of power while driving at speed or in intersections. A vehicle that can unexpectedly stop in traffic due to a known battery system defect presents a catastrophic safety risk. The lack of adequate warning or fail-safe design places drivers, passengers, and surrounding motorists in immediate danger. This is particularly concerning given the widespread nature of the issue and the absence of an effective recall or permanent corrective action. Something must be done before someone is seriously injured or killed. I urge immediate investigation, accountability, and corrective measures- including a recall- before this defect results in a fatal accident. This defect undermines basic vehicle safety expectations and should be treated as a matter of urgency.
Safety Rating for the 2019 JEEP COMPASS
The 2019 JEEP COMPASS received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 JEEP COMPASS
Chrysler (FCA US, LLC) has issued 137 technical service bulletins (TSBs) for the 2019 JEEP COMPASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
9100166 — EQUIPMENT
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER: L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
1801923 — ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small...
1801923 — POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small...
1801923 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small...
18-008-23 — FUEL SYSTEM, DIESEL
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor...
18-008-23 — ENGINE AND ENGINE COOLING
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor...
18-008-23 — EXTERIOR LIGHTING
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor...
18-008-23 — ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor...
18-008-23 — FUEL SYSTEM, GASOLINE
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor...
18-008-23 — BACK OVER PREVENTION
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor...
Showing 10 of 137 technical service bulletins.
NHTSA Investigations for the 2019 JEEP COMPASS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JEEP COMPASS
- 2014 JEEP COMPASS — 516 complaints
- 2015 JEEP COMPASS — 172 complaints
- 2016 JEEP COMPASS — 430 complaints
- 2017 JEEP COMPASS — 374 complaints
- 2018 JEEP COMPASS — 1,584 complaints
- 2019 JEEP COMPASS (current)
- 2020 JEEP COMPASS — 240 complaints
- 2021 JEEP COMPASS — 117 complaints
- 2022 JEEP COMPASS — 365 complaints
- 2023 JEEP COMPASS — 74 complaints
- 2024 JEEP COMPASS — 76 complaints
Other JEEP Models
- JEEP GRAND CHEROKEE — 39,293 total complaints
- JEEP WRANGLER — 21,806 total complaints
- JEEP CHEROKEE — 20,448 total complaints
- JEEP LIBERTY — 11,694 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints