2023 JEEP COMPASS — Problems, Recalls & Safety Data

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N/A

Safety Rating

74

Owner Complaints

6 Crashes

2

Recalls

ACTIVE RECALL

108

Service Bulletins

0

Investigations

Overview of the 2023 JEEP COMPASS

The 2023 JEEP COMPASS has received a total of 74 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 108 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (11 complaints), Engine (7 complaints), and Forward Collision Avoidance Automatic Emergency Braking (6 complaints).

Recalls for the 2023 JEEP COMPASS

NHTSA has recorded 2 recalls for the 2023 JEEP COMPASS, potentially affecting up to 1,215,432 vehicles.

Recall 24V436000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 1,033,433 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for...

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Recall 23V576000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 181,999 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.

Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.

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Owner Complaints for the 2023 JEEP COMPASS

74 complaints have been filed with NHTSA for the 2023 JEEP COMPASS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719725 | STEERING | | N/A miles
The car sways back and forth and the steering wheel shakes.
#11719725 | SUSPENSION | | N/A miles
The car sways back and forth and the steering wheel shakes.
#11719725 | UNKNOWN OR OTHER | | N/A miles
The car sways back and forth and the steering wheel shakes.
#11716183 | ELECTRICAL SYSTEM | | N/A miles
NHTSA Safety Complaint Summary Component: Braking System / Electronic Stability Control / Electrical System Incident Date: November 5, 2025 Vehicle Mileage: 5,207 Description of Defect: While operating the vehicle at highway speeds on the Grand Central Parkway, the vehicle suffered a sudden and complete loss of primary braking function. Simultaneously, the dashboard displayed multiple critical system failures, including: "Service Electronic Stability Control," "Start/Stop Unavailable," "Service Park Brake," and "Dynamic Torque Service Required." The brake pedal became unresponsive/hard, requiring extreme force and distance to bring the vehicle to a stop, nearly resulting in a high-speed collision. This was a non-collision catastrophic mechanical failure of the braking and electronic control modules. Post-Incident History: The vehicle was held by an authorized manufacturer dealership (Hempstead Jeep) for over 60 days. Despite attempted repairs, the vehicle continues to exhibit electrical instability, including intermittent battery failure and charging system warnings. The manufacturer has been unable to provide a permanent remedy for the underlying electrical-to-braking system fault. This vehicle remains a severe risk to public safety and life. Thank You [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11716183 | STEERING | | N/A miles
NHTSA Safety Complaint Summary Component: Braking System / Electronic Stability Control / Electrical System Incident Date: November 5, 2025 Vehicle Mileage: 5,207 Description of Defect: While operating the vehicle at highway speeds on the Grand Central Parkway, the vehicle suffered a sudden and complete loss of primary braking function. Simultaneously, the dashboard displayed multiple critical system failures, including: "Service Electronic Stability Control," "Start/Stop Unavailable," "Service Park Brake," and "Dynamic Torque Service Required." The brake pedal became unresponsive/hard, requiring extreme force and distance to bring the vehicle to a stop, nearly resulting in a high-speed collision. This was a non-collision catastrophic mechanical failure of the braking and electronic control modules. Post-Incident History: The vehicle was held by an authorized manufacturer dealership (Hempstead Jeep) for over 60 days. Despite attempted repairs, the vehicle continues to exhibit electrical instability, including intermittent battery failure and charging system warnings. The manufacturer has been unable to provide a permanent remedy for the underlying electrical-to-braking system fault. This vehicle remains a severe risk to public safety and life. Thank You [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Safety Rating for the 2023 JEEP COMPASS

NHTSA has not yet tested the 2023 JEEP COMPASS in its New Car Assessment Program.

Technical Service Bulletins for the 2023 JEEP COMPASS

Chrysler (FCA US, LLC) has issued 108 technical service bulletins (TSBs) for the 2023 JEEP COMPASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

08-006-26 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Adaptive Cruise Control (ACC) Radar Vertical Misalignment Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster...

14-009-25 REV. C — FUEL/PROPULSION SYSTEM

Not applicable to vehicles built for US market. Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. ●...

S258A000021 — ELECTRICAL SYSTEM

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

08-387-25 — ELECTRICAL SYSTEM

Not applicable to vehicles built for US market. Alternator Decoupler Pulley Failure Customers may experience one or more of the following: ● The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. ● Vehicle will not start...

S2523000042 REV.A — FORWARD COLLISION AVOIDANCE: WARNINGS

Forward Collision Warning (FCW) Indicator On The Cluster.

08-337-25 — ELECTRICAL SYSTEM

Radio USB Update to R47.03.26 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** ● B15A1-00 - Media Port 1 Connection. ● B15A2-00 - Media Port 2 Connection. ●...

107215 — STEERING

CLOCKSPRING - STEERING COLUMN CONTROL MODULE

9100669 — ELECTRICAL SYSTEM

Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

18-061-25 — ELECTRICAL SYSTEM

Not applicable to vehicles built for US market. Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ● Low speed stall or engine delay following a long engine idle time in hot ambient temperatures with the engine running on regular unleaded fuel. If the engine were to stall,...

S2308000120 REV.D — ELECTRICAL SYSTEM

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

Showing 10 of 108 technical service bulletins.

NHTSA Investigations for the 2023 JEEP COMPASS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JEEP COMPASS

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Other JEEP Models

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