2023 JEEP COMPASS Electrical System Problems

NHTSA Safety Complaint Summary Component: Braking System / Electronic Stability Control / Electrical System Incident Date: November 5, 2025 Vehicle Mileage: 5,207 Description of Defect: While operating the vehicle at highway speeds on the Grand Central Parkway, the vehicle suffered a sudden and complete loss of primary braking function. Simultaneously, the dashboard displayed multiple critical system failures, including: "Service Electronic Stability Control," "Start/Stop Unavailable," "Service Park Brake," and "Dynamic Torque Service Required." The brake pedal became unresponsive/hard, requiring extreme force and distance to bring the vehicle to a stop, nearly resulting in a high-speed collision. This was a non-collision catastrophic mechanical failure of the braking and electronic control modules. Post-Incident History: The vehicle was held by an authorized manufacturer dealership (Hempstead Jeep) for over 60 days. Despite attempted repairs, the vehicle continues to exhibit electrical instability, including intermittent battery failure and charging system warnings. The manufacturer has been unable to...

I am submitting this complaint to report a serious and repeated safety-related electrical failure involving my 2023 Jeep Compass. While driving, the vehicle experienced a sudden and dangerous electrical malfunction. The windshield wipers activated on their own, both digital screens began flashing uncontrollably with warning messages, headlights and dashboard controls turned on and off without driver input. Most critically, the automatic emergency braking system became disabled while the vehicle was in motion. During the first service visit to an authorized Jeep dealership, I was informed that the Body Control Module (BCM) was not responding, and that multiple vehicle systems showed inactive status and communication failures. The dealership stated they could not identify the root cause. Instead of repairing the issue, the system faults and communication errors were cleared/reset, the battery was replaced “as a precaution,” and the vehicle was released without a confirmed repair. The next day, the same failure...

Vehicle was called for Safety recall 88A "refers to a recall for the 2022-2023 Jeep Compass where the instrument panel cluster may not be bright enough, preventing drivers from seeing critical information like vehicle speed and warning lights, increasing the risk of a crash." I've been told a different dealerships that cluster is working as designed even if this is actually dim. Last visit was a Jeep Dealership where they realized cluster was dim but they just decided to mark it "as designed" and were telling me that as a customer I had to pay $1600 USD + tax to fix this issue. In the first place the issue came from the manufacturer as this part is not supposed to fail as being one of the most important due to the nature of this car of being "mostly electrical". They've said that it has been rectified but the true is...

The contact owns a 2023 Jeep Compass. The contact stated that the message to service the START/STOP system was displayed. The contact stated while driving 25 MPH, the emergency brake activated independently. The contact had to press the START button again for the vehicle to move. The contact stated that there was an A within a circle around displayed, indicating that the START/STOP system warning light was illuminated. The vehicle was taken to the local dealer where it was determined that the battery needed to be replaced. The battery was replaced but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,000.

The contact owns a 2023 Jeep Compass. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer, where an unknown computer repair was performed. Additionally, the contact stated that the front driver's side and passenger's side air bag warning lights were illuminated. The dealer determined that unknown parts needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 14,269.

Nhtsa should not be permitted to claim zero recalls while they allege repaired. Repairs fail often, consumers should have right to make choice and not gov or business choosing for them. The safety recall for this vin failed! It is class 1. I don't gamble and would have never bought. You want to buy it?

The vehicle was purchased in Dec of 2023. It had a slight vibration and hesitation under acceleration a few miles after leaving the dealership, just assumed everything needed to “break in”. About a month later, we had noticed an intermittent roaring noise coming from the engine bay that vibrates the whole vehicle and sometimes stops on its own or after moving the gear selector from Drive to Select Shift (~2000 Miles). About a month later, the Engine Start/Stop was cutting off the engine before coming to a complete stop (below 5MPH) (~3000 Miles). In late February 2024 I took it to the dealer we purchased from and they acknowledged the issues but were not able to diagnose, therefore, they put “No Faults Found” on the invoice and told me that it was the self learning of the modules and should clear up after 6 months. The above symptoms were getting...

Auto start/stop malfunction. Vehicle hesitates and jerks while attempting to accelerate or stalls completely and will not restart.

High beams will not stay on even though they are “automatic”. The eco mode where the engine turns off at a light or when idling to save gas does not work at all.

The vehicle pops and spudders when cranked. While driving it looses power and will not go, causing me to almost get hit numerous times. When shifting into gear it jerks really hard

What component or system failure or malfunctioned, and is it available for inspection upon request? When I started my vehicle I noticed that my navigation screen was black, and then when I put the vehicle in drive and slowed down to make a turn, the engine shut off while I was driving. I had to restart the vehicle, and I put the vehicle in drive, I made left the engine shut off again a second time. How was your safety or the safety of others put at risk? My safety was put at risk because the vehicle was still in driving mode, luckily there were no cars behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, I will be reporting this, because I do not feel safe. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or...