2021 JEEP COMPASS — Problems, Recalls & Safety Data
4/5
Safety Rating
117
Owner Complaints
0
Recalls
85
Service Bulletins
0
Investigations
Overview of the 2021 JEEP COMPASS
The 2021 JEEP COMPASS has received a total of 117 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 85 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (28 complaints), Unknown Or Other (24 complaints), and Engine (14 complaints).
Recalls for the 2021 JEEP COMPASS
There are no recalls on file with NHTSA for the 2021 JEEP COMPASS. No Active Recalls
Owner Complaints for the 2021 JEEP COMPASS
117 complaints have been filed with NHTSA for the 2021 JEEP COMPASS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 28 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 24 | 2 | 1 | 0 | 0 |
| Engine | 14 | 0 | 0 | 0 | 0 |
| Power Train | 8 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Steering | 5 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 3 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 1 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
Gas pedal broke off while driving. It is made of plastic and the arm that attaches to the pedal snapped off. We towed to a shop to have repaired today. No warning lights or sounds. Thankfully I was going slow and not on a busy street. It could have been a bad outcome if I was merging into on coming traffic. My safety and others were at serious risk due to my car not being able to accelerate with no warning.
The LCD radio screen goes in and out, mostly out. Can't see information projected on infortainment screen hence can't see for back up camera situations. If it does come on fully meaning seeing all the controls, sometimes all the letters and numbers are projecting upside down. If the car is hugely warm enough from long term driving the screen will be normal. I have read some reviews and it seems like this is a jeep problem. This issue has never been with other cars I owned. This poses a safety risk especially because it makes a back up camera issue.
While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a parking lot space. After several minutes, the vehicle started again and drove normally. If this was to happen at high speed or on a congested highway, someone could be seriously injured or killed. I have seen on other online forums that this is a somewhat common issue with the Jeep Compass. However, after many different service procedures have been attempted from reports online, it appears that no solution has been determined or suggested by the manufacturer.
The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.
The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.
Safety Rating for the 2021 JEEP COMPASS
The 2021 JEEP COMPASS received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 JEEP COMPASS
Chrysler (FCA US, LLC) has issued 85 technical service bulletins (TSBs) for the 2021 JEEP COMPASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2623000007 — STRUCTURE:BODY
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
08-387-25 — ENGINE
Not applicable to vehicles built for US market. Alternator Decoupler Pulley Failure Customers may experience one or more of the following: ● The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. ● Vehicle will not start...
9100717 — UNKNOWN OR OTHER
TAIL PIPE W/MUFFLER - EXHAUST If you are looking to replace the 57008903AB: TAIL PIPE W/MUFFLER - EXHAUST PIPE and 57008681AC: EXHAUST - RESONATOR of 2024 2025 MP GMET4 2.0L: Cold Start Exhaust BSR / Popping / Tapping Noise issue, please refer to this SOL S2511000002
08-217-25 REV. A — ENGINE
Not applicable to vehicles Alternator Pulley Cap Failure Customer may comment on one or more of the following: NOTE: **There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** ● Vehicle will not start due to a depleted battery....
S2508000085 — ELECTRICAL SYSTEM
P0513 - Invalid SKIM Key Active In PCM, No Crank No Start After Replacing BCM With 68490749AB
08-217-25 — ELECTRICAL SYSTEM
NOTE: Does not apply to vehicles built for US Market. Alternator Pulley Cap Failure Customer may comment on one or more of the following: ● Vehicle will not start due to a depleted battery. ● Noise heard from the engine compartment. ● Multiple indicators and messages will display on the...
08-062-25 — ELECTRICAL SYSTEM
Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● The rear seat belt buzzer stays on after the passenger leaves the vehicle.
08-005-25 — ELECTRICAL SYSTEM
"USB update to U35.18 for UUN radio This bulletin involves inspecting and if required, updating the radio software level to U35.18. Depending on the radio’s current software level the radio may need a one, two or three step USB update. The customer may describe the following: ● Uconnect Navigation Traffic...
08-244-24 — ELECTRICAL SYSTEM
"UHN/UPN Radio Enhancement To Software Level T27.52 Customers may experience one or more of the following: ● Speed limit sign on Instrument Panel Cluster (IPC) is showing incorrect speed. ● Touch freeze/disassociated center stack display off. ● Car Play/Android Auto wireless disconnection at toll gates. This bulletin involves updating the...
08-188-24 — SERVICE BRAKES
"Flash: Anti-Lock Brake System (ABS) Module Updates Customers may experience one or more of the following: ● ""Auto Hold Unavailable Service Required."" warning message displayed on the Instrument Panel Cluster (IPC). ● IPC ""Hold"" indicator illuminates on occasion. ● Engine Stop/Start (ESS) inoperative. This bulletin involves reprogramming the ABS with...
Showing 10 of 85 technical service bulletins.
NHTSA Investigations for the 2021 JEEP COMPASS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JEEP COMPASS
- 2016 JEEP COMPASS — 430 complaints
- 2017 JEEP COMPASS — 374 complaints
- 2018 JEEP COMPASS — 1,584 complaints
- 2019 JEEP COMPASS — 536 complaints
- 2020 JEEP COMPASS — 240 complaints
- 2021 JEEP COMPASS (current)
- 2022 JEEP COMPASS — 365 complaints
- 2023 JEEP COMPASS — 74 complaints
- 2024 JEEP COMPASS — 76 complaints
- 2025 JEEP COMPASS — 26 complaints
- 2026 JEEP COMPASS — 0 complaints
Other JEEP Models
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- JEEP WRANGLER — 21,806 total complaints
- JEEP CHEROKEE — 20,448 total complaints
- JEEP LIBERTY — 11,694 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints